Customer Ratings & Reviews
See more imagesMotorola - Moto G Power 5G 2023 256GB (Unlocked) - Bright White
- Model:
- PAWA0007US
- SKU:
- 6538055
Highly rated by customers for:
Customer reviews
Top Mentions
- Rated 5 out of 5 stars
Perfect for the elderly/neurologically impaired!!
Foilhouse79 Posted
Purchased for my 80 yr old dad that moved in with us last year. He has had a series of strokes and other neurological issues over the past few months, and due to brain damage could no longer operate his phone. After much research, I selected this phone for an alternative to his old iPhone. Being a life-long Android user, I've never seen the appeal with the iPhone. Now I despise Apple because as his phone was not at all user-friendly or intuitive; trying to do anything with it to help him drove me crazy so I'm gonna "Office Space" it (for those that get the reference). This phone is basically perfect for him. I set it up so that the home screen is just weather, a daily calendar linked to my calendar so that he knows what's planned each day, then just phone and text shortcuts at the bottom. Swipe right to change to a different screen- there is nothing; swipe left- opens news. It also allowed me to increase the font size quite drastically, and select easy-to-read font. Speaker is great, he can actually hear the person on other end clearly. It is highly customizable, which allowed me to make it super simple for my dad to use. Oh, and the battery? Incredible! When not used much, I only charge it weekly. If he uses it more than usualy, about every 3 days. It's pretty awesome, especially considering I paid less than $300. I'm impressed, and highly recommend for anyone from teenagers to seniors.
I would recommend this to a friendThis review is from Motorola - Moto G Power 5G 2023 256GB (Unlocked) - Mineral Black
Brand response from Motorola Customer Care
Posted
This is a lovely remark about our product, Foilhouse79. Thank you for posting it, we are so touched that you have chosen our phone for your Dad. We are so happy that the Moto G Power 5G 2023 suits him perfectly. Your recommendation is highly appreciated. If you're interested, we'd like to hear your story and share it with other Moto g power 5g 2023 users here: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en -Belle <img src="https://s3.amazonaws.com/stratos-logos/logos/MotorolaMobility.jpeg" alt="MotorolaMobility" title="MotorolaMobility" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
upgrade from 2020 Moto G Power: delighted !!
DickW Posted
Purchased to upgrade from my 2020 Moto G Power - delighters include: - when 1st power up, was prompted through a smooth wireless transfer of most everything from old phone to new - still has 1/8" headphone jack, memory expansion slot, FM radio - 5G: download speed regularly faster than 400 Mbps (suburban T-Mobile) - more RAM and ROM memory + faster processors - the one third off purchase price - included "bloatware" easily removed - newer version of Android: more convenience and security functions
I would recommend this to a friendThis review is from Motorola - Moto G Power 5G 2023 256GB (Unlocked) - Mineral Black
Brand response from Motorola Customer Care
Posted
Thank you for taking the time to share your positive feedback, DickW. We're glad that you appreciate the phone's features. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Mitch <img src="https://s3.amazonaws.com/stratos-logos/logos/MotorolaMobility.jpeg" alt="MotorolaMobility" title="MotorolaMobility" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
my fav
Kitt Posted
I like the size, shape, processor speed on this. it is a vast improvement over my stylus version. Also of course a great camera - fast enough to catch kittens in motion - and all the apps work on it. Just be careful buying accessories because they aren’t always properly labeled whether it’s 2022 or 2023 or the power model or what. i’m especially happy with the battery.
I would recommend this to a friendThis review is from Motorola - Moto G Power 5G 2023 256GB (Unlocked) - Mineral Black
Brand response from Motorola Customer Care
Posted
Hi Kitt. It feels good to hear that you appreciate the phone's features and are happy with your selection. Thank you for your feedback and for choosing Motorola. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en -Belle <img src="https://s3.amazonaws.com/stratos-logos/logos/MotorolaMobility.jpeg" alt="MotorolaMobility" title="MotorolaMobility" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
Great product
OscarT Posted
So far so good I bought this because it was a reasonably priced unlocked phone. I had an earlier generation moto g stylus which did not survive an immersion in the swimming pool. The biggest attraction for me is the gigs of storage (plus you can add more). Improvements over my previous phone include a faster processor, NFC communications (no charging though), and 5G. It also seems to have a very good battery life.
I would recommend this to a friendThis review is from Motorola - Moto G Power 5G 2023 256GB (Unlocked) - Mineral Black
Brand response from Motorola Customer Care
Posted
Hi OscarT, we appreciate the detailed feedback you provided. Your input is highly valuable to us. We are glad that you are satisfied with your purchase. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en -Belle <img src="https://s3.amazonaws.com/stratos-logos/logos/MotorolaMobility.jpeg" alt="MotorolaMobility" title="MotorolaMobility" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
Overall A Great Phone
Mary Posted
It’s good quality, works smoothly and quickly. The camera is pretty nice quality, the battery life is wonderful, and there’s plenty of storage and space. Overall a great choice, especially considering its cost. My only qualm is the lack of phone case options, but there are still plenty of cute ones out there.
I would recommend this to a friendThis review is from Motorola - Moto G Power 5G 2023 256GB (Unlocked) - Mineral Black
Brand response from Motorola Customer Care
Posted
Hi Mary. We are so grateful for the wonderful feedback that you shared with us. We are thrilled to learn that you are satisfied with the phone's performance and quality. You can join our online community if you would like to know more about the exciting features of our devices: at https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en -Belle <img src="https://s3.amazonaws.com/stratos-logos/logos/MotorolaMobility.jpeg" alt="MotorolaMobility" title="MotorolaMobility" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
My fourth Moto G -- a proven winner
SallyF Posted
This is the fourth Moto G phone I've owned. (Most recent was one I bought in Spring 2020.) I love how easy Motorola makes it to "move in", preserving most of my system preferences and all of my data. I like that they've moved the fingerprint biometric sensor from the back to the power switch (smart!), while keeping the gestures that turn on the flashlight or camera. The battery is mighty, as expected, and it's not uncommon for me to end my day with over 70% of the battery still available. Looks like another winner of an affordable smart phone. (Photo was taken with my computer, and its clarity cannot compare with photos the phone itself takes.)
I would recommend this to a friendThis review is from Motorola - Moto G Power 5G 2023 256GB (Unlocked) - Mineral Black
Brand response from Motorola Customer Care
Posted
Thank you so much for being a loyal Motorola customer and for sharing your experience, SallyF. We're thrilled to hear that this is your fourth Motorola phone and that you've had such positive experiences with our devices. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Mitch <img src="https://s3.amazonaws.com/stratos-logos/logos/MotorolaMobility.jpeg" alt="MotorolaMobility" title="MotorolaMobility" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
Amazing phone
Rebecca Posted
Would highly recommend this phone for the price. Has an amazing camera, I attached a photo that was taken on the phone. Runs smooth and has a TON of storage.
I would recommend this to a friendThis review is from Motorola - Moto G Power 5G 2023 256GB (Unlocked) - Mineral Black
Brand response from Motorola Customer Care
Posted
We appreciate the recommendation and for giving us a very positive rating, Rebecca. We're delighted to hear that you're happy with the phone you have purchased. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Mitch <img src="https://s3.amazonaws.com/stratos-logos/logos/MotorolaMobility.jpeg" alt="MotorolaMobility" title="MotorolaMobility" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
Awesome Piece of Tech
Joseph Posted
I've been playing a Honkai: Star Rail and it looks awesome, performs really well, plus, the load times aren't even bad for being one of the "affordable" phones, it's amazing! Most of the time while playing I maintain 30 FPS smoothly with a little bit of choppiness when I first start the application and that's usually it. I'm so glad I bought this anyone looking for a good phone at a low rate this is the one to get!!!
I would recommend this to a friendThis review is from Motorola - Moto G Power 5G 2023 256GB (Unlocked) - Mineral Black
Brand response from Motorola Customer Care
Posted
Thank you for purchasing this phone and for your feedback, Joseph. We’re so grateful for the trust you’ve placed in us. To be up to date with our devices, please follow our official community page: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Mitch <img src="https://s3.amazonaws.com/stratos-logos/logos/MotorolaMobility.jpeg" alt="MotorolaMobility" title="MotorolaMobility" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
Great cellphone for the price
TimothyM Posted
$1000 cheaper then the cellphone I was thinking getting from Sony. Glad I stick with Motorola can't beat the price and it really is a good working cellphone battery go over 12 hours without needing charge and that's with playing videos and videogames even on it. Camera and video are very nice on it as well.
I would recommend this to a friendThis review is from Motorola - Moto G Power 5G 2023 256GB (Unlocked) - Mineral Black
Brand response from Motorola Customer Care
Posted
Hi TimothyM, Thank you for leaving this feedback. We are truly happy that you chose us over other brands and even delighted that you are satisfied with it. If interested please join our Motorola online community page:https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en -Belle <img src="https://s3.amazonaws.com/stratos-logos/logos/MotorolaMobility.jpeg" alt="MotorolaMobility" title="MotorolaMobility" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
Great Phone
Vince Posted
Great phone! I upgraded from a 2021 Motorola Power and this phone has it all. This phone has a long battery life, ample storage and does everything I need it to do. I would definitely recommend it to anyone looking to upgrade!
I would recommend this to a friendThis review is from Motorola - Moto G Power 5G 2023 256GB (Unlocked) - Mineral Black
Brand response from Motorola Customer Care
Posted
Thank you for the positive review, Vince. We're glad to see that you are enjoying your phone and everything works for you. If you're interested, you may want to check our official Motorola community page of Moto owners here: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Mitch <img src="https://s3.amazonaws.com/stratos-logos/logos/MotorolaMobility.jpeg" alt="MotorolaMobility" title="MotorolaMobility" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
Moto g power 5g 2023
AngelL Posted
I am loving this phone. 5g makes a difference. The speed is fast and it's very responsive to touch. It doesn't have tap to pay which I didn't think I needed, until I did. But it does have wifi calling.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted
Hi AngelL, thank you for taking the time to share this experience with us. We're happy to know that you're loving your recent purchase and you are satisfied with it. You may follow us on our official community page at https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en -Ythan <img src="https://s3.amazonaws.com/stratos-logos/logos/MotorolaMobility.jpeg" alt="MotorolaMobility" title="MotorolaMobility" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
The G- Power Review
ShewannaO Posted
Thank you for the quick delivery. The phone has special feature. The camera takes clear pixel photos, you can turn the flashlight on and off by shaking it. By touching the screen 3 times you can take a screenshot. At first glance It appears very similar to the Galaxy phone but it this phone is slightly smaller in size comparison. Some of the preprogrammed apps I deleted to free up space being used. This is an issue when developers are creating applications that take up memory space and then advertising that the phone has 256 mb available memory. For now the memory is the only disadvantage in my review regarding the phone and it's functions. Overall the phone has meet my needs. All Praise to the Most HIGH YAH.
I would recommend this to a friendThis review is from Motorola - Moto G Power 5G 2023 256GB (Unlocked) - Mineral Black
Brand response from Motorola Customer Care
Posted
Thank you for sharing your feedback with us, ShewannaO! We're glad to hear that you received your phone quickly and that you're enjoying its special features. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Mitch <img src="https://s3.amazonaws.com/stratos-logos/logos/MotorolaMobility.jpeg" alt="MotorolaMobility" title="MotorolaMobility" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
Lovin my new Motorola
KennethW Posted
Fast and easy to navigate. Good pictures and lots of storage.
I would recommend this to a friendThis review is from Motorola - Moto G Power 5G 2023 256GB (Unlocked) - Mineral Black
- Rated 5 out of 5 stars
Good cheap phone
BenH Posted
Pretty good phone for the money, and the battery lasts a long time. Nice features like shake "karate chop" motion to turn on the flashlight, shake "twist of the wrist" to activate the back camera. Twist again to switch to front camera. USB-C connector makes charging easy because there's no upside-down. You can plug in the oval connector either way up. This is my second Moto G Power in a row. The first one was great until I cracked the screen a few times, and then this last time it landed face-down in a wet blacktop parking lot, like a drunk. The screen went crazy, with green lines shooting through it, like the Matrix. Cheap older phones might not get updates for very long, but at this price I don't worry too much if I break it or need to replace it. Also, when a phone is mostly still functioning, I turn it into a security camera using Alfred Camera app.
I would recommend this to a friendThis review is from Motorola - Moto G Power 5G 2023 256GB (Unlocked) - Mineral Black
Brand response from Motorola Customer Care
Posted
Thanks for sharing your experience with the Moto G Power 5G, BenH! It's great to hear that you find it to be a good value, especially with its long-lasting battery life. The unique features like the shake gestures for the flashlight and camera activation add a convenient touch to the user experience. You can join our online community if you would like to know more about the exciting features of our devices here: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Elle <img src="https://s3.amazonaws.com/stratos-logos/logos/MotorolaMobility.jpeg" alt="MotorolaMobility" title="MotorolaMobility" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
Great purchase
MarcosB Posted
Very happy with this purchase, I highly recommend. It has an amazing camera, I love the size, the battery last a really long time. Great quality phone.
I would recommend this to a friendBrand response from Motorola Customer Care
Posted
Wow! Thank you for your wonderful feedback, Marcos B. We are so glad that you like the phone and are happy with your purchase. Your recommendation is highly appreciated. Thank you for choosing Motorola. If you are interested, you can share your experience on our official Motorola online community page: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en -Belle <img src="https://s3.amazonaws.com/stratos-logos/logos/MotorolaMobility.jpeg" alt="MotorolaMobility" title="MotorolaMobility" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
Happy with my upgrade!
DaveC Posted
My wife was looking to upgrade her Moto G7 that she bought in 2019. Based on how she uses her phone, the sales rep suggested this Moto G Power, and my wife loves it! Much better battery life. Granted, she has only had it for about a week & 1/2, but so far so good!
I would recommend this to a friendThis review is from Motorola - Moto G Power 5G 2023 256GB (Unlocked) - Mineral Black
Brand response from Motorola Customer Care
Posted
Thank you for sharing your feedback and for giving us a perfect score, Dave. We are happy to see that the phone is working as expected and that your wife loves it. We are pleased to know that you are satisfied with your purchase. Please take a look at our official Motorola community page here: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en and learn more about the product. -Belle <img src="https://s3.amazonaws.com/stratos-logos/logos/MotorolaMobility.jpeg" alt="MotorolaMobility" title="MotorolaMobility" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 4 out of 5 stars
Excellent Condition=Fair Condition in Reality
Allen Posted
Avoid the Open Box!! Awesome Phone, highly suggest not buying it from Best Buy on open box. Bought the phone with the understanding it's a open box in excellent condition on Best Buy.com. It was shipped without protection for the screen and camera lens. Screen was ok, the camera lens not so much. After contacting Best Buy online, the only solution was to drive a hour or 2 to have it exchange for another open box phone. The Best Buys near me don't stock them. I don't have the time or energy to drive that far and moving over to a new phone again. I told the phone representative I can live with the camera issue and would prefer to keep the phone I bought and get a partial credit for my inconvenience. She said Best Buy doesn't compensate for these type of issues. That's my last strike with Best Buy, miss the good old days of Best Buy in the 90's.
I would recommend this to a friendThis review is from Motorola - Moto G Power 5G 2023 256GB (Unlocked) - Mineral Black
Brand response from Motorola Customer Care
Posted
Hello Allen, We're sorry to hear about the experience you had with your open-box purchase from Best Buy. It's disappointing to hear that the phone wasn't as expected and that the resolution process has been inconvenient for you. Your feedback is important, and we will make sure to pass it along to the appropriate department at Best Buy. Have you considered reaching out to Best Buy's customer service directly? They might have more options available to assist you with this situation. -Mitch <img src="https://s3.amazonaws.com/stratos-logos/logos/MotorolaMobility.jpeg" alt="MotorolaMobility" title="MotorolaMobility" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 3 out of 5 stars
No update to security patches on 2023 Moto G Power
Jedi4life Posted
Pros: Phone has great features, works well, great price. Cons: Not receiving latest security patches. My company requires latest updates which would be May 2023. Latest update on phone is February 2023. April and May 2023 security patches are not being pushed through and unable to manually update.
No, I would not recommend this to a friendThis review is from Motorola - Moto G Power 5G 2023 256GB (Unlocked) - Mineral Black
Brand response from Motorola Customer Care
Posted
Hi Jedi4life, thanks for taking the time to reach out to us, we're happy to know that you got our Moto G Power 2023. When it comes to the schedule and release of security patch updates, we strive to stay within the 90-day time frame. In some cases, we may push an update faster or sometimes it gets behind schedule due to security vulnerabilities and threats. Also, there can be dependencies on carriers and other key partners that will take more time (certifications, independent testing, or requests for additional changes). This is why sometimes you will see an upgrade for a device model go to one group of users but take significantly longer to get to another - even in the same region. You will receive an alert on your phone if an upgrade is available. For other concerns, please send us an email at [email protected]. -Ythan <img src="https://s3.amazonaws.com/stratos-logos/logos/MotorolaMobility.jpeg" alt="MotorolaMobility" title="MotorolaMobility" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
Moto G Power
China408 Posted
Vibrant colors! Great battery life! Connects with my earbuds perfectly! I'm in love with this phone. Beautiful photos with zoom out feature
I would recommend this to a friendThis review is from Motorola - Moto G Power 5G 2023 256GB (Unlocked) - Mineral Black
Brand response from Motorola Customer Care
Posted
Hi China408, We're truly glad to hear your positive feedback and that you're satisfied with the phone's features. You can join our online community if you would like to know more about the exciting features of our devices: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Mitch <img src="https://s3.amazonaws.com/stratos-logos/logos/MotorolaMobility.jpeg" alt="MotorolaMobility" title="MotorolaMobility" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />
- Rated 5 out of 5 stars
Motorola G 5G review
Daniel Posted
The product is fantastic. Cheap prince, great battery life, intuitive design. The only downside is that it's not NFC compatible.
I would recommend this to a friendThis review is from Motorola - Moto G Power 5G 2023 256GB (Unlocked) - Mineral Black
Brand response from Motorola Customer Care
Posted
We're happy to hear that you're having fun with the device, Daniel. Glad that you're satisfied with the phone's price and features. If you have time, you can visit our official community page here: https://forums.lenovo.com/t5/moto-g-power-5G/bd-p/moto_g_power_5g_en. -Mitch <img src="https://s3.amazonaws.com/stratos-logos/logos/MotorolaMobility.jpeg" alt="MotorolaMobility" title="MotorolaMobility" style="display: block !important; margin-top: 2em !important; border: 1px solid #ccc !important; padding: 2px !important; background-color: white !important;" />