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Rating 4.1 out of 5 stars with 28 reviews
would recommend to a friend
ALEXP Posted
The NETGEAR Orbi 770 Series BE11000 Wi-Fi 7 Mesh System has been an excellent upgrade for our home. Setup was incredibly simple—I had everything up and running in just a few minutes using the Orbi app, and the system automatically configured itself without any hassle. Our home is approximately 3,000 square feet across three floors, and the two-unit system provides strong, consistent coverage throughout the entire house. We've eliminated the dead spots we used to experience, and devices transition seamlessly between the router and satellite. Performance has been outstanding for streaming, video calls, gaming, and multiple smart home devices running at the same time. Everything feels faster and more reliable than our previous setup. If you're looking for an easy-to-install mesh Wi-Fi system that delivers excellent whole-home coverage, I would definitely recommend the Orbi 770. It has performed exactly as advertised and has been well worth the investment.
LongtimeBestbuyCustomer Posted
At first,I was very hesitant about spending this much money on a router mesh system.But,I see why it cost as much as it does!First,my internet speeds increased by around 400 mb.And the setup was super easy.I can now control my wifi using the Orbi app while I'm away from home!I can tell how many devices are connected and how much internet each are using!The Orbit app and the internet speed increase is worth every penny.
Scoop Posted
This system replaced an aging Orbi system and thus far has demonstrated a definite update in terms of speed and performance. Also, the units look fine in the rooms.
RodS Posted
Upgraded my old mesh system to new Orbi 770 WiFi 7 system. It as worth it. Better stability across my network with improved speeds across all my devices. Reception thought my home inside and out has improved significantly. I was already a Orbi user so the upgrade was very simple and loved the little graphical touches they made interface regarding my connected devices. Overall very pleased packaging, setup, services, and exceptional performance in my home.
Kdog Posted
I cannot recommend this product. I bought this being excited to have a faster wifi network. I can confirm it was fast. My ISP is 1 gig and that's what I was getting when I was in the same room. I thought it was a solid buy until I was on a zoom call and I got booted from the call. Checked my internet and I was no longer connected. I checked the router and it was flashing white, indicating a reboot. Ok, once is fine but then it happened again. I searched the internet for ways to fix it and tried them all. Still getting crashes/reboots. I decided to call Netgear support. They walked me through all of the processes I already tried, still got crashes. They sent me to tier 2. We reflashed the firmware...still crashed. They sent me a replacement router...still crashed. I've easily spent more than 20 hours troubleshooting this thing. This is not a suitable solution if you want stability. I'm tried of hearing my kids scream at me because they can't watch something on TV since the router is rebooting. I'm tired of being on the internet, getting kicked off, running upstairs to check on the router and seeing that stupid white light flashing. Save yourself the hassle and don't get this. Netgear Support did their best but I'm returning this and going back to my old mesh system.
Posted
Hi Kdog,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you are still experiencing issues with your RBE772 after working with Support as well as receiving a replacement and considering returning the device. We would like to look into your case and see what other help we can provide. Please reach out to us with your contact information along with your case number and a copy of your review to netgearteam@netgear.com, and we will be happy to help you.
Regards,
NETGEAR Team
CyndyR Posted
It’s been good so far. We use it in our basement because the signal is not the best. It’s helped with the speed. My boyfriend is a gamer and has seen a slight improvement
SamanthaS Posted
This mesh system is great. It's easy to set up and get superior to our older one that struggled to send signal through our walls. This two pack is probably over kill for our 2000 sq ft house. But now we have no issues with signal throughout the whole house. I highly recommend!
andy Posted
Since i set up this netgear orbi. I get full speed in my whole house. The netgear armor provides excellent protection for my devices.
Marc Posted
So worth the upgrade. My WiFi tripled in its production.
Meeee Posted
This system definitely made my wifi faster and more reliable. I would recommend.
Greg Posted
We had a best buy “genius” out to install. We had an existing Orbi mesh network and did not need to replace the modem. Should have been easy? The device would not connect to the app or network after 3 hours we were left with no internet by genius. We had contacted customer support while the genius tech was at out home but they did not offer much help and we lost connection with them then never could get them back. We took it back and got Eero which worked immediately and easily. Bottom line: the easy to set up product did not connect, customer service was terrible and did not even try emailing after the dropped call. While we had years of reliable connection for years with our first Orbi, I do not recommend the newer 7 Pro.
Posted
Hi Greg,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear about your experiences with Installing your new RBE772 with the Orbi App and contacting Support. When experiencing trouble during installation, we recommend visiting this resource: https://kb.netgear.com/000061613/I-m-having-trouble-installing-my-Orbi-WiFi-System-what-do-I-do?language=en_US.
If you decide to repurchase the RBE772 or any other NETGEAR product and have any issues, please reach out to us at netgearteam@netgear.com with your contact information, and we will be happy to help you.
Regards,
NETGEAR Team
JackS Posted
Setup as a WiFi only. The ISP provided router handles DHCP. We had Fios 1gb up 1gb down. WiFi devices come in around 750mbps up and down. Setup was straight forward once I read the manual!
RichardE Posted
Scott Evans After deciding the Orbi 770 router I received from Amazon was not salvageable, I went to Best Buy and purchased the exact Orbi 770 mesh router. Installation was a breeze, the satellite connected flawlessly and I'm a happy camper.
David Posted
Went from 100 mbps bottle necked to 700 mbps throughout my house. Worth it if you can find a deal.
GaryG Posted
Had another mesh system lthat made my streaming uneven got this, problem solved
MNCxp Posted
Installation reasonable —just follow online instructions App useful
CashewN Posted
I have an older Orbi router probably about 10 years ago. It is by far better than this Orbi 770. The old one works great. This new one has terrible range. It drops my Sonos speakers every few hours. I can’t keep things connected to it. I read a few users had the same problem and I did not listen and I regret it.
Posted
Hi CashewN,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with your range and connectivity of connected devices. We recommend visiting these troubleshooting resources for your range and connected devices: https://kb.netgear.com/25182/How-do-I-resolve-poor-wireless-range-or-a-weak-WiFi-signal-from-my-NETGEAR-router?language=en_US, and also: https://kb.netgear.com/000066695/How-to-resolve-issues-connecting-devices-to-your-NETGEAR-WiFi-7-network.
If you're still experiencing any issues, please reach out to us at netgearteam@netgear.com — we’re happy to help! If your experience has improved, we’d really appreciate an updated review.
Regards,
NETGEAR Team
FilTex Posted
I feturned this because it keeps dropping the internet speed and the connection. Poor quality for $600 plus with tax when I bought this.
Posted
Hi FilTex,
Thank you for your review and valuable feedback. We would like an opportunity to improve your experience with your RBE772. We recommend performing a few troubleshooting steps beginning with unplugging your RBE772 Router from your modem and performing a full power cycle on both. When both have come back online, reconnect your modem to the internet port of your RBE772 router ensuring all connections and power cords are securely fashioned. We also recommend ensuring your RBE772 Router and Satellite are on the latest firmware v10.5.20.10: https://kb.netgear.com/000070524/.
If you're still experiencing any issues, please reach out to us at netgearteam@netgear.com — we’re happy to help! If your experience has improved, we’d really appreciate an updated review.
Regards,
NETGEAR Team
I was unable to connect the product to the internet. I have used Netgear products for many years both professionally and for personal home connectivity. I reached out to Netgeartechnical support for help with connectivity after an hour of trouble shooting internet connectivity myself. This included reaching out to my ISP the veryify that there were no issues with their fiber or their modem. My previous mesh system was an Orbi RBR50v2. This system worked flawlessly for 5 years. I began to have intermittent wifi drops and decided to replace with the Orbi 770 series. During setup the router failed to connect to the internet. I tried 2 soft reboots of the system using the app. This didn't resolve the issue. I then tried a hard reset which allowed me to connect to the satellite and to connect to the router through the default IP. Still no connection to the internet. I contacted support and here is where things became much more difficult. We went through the process of resetting the device and checking firmware for 3 hours. At this point technical support wanted to end the call and brainstorm for solutions with a higher level of technical support. They were supposed to call me back within 15 minutes. This didn't happen. I was glad because the process had worn me out. The next morning I called and requested the unit be replaced. Technical support refused and demanded additional troubleshooting insisting that the unit could be fixed. I then requested that I recieve a full refund for the product. Again they completely refused and said no refund would be issued. They insisted I continue additional technical support. Three hours the previous day wasn't enough for them. I boxed the device up and returned it to Bestbuy. They accepted the device and gave me a full refund even though Netgear refused a refund and didn't allow for returning to the store. Thank you Bestbuy for keeping me from suing Netgear! Negative stars for Netgear technical support!!
Posted
Hi Valued Customer,
Thank you for your review, we appreciate your valuable feedback and we want you to know that your experience is important to us. We're sorry to hear that experienced trouble with connecting your RBE773 to the internet and then encountered issues with Support, as what you have described is not the intended experience. When encountering an issue getting connected and setup, we recommend a few troubleshooting steps including unplugging your RBE773 Router from the modem with the ethernet cord and performing a power cycle on both devices, allowing 5-10 minutes to pass. When both your modem and Orbi router have come back online, reconnect your Modem to your Orbi Router with an ethernet cord to the 2.5 Gig Internet Port.
If you decide to repurchase the RBE773 or any other NETGEAR Product and need assistance, please reach out to us with your contact information along to netgearteam@netgear.com, and we will be happy to help you.
Regards,
NETGEAR Team
PlayStation4 Posted
For years I’ve suffered with poor WiFi coverage in parts of my home. I bought pods, but they didn’t help. I asked my provider to improve the service, with no avail. I then saw how Net Gear’s Nighthawk system improved WiFi coverage at my daughters home so I went shopping for a product at my house from Netgear and saw that the Orbi 770 WiFi 7 mesh system would be best for my home. I purchased and installed it and it has made a huge difference. My appliances furthest away from the modem now work like they should. Thank you Net Gear!!!