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Monthly Mobile Geek Squad Protection Basic

SKU: 6631949
Sold byBest Buy

About this product

You're excited to buy a new cell phone — now, make sure to protect it. Geek Squad Protection enhances your manufacturer warranty and covers you for accidental damage.

Features
  • If you accidentally damage your phone while handling it, we'll take care of it

    Enjoy peace of mind knowing that you're covered if the unexpected happens.

  • Your original in-box accessories are covered as well

    We'll cover any of the accessories that came in the phone's original box, including chargers, earbuds and more.

  • If your battery won't hold a charge, we'll take care of it

    Get a replacement for your non-disposable battery if it fails to hold at least 80% of its original charge specifications.

  • If your screen has bad pixels or a shadow image, consider it handled

    If you have at least three pixels that are always the same color or a ghost image that won't go away, we'll get your screen looking like new.

  • If there's a hardware failure, we'll repair or replace your product

    This could be a problem with an internal part, how the phone was manufactured or normal wear and tear. It could also be caused by dust, internal heat or humidity.

  • If your phone won't turn on because of a power surge, count on us to make it right

    You're covered if there's a power surge or fluctuation that damages your product. This includes a surge caused by a lightning strike.

  • We'll help ensure that your phone can be traded in

    You can't trade in a broken phone at Best Buy, so Geek Squad Protection will help your phone continue to work great until it's time to trade it in.

  • You can transfer your Geek Squad Protection

    When you sell or give someone your covered product, Geek Squad Protection is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 (8 a.m.–9 p.m. CT) to transfer.

  • When something goes wrong, we're always here to help

    Visit your local Best Buy store to start a claim or call us at 1-800-433-5778 (8 a.m.–9 p.m. CT) to ask questions about your plan.

See all features
Specifications
  • Brand
    Geek Squad®
    Product Name
    Monthly Mobile Geek Squad Protection Basic
    Plan Type
    GSP
    UPC
    400066319496
    BSIN
    JCQ6HKKSX4
    SKU
    6631949
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Reviews

Rating 3.8 out of 5 stars with 4 reviews

5 star rating. 2 reviews4 star rating. 1 review1 star rating. 1 review
75% would recommend to a friend

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

  • Rated 5 out of 5 stars

    This is a Must

    Is my safety net. Highly recommend. Don't forget to include this

    Posted by EmperatrizC

  • Rated 5 out of 5 stars

    Great

    Great support when you go in for help, Very Nice and very respectful

    Posted by KaitlynC

  • Rated 1 out of 5 stars

    Unrealistic expectations

    Needed help Replacing iPhone Air screen and issues With performance and the time slots available Were none

    Posted by AmberG

  • Rated 4 out of 5 stars

    S26 ultra

    Always had a samsung since 2019 and i love it! The phones just keep getting better and better. Privacy screen? What top notch!!

    Posted by Bellabee

Questions & Answers
  • Does this plan cover hardware failures of the phone?

    Yes, this plan covers hardware failures and will repair or replace the product.

    This question and answer was generated by AI based on customer and product data.
  • How long does this protection plan last?

    This monthly mobile Geek Squad protection lasts for one month.

    This question and answer was generated by AI based on customer and product data.
  • Does this protection plan cover accidental damage to the phone?

    Yes, this protection plan covers accidental damage while handling the phone.

    This question and answer was generated by AI based on customer and product data.
  • What happens if my phone's battery fails to hold a charge?

    If your battery won't hold a charge, you can get a replacement.

    This question and answer was generated by AI based on customer and product data.
  • Can I transfer this protection to someone else?

    Yes, you can transfer this Geek Squad Protection to someone else.

    This question and answer was generated by AI based on customer and product data.
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