Customer Ratings & Reviews

Overall, a good refrigerator. But I have to give anyone who's looking at buying one a heads-up on some issues that popped up concerning installation and features. These are not necessarily cons...... but one should take note: 1. The unit comes at 35 7/8 wide. This was critical because my opening was only 36 1/16. Should have been a non-issue and it truly did come at 35 7/8 at the front and back but the sides in the centers were bulged out a bit on both sides (maybe due to the insulation....idk) . So, I was fortunate because it just barely slid into place. It was tight. 2. I was disappointed that the water coming out of the dispenser is not chilled. It is the same temperature as it comes out of the tap. I'd definitely call that a con. 3. The 2 drawers in the refrigerated section have a finger pull at the BOTTOM of the drawer, not the top. It is Inconvenient to have to bend over that low to open a drawer. I think I will attach some kind of drawer handle or knob at the top of the drawer to fix that issue. 4. Both doors sit close to the floor. I measured the space and it is about 1 1/2". That means that if you are standing in front of the door while opening it, well, it will bang into your foot. I'll just have to learn to stand to the side while opening. 5. The instructions recommend that the unit should lean back at the top..... to a certain degree. Mine leans back a lot. I would say in the 6 ft height......it is at least 1 3/4" out of plumb. It doesn't look right sitting next to plumb cabinets. I tried to lower the front but the front feet were adjusted all the way up, and consequently, left no room for adjustment. My decision was to leave as is and not to, in some way, raise the rear of the unit. At least for now, anyway. The side view picture shows the out-of-plumbness compared to the door in the background. 6. Beware that the shelves and trays are not adjustable. Here are a few good points to take note of as well: 1. It makes very good crushed ice out of the dispenser. 2. It stays a very constant temperature in the refrigerated section set at the recommended 37° F. My thermometer just happens to read 35°. It may only waver a degree or two during the day. I'd say that it's very consisted. The freezer section appears to be just as consistent. 3. The water filter is easy to access in the refrigerated section at the top of the unit. Peace of cake. 4.It is very quiet unit. The only thing I hear is ice falling in the ice tray once in a while. Even then, it is not that obnoxious. 5. It's really not a bad looking unit. It comes in the counter depth so it's about 3" less shallow than the normal depth of refers. That was one of the main reasons why I picked this unit. 6. It does well in the fingerprint department. They just don't show up near as bad as other stainless steel appliances.

Super sweet refrigerator! It looks like it’s got 4 doors but it actually just has 2 long verticals doors. Plus the “flush”/“shaved” look without door handles is the latest and greatest that matches my new kitchen cabinets. Holds plenty of food and has nice bright white interior lights. Oh the crushed ice feature is pretty sweet as well. It’s one of those features that you think you don’t care about until you try it. Now all my drinks have crushed ice. Great price, great features and cools/ freezes like you would expect from a refrigerator.

I originally ordered this brand new and i am glad that order failed bc i found it open box for half the price. This is a basic, non smart refrigerator for a single person or maybe a couple; It doesnt hold a lot of food bc its counter depth. I wouldn’t buy it full price and i wouldn’t recommend a counter depth fridge unless you are forced to like myself. Overall, the fridge works great. No problems so far.

23cu LG holds more than we expected. Great design, storage capacity, simply beautiful. Buy it!!!

Everything works good but the shelving is a little weird. There is no crispers or dividers and shelving can be removed but not adjusted. Overall appearance and function has been very good.

Excellent quality and Price ..Very Happy bought for Mom On sale and Saved a Fortune

I like the look of the refrigerator in our kitchen. No bells or whistles on this model but it does the job. The only thing I don’t like is the refrigerator tilts back to much, the delivery guys could not drop the front down enough. We are going to need to put spacers under the back feet, our floors are level so it seems to be a design flaw.

Very nice LG refrigerator. The space for it was just measured wrong by Best Buy employee.

I wanted a refrigerator that had low noise & energy efficient. I am totally happy with this purchase.

Great look and great product It fitted perfect in my small kitchen love it

excellent product quality and very beautiful design

Wonderful space and easy to use water/ice dispenser. This fridge replaced a 15 year old fridge with a bottom freezer. I wanted side by side this time. No regrets, as the freezer is so easy to fit and access frozen food.

It was sold as an open-box item, but the customer representative did not inform me that the product was damaged and used, despite my asking about its condition. I also requested to inspect the item before delivery, but that request was denied. However, they later accepted the return and exchanged it for another unit. I paid the price difference and completed the replacement at the time of delivery.

This is a great refrigerator! The Ice maker makes noises but besides that this is a perfect fridge.

Good product but came unwrapped with scratches and dents

So far so good only had it for a week. Like the design and seems to be larger inside than the “lemon” whirlpool that we had so many many problems

The LG 23 Cu. Ft. Side-by-Side Counter-Depth Refrigerator is a great choice for those seeking a stylish, functional, and smart appliance. Its advanced cooling, ample storage, and sleek design make it a strong contender in the market.

We love this refrigerator - it looks great, is quite, and holds quite a lot! We love the side-by-side layout and the counter depth. I was initially worried I would miss having door handles- but haven't missed them at all! The only negative I can think of is the design of the ice/water dispenser - it's a bit tricky to hold a water bottle underneath it to get ice into it, but really, it's not that hard or that big of con.

Great side by side and amazing capacity for a counter depth unit. Very sleek clean lines and a very practical and functional refrigerator

We needed a counter depth fridge and this one fit the bill. With no protruding handles it's really sleek and gives us more room to pass around it. Very spacious inside, really enjoying it!