Customer Ratings & Reviews

I have owned this machine for almost 1 year now and I love it. I bought it after using a commercial version in Athens, Greece while on vacation and when I saw this version I was intrigued. The machine is very user friendly and has not given me any problems over he last year. It makes the most delicious coffee and we have made nearly 4,000 drinks in it over the last year… Yes, it keeps count! Out favorite drink by far is the caffe crema which is one of the specialty drinks. As far as maintenance, you must make sure you have enough water in the machine and that the coffee pods that have been used are emptied out has been done before starting your coffee because it will stop you in the middle of making your coffee to address these issues. I use only beans in the top part of the machine and avoid the dark roasted beans and the ones that are more “oily” so that they don’t mess up the mechanisms inside. You are able to adjust the level of the grind but I have not had to do so. If you add milk to the front part for frothing, you can simply take it off the machine and store in the fridge between uses if needed. I would recommend plugging into a surge protector since it is a little pricy. Overall, I would say my cost of coffe per cup is down to about 30 cents using this machine since drink a lot. I highly recommend. Our favorite coffee machine ever but yes it was a little scary to pull the trigger and purchase initially when I wasn’t sure what to expect. It is a bonus to not have to buy thousands of k cups.

I purchased the Philips 4400 Fully Automatic Espresso and Coffee Machine with LatteGo about half a year ago. Before deciding, I compared several other machines in terms of features, appearance, and price. For what it offers, this one turned out to be the best value. After using it for six months, I’m very happy with it. In the beginning, I wasn’t familiar with the controls, but after a little trial and error, I quickly got the hang of it. With just one touch, it now makes coffee that tastes as good as — or even better than some brand name Coffee shops! I highly recommend this machine to friends and family.

Just the aroma of an early morning coffee alone is satisfying. I love that this product is practically, load, brew, drink, repeat. The cleaning is straightforward as well. Could use a bigger water reservoir though, but other than that all good!

Awesome coffee maker. Lots of options, though my goto coffee drink is a long black. Similar to my old Saeco Minuto (the brew group looks almost interchangable), but the access door for the brew group is behind the water tank, so it's one more step to take out the brew group for cleaning. Not a big deal though. The Saeco Minuto lasted 12 years with everyday use, and this one appears to be similar design, so I have high hopes for reliability on this guy also. Even if espresso isn't your thing (it makes a good espresso, btw) it still brings the "push button, get coffee" convenience, of the coffee pod units, but imo a better cup of coffee, less waste, and longer lasting unit.

I love the Phillips 4400 espresso machine with lattego milk frother. It's very easy to maintain. The coffee tastes so good and it is great to have.

The Philips 4400 makes decent eapresso drinks. I like the that it makes cold drinks too. However, the main issues are the sensors which are very annoying. A message pops up saying to add water even though the tank is full. The problem is, the machine will NOT warm up until I pull the tank out, wait for the message to clear, then push the tank in, and then it’ll start warming up. Wastes too much time. Same with the coffee grinds. It says to empty even though it is empty. Again, I have to pull the tray out and wait for the message to clear wasting time.

Amazing automatic multi drink coffee machine. Makes drinks in 2 minutes. Flavor is prefect just majlke sure you buy good quality beans. Have not stepped into a coffee shop since i night this.

We love this coffee machine, been waiting a couple of years to buy it. Best coffee ever and no bitter after taste.

It’s excellent option for lover Coffe , this machine is so good , fast and easy

Очень хорошая кофе машина, рекомендую, я доволен!!!

Love this new espresso machine. I will say that it was not as quiet as I had hoped. But I really have nothing to compare it to so it may in fact be quieter than other machines. But I would recommend this to anyone looking for a fully automatic option. Great value for money.

Verdict. The Philips 4400 Automatic Espresso Machine is a high-quality machine that makes hot and cold coffee drinks, including milk-based espresso drinks. This machine produces decent espresso that gets better over time, but of course you will not get the complexity of flavors and mouthfeel that you would get from a high-end grinder and manual machine. Among the best features, it starts up incredibly fast, all drinks are highly customizable, operation is easy and intuitive, and drinks are good! This machine will make most people very happy. Experience. I own several coffee machines, including one fully manual espresso machine, a semi-automatic espresso machine, and several fully-automatic machines. Coffee is a passion in our home; we spend a lot of time brewing, drinking, and experimenting with different coffees, brewing methods, and machines. My expectations for coffee machines are certainly higher and I am more obsessive about coffee than most people. Must read tips: (1) Fresh coffee: the most important variable in brewing good coffee is high-quality freshly-roasted coffee. You will not get good espresso or coffee with cheap, dark roast, and/or stale coffee. I recommend buying quality fresh beans from a local roaster. Fresh coffee will have a “roasted on” date, instead of a “use before” date. Ideally, consume your fresh coffee between about 6 days after roasting to about 21 days after roasting. (2) Type of beans: I recommend buying medium roast because they are not oily and have distinct flavors you can notice. I recommend avoiding dark roast because oily beans won’t slide as easily into the burrs and they will create more residue in your grinder. You should definitely avoid light roast beans because they are probably too hard for the grinder in this machine and could damage the burrs or the motor. (3) Drink ratios: for a proper espresso on this machine, use the highest dose (coffee bean icon) and the lowest yield (cup icon) - dose is how much coffee goes into the grinder and yield is how much liquid espresso you get. For a great latte or latte macchiato, first make an espresso shot, then press the latte button so you get a second shot (highest dose and lowest yield), and add 270ml of milk. For a great cappuccino, select highest dose, lowest yield, and 150ml for the milk. Initial impressions. The machine is not heavy. It’s the perfect size for any kitchen. Included in the box are: a milk jug, a water filter, a coffee scooper, some lube for gear maintenance, and manuals. The water reservoir is made of flexible plastic that should prevent from cracking if bumped against something. Setup. Getting this machine up and running took just a few minutes. Fill the water, start the machine, answer questions about the water filter, then the machine will absorb water, and it’s ready to start brewing. Getting a good espresso will take a bit more time. The initial shots are very watery… not enjoyable to drink. I made a dozen espressos in a row, as noted in the manual, and finally shots began to look darker with nice crema. The machine seems to self-calibrate after a while. Grinder. The ceramic grinder is working well on my medium roast beans. Grinding is quieter than other fully-automatic machines we have, and it’s quite fast. Unfortunately, some coffee remains in the grinder chute after grinding (you can see it through the ground coffee chute), so whenever you use the machine again (next day or a week later), the first gram of coffee may have been sitting there a while. Not that big of a deal. While the manual noted to avoid changing the grinder setting, I did adjust the grinder to grind finer by two settings. As noted in the instructions, I adjusted the grinder while it was grinding. I did so to get my flow to look a little more like smooth mouse tails (see photo). Design. Overall, this machine is really well-designed: intuitive controls, nice bright control panel with colorful icons, and lots of convenient features. The milk jug uses several parts that can be disassembled for easy cleaning. The machine automatically rinses the brew spout when turned off. In general the machine was designed for minimal maintenance: rinse the tray daily, dump the grounds daily (so mold doesn’t grow), rinse the brew group weekly, lube every couple of months, change the water filter every few months (the machine will tell you), and descale every few months, depending on water hardness levels. The “Clean” button hosts all these cleaning options, making the process really easy - well done on that! Machine operation. The button layout is easy to understand and the colors are great. Initially, I didn’t think the screen would add much to the brewing experience, but I really love it now; it’s a very nice upgrade from the 3200. Profiles are a nice touch too. Customization of drinks save automatically to the profile in use once the press button is pressed. Customization is also much easier than on the 3200… this is by far the best improvement. After that, operation is essentially “two touch” (press the drink you want and then press the brew button). Espresso. For best results, I recommend brewing at the highest dose (how much coffee goes into the grinder) and lowest yield (amount of liquid that comes out). From my estimation, this is close to a 1:2 ratio (ideal for medium roast), with a yield of 30g. While the crema is great, shots are just decent, without much acidity, but also without complexity and or strong flavor. Definitely better than any pod machine, but not on the same level as a manual machine. The 2x function allows for easy double espresso brewing (the machine will brew two espressos in a row), but 2x cannot be saved as the default for the espresso drink. Things I love: - This machine looks great: nice color combo, good-looking screen, vibrant colors on the control panel - It doesn’t make drinks like a fully manual 9-bar espresso machines, but it makes very enjoyable drinks - Very intuitive controls - Highly customizable drinks: control dose, yield, and milk ratios (not foam level) - It can dispense hot water only (great for tea) and foam milk only (wonderful for hot chocolate) - The machine seems to adapt brewing over time. The espresso is getting better without adjustment of the grind setting; that’s really interesting - This machine can grind whole beans or process ground coffee - The 2x espresso option is very convenient (brews two shots in a row). However, 2x does not get saved as the default - The milk jug comes apart in several pieces, allowing for easy cleaning. Makes foam without a hard-to-clean tube - The bean hopper cover has a slight tint and has a seal, both helping to keep beans fresh - Handles helped to pull the machine out of the box for easier unpacking… thank you! - Easy maintenance, mostly done my the machine (daily rinse); just need to keep up with some rinsing, lubing, and water filters - Great size for any counter Things I don’t love: - As expected, this does not produce exquisite espresso and beautiful micro foam (like manual machines). However, for the convenience, the tradeoff will be worth it for most people. If you are used to the quality of manual machine, you will be need to manage your expectations. In all, drinks are enjoyable! - Terrible sticker on the bean tray lid… Took over 20 min to peel it off. Really frustrating! - Ratios for the milk drinks need to be customized to get the best out of this machine. Someone without experience may go through trial and error before achieving the best drinks. Thankfully, the machine allows for ample adjustments so you can get to great drinks. See tips above - A lid with a seal for the milk jug would be better to keep the milk fresh while in the fridge - Beans fall into the screw hole of the grinder cover, and stay there forever - No easy way to remove leftover beans because of the grinder cover. I have to just grind through the beans if I want to swap out beans Overall, the Philips 4400 is a convenient, intuitive, good-looking and capable machine that can make decent espresso and good milk-based drinks. We are actually very happy with this machine, primarily because of the very fast startup, two-touch operation, and enjoyable drinks that it prepares. This is not a cheap machine, but the value is definitely there for us; if you buy quality freshly-roasted coffee, it will make better drinks than big brand coffee shops, giving more enjoyment and saving you money after less than a year. And it’s way better than a pod machine. I highly recommend it!

Love love this only thing to make it a 5 star is milk frothing container tip if it was closer to cup so it doesn't splash all over occasionally other then that its perfect

Super good auto coffee maker, great selection of coffee making! Easy to maintain. I recommend!

I'm in love with how Easy, Fast and Delicious my morning coffe became with Phillips 4400. This is a fully automatic coffe maker/ espresso machine and has the best milk frother i ever encountered! Seriously the milk gets so foamy all the time with virtually no work at all and the container it cannot be easier to clean or store back in the fridge in case you didn't use all the milk. The machine does it all and i love it! It's faster than i expected and does it all quietly too(not completely silent). The 12 drink type selection it's super welcomed, i walked thru all of them and they all came out as described! I love the fact that each drink is easily customizable and after finding your perfect tune for your coffe you can save the way you like it in different profiles for the next time, to save some very valuable morning time! So far my favorite drink is Latte Macchiato with an extra shot of espresso! Now the ease of setting this thing up it's amazing! You can just plug it in and follow the instructions on the colored display that walks you to every little step or scan the QR code and follow the video and at the end you can enjoy a truly fully automatic made coffe out of this super slim and stylish Philips 4400! I have been enjoying every moment spent with this machine and coffe i made so far! It's Fantastic

Overall, the Phillips EP4447/90 (4400 series) Fully Automatic Espresso Machine with Milk Frother could easily be the only coffee machine you’d need for you, for your family and even for hosting a party/gathering. You could pair it with other regular coffee machine that have more capacity to serve on all occasions, but in terms of coffee flavor alone, this one outshines other similar devices, add to that the multiple drink options and the fully automatic process (except for the manual part of feeding the beans, cleaning, etc.), and you have a winning device. The Phillips 4400 series is easy to operate and to configure, thanks to the bright display and buttons on the front panel. You can adjust the settings for the different drinks and save them under different “profiles”. There are three profiles to use: guest, blue and yellow. Once you change a setting, it is automatically saved on the active profile, which comes in very handy when setting up the best combinations of coffee, water and milk/foam for your taste and needs. Two attributes to highlight are that the device is fast and silent enough to not bother you or others much. You can choose to brew one or two cups at a time, and even if choosing to brew just one cup, this machine is fast enough that you or your family or your guests don’t have to wait much to enjoy a great cup of their favorite coffee drink. For my personal preferences, I mostly brew regular coffee and espresso for my everyday needs, followed by cappuccino a few times a week. I have my personal profile set so that regular coffee comes in strong (not like americano, which usually has a watery taste), so I really love it. You can adjust the settings to make it lighter if needed, but the point I am trying to make is that it feels like I am having real coffee. When brewing espresso, this machine seems to extract, most, if not all, of the flavor from the coffee beans, just a great experience. The cappuccino has been the only drink I’ve brewed in which the milk Frother is used, and it’s been a delight. I might experience with other drinks in the coming weeks, but these three suit my needs perfectly. The versatility of this machine comes in handy when other family members and friends that come over get their preferred coffee drink as close as what they’d like to, the machine is easy to adjust. Even if some drink came too strong, it can still be fixed; for example, a cappuccino came too strong, you can fix that by adding a little more milk/foam at a press of few buttons. Also, if the taste is too weak then you can select an extra shot (choosing “More Drinks” option in the front panel.) for a more intense flavor. Note though, and it is also stated in the manual and online, it gets some time to perform the calibration for the best coffee flavor results, you just need a little patience. I would have given this machine a 5/5 but there are some little nuances that prevent it to have a perfect score, these are not cons per-se but they just get a little in the way of a whole experience; for example, when extracting the bottom tray you have to be careful not to spill any water, the water container doesn’t easily slide in as it brushes against the drip tray, the water filter once became detached when adding water, the cover of the bottom tray feels like it doesn’t fit perfectly, the floater on the drip tray had to be replaced as it originally came twisted (I contacted customer support and got a replacement for it.) These and a couple of other little things make it feel that some details were lost in the design and manufacture of this otherwise wonderful machine. - Pros: relatively silent, very fast, multiple drinks, settings can be saved, attached Frother, easy to operate/select drinks, overall versatile. - Cons: narrow water receptable, some parts feel a little flimsy. >> Assembly and cleaning before first use This espresso machine is easy to assemble, with most parts fitting into place without needing to look at the user manual. However, follow the user manual that comes in the package for guidance on how to prepare the unit for first use, which includes to clean/rinse the coffee machine, soak and add the water filter to the tank, use the water hardness test strip to adjust the water hardness level. The manual is also very useful as it gives you instructions for proper cleaning and maintenance of the unit, as well as a general view on how to use the machine. Overall, the device feels sturdy and well made, but with some caveats. My unit came with a twisted (defective) bottom floater (the so-called drip tray full indicator) and it didn’t properly fit in the drip tray (bottom tray) preventing the drip tray cover to be closed correctly. So, I reached support, and I was glad and grateful that they were able to provide me with a replacement piece, which at last fitted perfectly. In addition to the faulty part, I feel that some of the components didn’t seem to fit or be adjusted perfectly. Here are some examples. The dip tray cover feels like it is misplaced when it is not, so I tend to double check each time I clean the dip tray that indeed its cover is in place. The water tank rubs against the bottom parts a little too much for my taste. At least once, the water filter came off when adding water (despite following very carefully the instructions on the manual on how to add the water filter) so now each time I refill the water tank, I automatically check if the water filter is in its place. The latter reminds me of one of the things I’d say is difficult which is placing the filter inside the water tank, good luck if you have big hands as the tank is very narrow. As I mentioned earlier, these are some of the little things that get in the way of this espresso machine reaching a perfect score. >> Calibration As noted in online references, there is the need to do a few (up to 20 it is stated) brews for the algorithm to calibrate the coffee brewing process. In my case, it did take less than 20 brews (or perhaps close to it) to start getting the right coffee. The first few brews were not good at all, in fact, besides the watery coffee drink, the coffee grounds were soaked in water and almost seemed like disintegrating, so I was not sure if I got a faulty machine. It was not until several tries that I started getting great espresso and regular coffee flavors, and at that point the coffee grounds seemed compact enough to give the impression that enough force/pressure was being applied. You can also adjust the grinder settings to get stronger coffee, but reading the manual, it is advised to do so after a hundred or so brews. I have mostly been using medium roasted beans and I assume the calibration went fine as the coffee comes out very tasty. I have also used dark roasted coffee beans, and I also feel that the results were great, especially for espresso. Like other similar espresso machines, it is not recommended to use caramelized or flavored coffee beans. Now, some say not use dark roasted oily beans on the espresso machines, but this machine handles those just fine. There is also the option to use already pre-ground coffee, let’s say if there is someone who’d want decaffeinated coffee or some other style to whatever is in the bean tray already. >> Espresso/ Regular Coffee Espresso and regular coffee are my drinks of choice, and I like them strong, so, at its highest-level setting, this machine produces strong, rich and tasty coffee, and I’d say it extracts most of the flavor out of the coffee beans. The coffee comes out hot and foamy, I always like that extra layer of foam on top of the coffee cup. >> LatteGo / Milk System I love the LatteGo feature as you don’t need to be holding the milk container while the Frother does its job. Make sure when using the LatteGo system to check the cup position as milk could be poured outside the cup. I was surprised that the milk that comes out is very foamy, when I used other manual Frothers, I don’t usually get too much foam, well, the milk is hot, but not too much foam. In this case, this device does a much better work than others, it produces foamy milk froth almost immediately. One thing though, at least when brewing cappuccino, since the milk/foam goes in first and next the coffee (not the two at the same time), you’d still need to manually stir the end result a little to mix all properly. Nevertheless, the foam and resulting drink comes out very foamy and with great taste. >> Some other notes - The Frother and the milk container don’t “click” when assembled as the manual suggest, mine needs an extra push for one to “slide” into the other to be secured (no click). - A few times the “Add water” message appeared despite the fact that there was still enough water, pulling the water tank and placing it back would do the trick for the message to go. Note that until you get rid of the message, you cannot brew anything. - It comes with a water hardness test strip with 4 levels, which according to the Phillips website is not available anymore. - There is always some milk left in the milk container after using “all” of it. So, always be careful to clean it. - If not manually cleaned, the auto-clean function automatically kicks in before the machine is shut down, which is nice but also tells you that you need to regularly check the drip tray and clean it.

Highlights: Pros: One button convenience Easy cleanup minimal/easy maintenance 2 user profiles to save your preferences Cons: taste/presentation not quite the same as ‘hand made’ Expensive (or not?) Stainless tray scratches easy with ceramic/porcelain cups asty sticker on bean lid Full Review: I was never a coffee snob or connoisseur. Didn’t drink much coffee until about a year and a half ago when I got a Philips 1200 to replace the ‘pod’ machine I was using. The Philips 1200 turned me into a couple espressos a day person. The new Philips 4400 is a replacement for my 1200. I like milk based drinks on occasion but I wanted the convenience of not steaming the milk myself. The LatteGo seemed like a good option. So the Philips 4400 LatteGo showed up double boxed, with no damage. It was packed well, with foam wrap on anything that could get scratched. It was easy to unbox with a cardboard ‘sleeve’ with handles that wrapped around the whole machine and allowed me to lift it all out of the box easily. Make sure you check all areas of the packing materials and unpack all of the parts and pieces that are hidden amongst the cardboard. Setup was pretty basic and I didn’t really need any instructions since I already had the 1200. There is a quick setup sheet with pictures showing you how to do the setup and there are videos available on Philips website. When you get to the point of plugging in and turning on the machine, the display will step you through the rest of the instructions. There are a few ‘features/advertisement/instruction/information’ stickers stuck on the machine in various spots. All of them but one removed easily like a temporary sticker should. The sticker on the bean hopper cover.. OMG, come on Philips, did you use superglue? You can’t remove it nicely. It took me 15 minutes and goo-gone to get rid of it, and now I have a scuffed up lid. Buy yourself a cheap bag of beans, pull up a chair to your counter, and prepare to break-in/calibrate the machine and make your house smell wonderful. My wife came home from work, walked in the door and said “your new coffee machine must be here”. Philips warns you it may take some time for the machine to calibrate itself, just heed these instructions and let it do its thing. I don't recall my 1200 taking quite so many drinks to settle in, but the 4400 did take some time. The first drinks will be watery, don't even bother tasting them, just keep making double espresso shots and dumping them down the drain until they start looking normal. Pull the discarded puck bin and monitor what the pucks look like. They will be like soup at first but after around 40 pulls on my machine they started firming up making a good shot. It’s also recommended to not adjust the grinder at first either. When the machine is pulling good shots and the pucks firm up it’s time to get rid of the cheap beans, put in your favorite beans (just not oily beans) and enjoy a good espresso drink. A couple notes comparing the 1200 and 4400. The 4400 is advertised as having “Quick Start”. With both units OFF and sitting for a few hours ‘cold’, when turned on, it took both almost identical times to warm up, rinse and be ready to make a drink (about 1 minute). I did a single espresso shot on both, hit start at the same time and both finished about the same time (about 45 seconds later). I didn't see any improvement on startup time with the newer model. Philips claims 40% quieter with ‘Silent Brew Technology’. This was very easily noticeable the first shot I pulled, the bean grinding of the 4400 is way quieter than the 1200. The rest of the noises are about the same volume level (brew group movements, pumps, milk steaming etc). I have a couple photos attached. The first ‘bump’ in the graphs is the bean grinding process, you can see the 4400 is quieter by around 5dB. (only the lower graph is relevant, the upper numbers are the instant I took the screenshot). You can also see the brew group movements and other sounds are about the same in both machines. One thing I learned from the 1200, is to buy one of the absorbent rubber coffee mats and set the Philips machine on it. Without the matt the vibrations from the machine reverberated through my counters and made it louder. The matt will help quiet it down more yet. When I got my 1200, the AquaClean filter was not included, so I had to go out and purchase it separately. The 4400 has a filter included, thank you Philips. Now that my 4400 has started settling in with calibration, the drinks are tasty. I am loving the convenience of the LatteGo. It’s as simple as putting milk in the container and pressing the button for the drink you want. Cleanup is as easy as a quick rinse in the sink, or if I have milk left and plan on another drink in the near future, I put the LatteGo back into the fridge. No more wiping down the wand, trying to keep milk from burning/drying/stickin to it. Sometimes just to add a little flavor I’ll put a little torani syrup, or ghirardelli sauce in my cup before I start the brew. I know overall I’m sacrificing a little quality and presentation for the convenience of a bean to cup superautomatic, but I’ll take the convenience any day. Compared to the 1200, the Philips 4400 allows you to fine tune your drink to your taste with more aroma, water and milk levels. I’m still working on finding my sweetspots, but the good news is I just keep using the same profile and the machine will remember my settings. I should deduct a star for the stupid sticker on the bean lid, but overall I’m loving the Philips 4400 LatteGo, it’s used every single day, 5 stars from me.

Well done Philips, well done. I own a couple of other manual machines so I was really looking forward to having it all done for me for those early mornings.. Not to overlook the packaging, there were handles to assist lifting the machine out of the box, I appreciate I didn't have to go into full wrecking crew mode to extract the machine. Everything you need is in the box and the setup is easy with the HomeID App. Don't be distraught with the lack of a paper owner's manual, download the HomeID App. I am somewhat experienced with making coffee, but the app is wealth of information about how to customize your machine to your liking. It may take a few dozen brew trials to get it perfect. The Philips 4400 is an easy-to-use machine, love the profile options so once I get it dialed in all I have to do is push a button for my cappuccino and boom, it is ready. You can customize the grind size, grind amount, milk amount and total output. I actually liked experimenting with what I thought was my perfect cup of coffee. You can make several different types of drinks; I especially like the hot water and milk option for hot cocoa seeing how fall is right around the corner. Quality of manufacture seems to be on par with what I expect from Philips products. They have made this unit easy to clean, maintain and use. However, I wish the water reservoir had a level window you could see from the front. My machine is placed in a corner so I can't see the water level until I need to add, no big deal though. This will also tell you when you need to empty the catch tray, by way of a red pop-up button and the grind chamber by way of the LED readout. One other CON, that I really thought was going to be nice is the LatteGo. It does take away the manual foaming of milk, but it isn't really convenient after the fact to store any leftover milk. It barely sites upright in the fridge and does not have the ability to self-seal when detached from the machine. Not a big deal so the tradeoff is not having to froth the milk manually, but the cleanup and storage is a little more. The LatteGo works perfectly though. I like that the dispenser head is adjustable so I can use a larger mug when I want to. It is kind of tight getting the mug aligned with the LatteGo so the milk goes into the cup and doesn't spill over the side, but that is a one-time only mistake. I still can't fit my favorite travel mug under it though... For your basic coffee, unless you use espresso beans you will have to either use pre ground, yes there is an option for that or replace the beans in the grind hopper. I appreciate the grind hopper does appear to seal well so it will help to keep your beans fresh. In short, read the HomeID app recommendations and don't be afraid to experiment for your perfect cup of coffee.

Hi all, I want to start by saying I have had this machine for about 3 days. I have brewed espresso, a Latte, Machiatto, Crema and a cold brew. Here is what I will say about this product. So far the machine is a 10 out of 10. What swung me finally to this purchase was three things. 1. The cold brew option which I love 3. The size of the machine is bigger than a regular coffee maker but it is not HUGE! 2. The option to use a second brew method of ground coffee. The ground coffee I use is decaf. Now onto the functions that I am enjoying. I like the touch screen and how you select the options for brewing. It is really pretty intuitive with the right amount of information on the screen. It is hard to describe but I like the dedicated buttons of "back" and "ok" along with a separate button to brew. This is what lends itself to being intuitive. Then the screen helps you with information along the way to visually help you know the options plus when it is done. So far the coffee that has come out of the machine has been better that our coffee pot and it isn't really close. So if you are coming from a normal brewing this is a huge upgrade. Onto the cold brew. I love Cold Brew. I get my fix many ways. Buy it in grocery store. Buy cold brew packets that you have to let stew in fridge overnight. Buy Concentrate that also has a big container in fridge. My first cold brew out of this machine was fantastic!! It will now be my choice if I want to do these extra chores. I won't have to take up room in fridge with a glass container of Cold Brew. So if I forget no big deal. Then the extra mixing, remembering the day before, If I used my packet once or twice. Hopefully all that is in the past. Unlimited Good Cold Brew at my finger tips. I also really like the profiles. Currently I leave the default of Yellow for my partner and then I switch the profile to Blue for myself. This will keep our coffee selections personal. Finally I think when they say it is quieter they really mean it. I can tell it is doing something. It is definitely quieter than grinding beans separately. The hopper is great as it just stores the beans and then blame coffee. I had a coffee pot where there was a grinder but the steam went right up into the grinding location. So it got muddled with grounds and I was cleaning that constantly. I have made a few cups of coffee and I can tell the spent coffee disposal system system is way better with the trey and being able to take out the ground coffee in a "cup" and knock it into my compost. Great system for this. I will update later if anything changes but this so far is a great machine that will make my life easier. It doesn't have the waste of the pods. It can brew many cups one after the other when company is here. It looks great on the counter. It is deeper than a regular coffee pot but for me with coffee pot and a creamer warmer it is about the same size width on the counter. Good Luck coffee lovers. Enjoy!!

I’ve been a K Cup user at home for many years and have always been happy with it. For higher-end coffee I would venture out to the local Starbucks or coffee house. That has all changed since receiving my Philips 4400 Fully Automatic Espresso Machine with LatteGo Milk Frother. Now I’m able to enjoy top-shelf espresso and coffee drinks at home…with a push of a button! Setup: When initially opening the box, my first impression was, “this could take a bit of work to figure out and set up!”. Although initially hesitant, it was quite simple to setup and use with just a little guidance from the included manual, online resources (HomeID app) and practice. In the box is the brewer unit, a hardness test strip, ground coffee spoon, a water filter and maintenance items. All you need to be up and brewing are beans or ground coffee, milk and appropriate glasses! Once all parts are unboxed and the HomeID app has been downloaded, simply start the setup walkthrough on the app. to prepare the machine. There are videos and pictures to guide through the process. Essentially the steps are checking your water hardness with the included indicator strip, set the machine hardness, prime the included water filter and add it to the tank, fill the water tank, remove the cover on the bean tray, add beans, adjust the grind size (optional) and replace the cover and assemble the LatteGo milk frother…which snaps together in a second. Those are the major steps. The machine had a sticker on it indicating that beans had been run through as part of the QA process, but it also goes through a cleaning of the system on startup so there are no concerns about machine cleanliness. Now the fun begins! Usage: Unlike other coffee and espresso machines/presses, the Philips 4400 series automatically makes an array of cold and hot coffee drinks with the push of a button. There are seven preset drink selector buttons on the control panel, along with hot water, profiles, clean and settings. Once a drink option is selected, the display provides guidance as to what is needed for the blend and the strength and amount of coffee and milk are adjustable at this point. The dispenser height is adjustable depending on the style of drink selected and milk will froth automatically if part of the selected drink. It’s that simple! For the Profiles, there are two set up out of the box, Yellow and Blue, and additional profiles can be added. A cool feature is that any specialty drink that is selected will be automatically added to your profile for later use without having to create it again. I really enjoyed this feature as Café Latte, which is my favorite coffee drink, is not on the main page for preset drinks, but is added to my profile for easy access. This is an impressive machine that is built with quality and looks great at the same time. The color option I have is Black/Silver, so there is just enough stainless to tie into our other kitchen appliances. Also to note, although it’s a fully automated machine, it is also very customizable in terms of grind size, strength of drinks, setting up profiles, etc. The coffee output is in line with or even better than the specialty coffees I’ve been buying over the years. I’m a bit regretful that I hadn’t moved to a system like the Philips 4400 sooner. I’ve only tried two different beans so far but can say without a doubt the coffee drinks will rival any of the fancy coffee shops and in the long run will be much more cost effective as well. HomeID app: This is a great app, it’s a bit different than the standard app that typically controls the associated product. For this machine, the app is a guide for set up and usage and also has a number of articles about brewing coffee, selecting beans, grind size, etc. It’s been a wealth of information about coffee, assorted drink recipes and brewing as well as providing information about the machine itself. Clean Up & Maintenance: The system automatically cleans the grinds out after each use and also runs water through the system when powered down. The grinds and water are caught in the catch tray for easy clean up. There is a float in the water tray to indicate when it needs to be emptied. For the grinds, pull out the catch tray and remove the collection bin and clean out the grinds. There is also a clean function that can be run from main panel on the machine. For maintenance, the “brew group” needs to be cleaned weekly, deep cleaned monthly and lubricated every 2 months. All of these steps are outlined in the HomeID app. Pros: - Solid build of the machine and accessories – this system should last for many years to come. - Perfect for home or office use based on the solid build and ease of use. - Ability to set up and update different user profiles - So easy to use, just select a drink and hit the button! - Easy to Clean – removable spill tray and grind container are cleaned in minutes - No longer filling the landfill with K cup containers - Looks great with the black and silver colorway, matches existing appliances. Cons: - So far the only issue I’ve had is the factory sticker on the bean tray cover will not come off! Overall the Philips 4400 Fully Automatic Espresso Machine with LatteGo Milk Frother is an incredible machine for producing “fancy” coffee drinks or the perfect Cup of Joe. It’s overall ease of use, preset drinks and programmability make it a great choice for home use by coffee lovers or a small office environment that needs a coffee upgrade. The taste of fresh coffee drinks every morning is definitely worth the purchase!