Neato Robotics - D9 Intelligent Wi-Fi Connected Robot Vacuum - Black

Name: Neato Robotics - D9 Intelligent Wi-Fi Connected Robot Vacuum - Black
Brand: Neato Robotics
SKU: 6440514
Rating: 3.7 (48 reviews)

Model: 945-0356

SKU: 6440514

This item is no longer available in new condition. See similar items below

Key Specs
- Pet: true
- Cleaning Path Width: 12 inches
- Vacuum Type: Robotic vacuums
- Bin Capacity: 0.18492 gallons
- Product Weight: 8.07 pounds (The out of box weight of the item.)
- Compatible Floor Type: Bamboo, Bare Floor, Carpet, Ceramic tile, Engineered woods
- Bagless: true
- Corded/Cordless: Cordless
- Amperage: 1.4 amperes (Strength of electrical current.)
- Wattage: 30 watts (Measurement of electrical power.)
- Wet And Dry Usage: false
- Filter Type: Allergen, Pleated
- Hypoallergenic: false
- Multi Surface: true
- Washable Filter: false
- Attachments Included: Spiral Combo Brush, Charge base, Power cord (2m), 3 Ultra-Performance filters, Cleaning tool
- Auto Docking and Recharging: true
- Room-by-Room Navigation: true
- Maximum Runtime: 200 minutes
- Works With: Amazon Alexa, Google Assistant (Compatible with or able to be connected to other smart devices or applications.)
General
- Brand: Neato Robotics
- Model Number: 945-0356
- Product Name: D9 Intelligent Wi-Fi Connected Robot Vacuum
- Color: Black
Dimensions
- Product Height: 3.99 inches (The out of box height of the item. Height is measured as the vertical distance from the bottom of the item to the top as it would be primarily used or placed.)
- Product Length: 12.71 inches (The out of box length of the item. Length is measured as the longest dimension of the item.)
- Product Width: 13.22 inches (The out of box width of the item. Width is measured as the horizontal distance from one side of the item to the other as it would be primarily used or placed.)
Features
- Connectivity Technology: Bluetooth, Wi-Fi (The manner in which a device sends data to another device over a short distance.)
- Cliff Sensor: true
- Bagless: true
- Amperage: 1.4 amperes (Strength of electrical current.)
- Wattage: 30 watts (Measurement of electrical power.)
- Wet And Dry Usage: false
- Filter Type: Allergen, Pleated
- Voltage: 19.5 volts (Amount of power needed to support an electrical current.)
- Mop: No
- Protective Bumpers: true
- Remote Control: false
- Self-Emptying: false (During docking these products can automatically empty the contents of the collection bin into a separate base collection bin which is capable of holding dirt and debris from more than one cleaning cycle.)
Performance
- Adjustable Suction: true
- Edge Cleaning: true
- Programmable Cleaning Intervals: true
Power
- Self-Charging: true
- Rechargeable Battery: true
- Charger Included: true
- Battery Charge Time: 100 minutes (Battery charge time will vary depending on the product configuration, product model, applications loaded on the product, power management setting of the product and the product features used by the customer. Charging time will likely decrease with time and usage of the battery.)
- Battery Chemistry: Lithium-ion
- Battery Capacity: 4200 milliampere hours (The amount of energy stored in the battery.)
Compatibility
- App Compatible: true (The product can be connected to a program or software application on a mobile device, which then receives collected data from the product.)
- Works With: Amazon Alexa, Google Assistant (Compatible with or able to be connected to other smart devices or applications.)
Warranty
- Warranty - Parts: Robot: 1 Year Limited; Battery: 6 Month Limited; Consumables (filters, brushes): Not covered by Warranty
- Warranty - Labor: Not applicable
Other
- UPC: 810841013509

Neato D9's 200 minute runtime, covering 1,600 square feet on a single charge, makes it ideal for medium to larger-sized homes. You can't use circles to clean a square corner. That's why Neato's D-shape allows for a 70% larger brush than those found in round robots along with an industry-leading 0.70 liter dirt bin that holds more dirt between cleanings. Neato's D9 offers corner-to-corner and edge-to-edge cleaning in a short amount of time and its unique Helix multi-surface brush is now 50% quieter on hard surfaces. Neato's D9 also offers 40% greater dirt pickup than D3 & D5. The powerful performance combined with an easy-to-clean Ultra-Performance filter traps up to 99.5% of allergens and dust. Equipped with energy-saving Eco Mode for general vacuuming to high-performance Turbo Mode, Neato gets the job done. The Neato D9 uses LaserSmart powered by LIDAR, the same technology used in self-driving vehicles, to map and navigate your home with precision, leaving your carpets with those satisfying straight vacuum lines in no time. Because it uses lasers, not cameras, to navigate your home it works just as well in low light conditions like under furniture and never records images of you and your belongings. It also doesn't have microphones on board and features state-of-the-art encryption both on the robot and in the cloud. With regular software updates sent automatically, you can feel confident you're getting the latest features as soon as they're released. Get cleaning in minutes with Neato’s hassle-free setup using the MyNeato app. Create Zones to target trouble spots more often—like crumbs under the dining table. Create No-Go Zones to avoid spaces such as a pet dish or child’s play area. Clean where you want, when you want—on demand or scheduled in advance. Available in a premium, brushed black finish that fits in with any décor. Let Neato D9 take care of the dirty work. You've got better things to do. The Ultimate Cleaning Machine.

A boost for bigger jobs.: The Neato D9 has 200 minutes of runtime and can cover up to 1600 square feet on a single charge, but if your robot needs more time, there's Quick Boost.
You've got us in your corner.: Neato's D-shape design reaches dirt where round robots can't-in corners and along walls. With its LaserSmart LIDAR technology, the same technology used in self-driving vehicles, to map and navigate your home with precision.
Extra help when and where you need it.: Customize your floor plan with Zones that define areas to clean more frequently-or No-Go Zones to identify areas to avoid (like a child's play area or pet food bowls).
Big brush and dirt bin. Huge difference.: Neato's Helix Multi-Surface Brush is up to 70% bigger than round robots and 50% quieter on hard surfaces. Effective on any surface-hardwood, carpet or tile, great for any home. Industry-leading dirt bin, at 0.7 liters, means less frequent emptying.
Cleans deep: Go beyond Eco and use Turbo mode for a deeper clean-Neato D9 offers 40% greater dirt pickup than D3 & D5 (tested in internal labs).
A boost for bigger jobs.: The Neato D9 has 200 minutes of runtime and can cover up to 1600 square feet on a single charge, but if your robot needs more time, there's Quick Boost.
You've got us in your corner.: Neato's D-shape design reaches dirt where round robots can't-in corners and along walls. With its LaserSmart LIDAR technology, the same technology used in self-driving vehicles, to map and navigate your home with precision.
Extra help when and where you need it.: Customize your floor plan with Zones that define areas to clean more frequently-or No-Go Zones to identify areas to avoid (like a child's play area or pet food bowls).
Big brush and dirt bin. Huge difference.: Neato's Helix Multi-Surface Brush is up to 70% bigger than round robots and 50% quieter on hard surfaces. Effective on any surface-hardwood, carpet or tile, great for any home. Industry-leading dirt bin, at 0.7 liters, means less frequent emptying.
Cleans deep: Go beyond Eco and use Turbo mode for a deeper clean-Neato D9 offers 40% greater dirt pickup than D3 & D5 (tested in internal labs).

Whats Included

Neato D9 Intelligent Robot Vacuum
Slimline Charge Base
Power cord (2m)
2 extra Ultra-Performance filters
Cleaning tool
Neato D9 Intelligent Robot Vacuum
Slimline Charge Base
Power cord (2m)
2 extra Ultra-Performance filters
Cleaning tool

Q: WiIl this device work with my 5G Wifi System?

A: Hi Daryl, Our Neato D9 robots support 2.4GHz WiFi networks. Most 5G WiFi routers also provide 2.4Ghz compatibility. Please let us know if you have any more questions.

Q: How do you get past the greyed out next button while "connection Verified"

A: undefined

Q: If you buy a robot vacuum do you have to have Wi-Fi for it to work?

A: undefined

Customers are saying

Customers find value in the D9 Intelligent Wi-Fi Connected Robot Vacuum's powerful cleaning performance, long battery life, and smart navigation, which allows it to effectively clean various floor types and avoid obstacles. However, some users experienced issues with the mobile application's connectivity and occasional problems with the brush getting clogged. The vacuum's unique shape is praised for its corner-cleaning capabilities, but the inability to easily create and manage no-go zones across multiple floors is a noted drawback for some. Overall, the positive feedback on cleaning ability and battery life outweighs the concerns about app functionality and brush maintenance.

This summary was generated by AI based on customer reviews.

Customer Images

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

Rated 4 out of 5 stars
BUGGY APP / SETUP, BUT NICE ROBOT VAC ONCE WORKING
MODEL REVIEWED NEATO ROBOTICS - D9 INTELLIGENT WI-FI CONNECTED ROBOT VACUUM - BLACK MODEL:945-0356 HEADLINE: BUGGY APP / SETUP, BUT NICE ROBOT VAC ONCE WORKING OVERVIEW The NEATO ROBOTICS - D9 does a great job on our kitchen hardwood floor. I look forward to see how it performs over time. It seems well made, and other than setup issues I can recommend it. PROs • Well built • Well packaged • Above Average Cleaning • Good Value • Long Battery Life CONs • Poor Setup Process • No Instructions or guide as to what is really happening with the vac SETUP The initial setup was a nightmare. I eventually got the unit so locked up, it had to be replaced. To complete the initial setup, I needed to find an old Android Phone, as there is a bug with the current version of Android. Even with an older phone (Android 11 vs 13), the setup was not working until after several attempts. Eventually, the App paired with the D9 and it automatically started a firmware update. Throughout the update process, the APP kept disconnecting the network. After about 20 minutes it said the firmware update failed and to “contact support”. Then the D9 rebooted by itself and apparently the firmware had worked after all and it was good to go. Once the D9 was setup, I could go back to my “real” phone and the app worked as expected. DIRECTIONS? There is a nice quick start guide, that tells you how to unpack and setup the D9. Then there is something called a manual, but it is just lawyer warnings. So, back to the APP, there really is nothing to do but press “PLAY” so then the D9 jumps into life and starts cleaning. Since this is my first robot vac, I assumed there would be a mapping step, or somehow I needed to create no-go zones. After pressing “PLAY” the D9 just rambles around without any apparent logic. It would have been nice if the APP gave me some information, such as “discovering layout” or “creating map” or anything. As near as I can tell everything is fully automatic, so there is nothing more that you need to do other than press “PLAY”. It ran about 90 minutes before I had to shut it down to eat dinner. At that point, it had mapped out about 80% of the floor, and completed a “B” job cleaning where it traveled. I don’t know if I had let it run a few more hours it would make a more complete map or do an “A” job at cleaning. I don’t know if it will tell me when it needs to be emptied or even how to empty it. Hopefully, the app will tell me what to do at the right time. As I said, without directions, I don’t know if it is just the initial mapping that takes so long or if it will be a few hours every time it runs. I’m not sure if I can move the D9 to different rooms, or will that somehow mess up the map? USAGE So far, I like the D9. Our floors were pretty dirty / dusty with fall dirt and leaves being tracked in (as well a new puppy). They were noticeably cleaner after the initial run. The D9 did a great job of maneuvering into hard-to-reach places, under counters and tables. It only got “very” stuck one time, and it eventually worked its way lose after shutting down the vacuum and rocking itself back and forth. The noise level was OK in eco mode, better than most other traditional vacuums. It was very sensitive when it bumped into things (which is good). It also really went out of its way to hug the wall when it found a wall to get as close as possible. I noticed when it returned to the base, it avoided areas where it had previously bumped into a dog toy. Hopefully, it will eventually remap those areas as OK to clean. I was worried it was going to drive off the stairs, but it sensed when it got to the stair and reversed itself before it fell down. SUMMARY As our first Robot Vac, I like the D9 and can recommend it for its value and performance. You just need to be patient with the setup process.
Posted 3 years ago by TheOffice1234
Rated 4 out of 5 stars
still give it a go!
first time owning neato, and D9 was an interesting device! first I always enjoy how things are packaged and neato D9 was very simplistic of it was packaged, fairly fraught forward you get the device a how to instructions, filters and the plug with base charging and that’s it, I love the color black for this vacuum, it’s not really black more grey that what it is. you will need an app to get it going the setup was some what simple, beyond the fact that it kept dropping signal on me when it tells me to have an update for the latest version, the update was 15 min and it weird how the app kept disconnecting my wifi connection, took 3 tries for me to finally got it going, once it set the app for neato is easy to understand as well, you can see the map from where the vacuum have visited, from the total area it covered so far and the total time it’s been used and how many times it’s been used, I gotta give that part a plus, i’m kinda a geek on these kind of information when it comes to a deeper information about your device, so I appreciate the app for providing me that. I do have couple issues with the neato D9 though, I only have 1200sqft for my apartment but after over 1hr 30 min it’s still having a struggle to fully map my small condo, the D9 kept going back to the same location over and over it never fully visited the bed room and the guess bedroom I had. I was hoping the AI would be a tad bit more smarter than what it was, the second thing i’ve notice and I to keep watching D9 to clean was the spinning circle brush, the issue was the brush kept stopping once it hit something, so if i don’t watch the vacuum, the brush would stop and will never go back to spinning unless I press pause on the app and continue again, I had to check the bottom to make sure it was tangled with hair already or anything stuck that causing it to stop so often. the main positive side about neato D9 is the D shape of the vacuum, I honest think it’s the best shape to have because I do believe it can gets to corner a whole lot better than most rounded robot vacuum around, removing all the collected dust and dirt was also was simple. I liked neato D9 I think the device is great you can also find it on great sales to look out for that, I just wish it could map my area a lot faster considering how much you paying for this device, the app need some tweaking, I had multiple mapping and the app was bugging on me that it kept switching to two different map photos. the two mode to choose from you have eco and turbo setting, im a fairly clean person so I didn’t bother using the turbo setting on my D9. I do still recommend this vacuum maybe it could work best to some people hopefully on some issues I had is something others won’t experience, but overall a great robot vacuum it’s well built, great looking app that’s easy to use, and the vacuum itself is easy to use
Posted 3 years ago by Naztynestor
Rated 4 out of 5 stars
Gets stuck quite a bit
I needed a vacuum for upstairs and this robot seemed like a great fit. Charging base is super slim and won't take much space in the hallway (it's not a self-cleaning dock), I did not need moping capability either. Robot is very easy to setup using Neato phone app and can get going in a few minutes. There are 2 power settings - Eco for reduced suction and Turbo for some extra power (makes it a bit more noisy), I keep mine on turbo and it's still able to go thru 800sq ft of carpet on a single charge. However - I wish navigation software could be better. Sometimes it gets stuck under furniture and while I do receive a push notification on the phone - it's also trying to say out loud what is wrong. As soon as robot is moved away from the problematic stop - chances are it will go there again! Couple of times it could not find it's charging dock even though it literally parked right in front of it! Sometimes it becomes stubborn and tries to plow it's way thru obstacles getting stuck even worse. That said - I do like slim design and miniature docking station. Emptying dust container is super easy, robot does require a brush cleaning once in a while as well.
Posted 3 years ago by xKing