I love this machine. The coffee tastes so incredibly rich and the crema is delicious. Only downside is the capsules are a little hard to find, and definitely on the expensive side.

Perhaps we should have done a little more research before the purchase. But, that's okay. This is a brand new model that uses ONLY the new larger pods and not the original smaller pods that are more easily available in stores and online. Still, we were more than satisfied with the ability of the appliance and the taste of the coffee. If you have never had Nespresso, you are in for a real treat. The coffee taste reminds us of our trip to Europe in the summer of 2018. Americans raved about the taste of Caffe Nero and Costa Coffee, the two European favorites. Your beverage comes out like a specialty drink, whether straight coffee or an espresso drink. Loved the sale price and very happy with our purchase. But, it is NOT the smaller unit with smaller pods that you will find in better hotels or from longtime Nespresso drinkers.

First, Best Buy took weeks to deliver this item. They refused to offer any assistance (yes, they refused). I ended up having to write the corporate offices. Still waiting on a reply...This was ordered as a birthday present weeks in advance. Next, when the item FINALLY arrived (well after the birthday), I could either return it or use it (ended up getting a different gift). So, I ended up using it. It vibrates like a chainsaw. It's extremely loud. If you need coffee to wake up, the machine will wake you up way before you have your cup of coffee. Also, this machine requires patience. It will eventually make your coffee but only when IT is ready, so, don't start pressing buttons.

Just what I wanted for our coffee and wine bar in the basement. It works well and is easy to use. I love the automatic feature of the lid. The lid easily opens and closes with light pressure. I placed the machine on top of a coffee capsule holder I ordered on Amazon.

I highly recommend this product and the Nespresso aero chino 4 milk froth pitcher. Just a tip shake the milk before frothing to get the milk proteins mixed into the milk I’m told they tend to settle in the bottom and you need at least 8 proteins in your milk choice to make foam well. I’m guessing if you do almond milk or others then maybe try using a protein additive. They sell foil lids online you can refill your capsules with to cut the cost of buying from Nespresso. But I will say they do make some good flavors.