Great scooter for the streets of Puerto Rico, that front and rear suspension is awesome. 24mph almost everytime, has a lot of power, you gotta be carefull not to lean while accelerating cause this scooter has torque and it will send you back fliying. The breaks arr GREAT, if you need to stop suddenly at full speed it will stop really fast. Got it for 799 but if it was 999 like it will be soon I would have boughy it too. Have a great one and if you wanna go fast, just cruise, go up on hills only loosing a little speed, or jjst have fun, this scooter is amazing for a commuter one.

The scooter is quick and fast and I really like the dual suspension that the scooter have. I think this scooter is better than the segway Max G2, because the Neon Ultra has bigger battery and quicker. The only I didn't like about it is the app it doesn't have that much features but its fine atleast it goes up to 24mph. When charging it only takes 5 hours empty to full. Anyways I'll give it a 10/10 I would recommend this to a friends. Thanks Bestbuy.10/10

To be brief on why i'm giving thia scooter 3 stars is becauase i hqve got it to go up at 24 miles an hour about 4 times, i weight 185 lbs and i ride it on the same streets and it usually runs at 21mph or 22 at most!. I'm pretty dissapointed because this is my second scooter and i'm ywt to find one that performs 100%. I was hopping they updated the software thinking it might be a software issue, i inflated the tires at the recommended preassure and a little bit more since i read that it might help going faster but nothing helped.

I have owned the Neon Ultra ES40 for a year now. I'm 5'9, 180lbs and the scooter is very fun to ride. At my height and weight on a full charge, the scooter maintains 24mph for a mile or 2 and then drops down to 22mph. It is then able to maintain 22mph for 10-15 miles before dropping down to 19-20mph. The suspension and lighting are amazing, and OKAI has a great cell phone holder accessory you can attach to the handlebar - available on their website. Other reviews complain about the app, but I don't mind it and appreciate the firmware updates provided regularly by OKAI. App would be much better if it located the scooter in real time. If this scooter had the "find my" feature for iphone, I feel that it would be the best scooter on the market for the price. I added a location tracker tile to my scooter so I can track it down if someone dares to steal it. The tires do need to be filled occasionally as they will lose air if you hit a lot of bumps at high speeds. It's best to not ride the scooter at 20+mph over bumpy sidewalk so the tires don't lose air. The scooter can still be driven safely back home if the tires do happen to lose air. I just recently bought another ES40 for my 14-year-old daughter. I appreciate that the scooter has 3 different speed modes which allows for children to ride it safely at slower speeds. OKAI customer service is impressive. My charger stopped working properly after 8 months and OKAI quickly sent me a new one.

As someone who has both Okai ES scooters i have to say the ES 40 in an awesome upgrade! The dual suspension is marvelous! You will not be disappointed with the quality, design and effortless ease of the scooter. I have many scooters and brands but this one along with my Segway is tops!... I do like the dual brakes on other brands and which Okai doesnt offer. However its a wonderful scooter and should have it for years...I think its that reliable!