KarenL Posted
Quiet, efficient, and easy to operate…love my new dryer! Another plus…Best Buy online ordering was easy, and the delivery was flawless.
Chris Posted
Dryer fit my RV very well. Needed to install a RV vent outside, run 240V from my panel to the closet but it works great! Had an issue where the motor failed, but it was covered under warranty and Best Buy refunded me so I could purchase another unit.
Flipphone Posted
Amazing dryer! Mine crapped out on me, and I found this one as open box, and excellent condition! Ordered it online, picked it up the next day, and got it hooked up! I will definitely be purchasing the Samsung washer when mine craps out! I would give 10 stars if I could!
ChristianN Posted
Great compact design let me install it in my rv, Has been working great and its easy to use, nice and simple dryer overall
TBD1 Posted
Unable to confirm as BestBuy installation after 5 attempts was never completed..with rattle on right side still occurring since new purchase 2 months ago. I cannot have intimidating service technician back to determine cause of rattle. Initial experience was they had installed crooked on stacking HW with only 3 of 4 legs in HW. I am stuck with rattle but does go away after 5 minutes. All other features work well from what I can determine . Make sure appliances are installed correctly to get true value from them!
ColetteL Posted
Unfortunately, I only used this dryer once. The washer dryer stackables were installed in my renovated closet and looked really good. When I was washing my second load of clothes, and drying my first, the whole combo literally walked out of my closet. I spent a lot of money in renovations to only be disappointed in the reason i renovated in the first place.
Posted
Hi Colette L,
We understand your disappointment about the performance of your Samsung dryer and washer. We are here to help you.
I have shared links below that can help you with your appliances.
Please watch the video and click on all the embedded words inside the article.
The Samsung dryer is shaking or vibrating.
https://www.samsung.com/us/support/troubleshooting/TSG01109143/
The Samsung washing machine is shaking.
https://www.samsung.com/us/support/troubleshooting/TSG01001016/
We would like to speak with you more about this experience and determine what steps can be taken to help with your Samsung appliances.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146846031, which will help our team pull up your information.
^Rainly
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Bren Posted
I am extremely happy with my dryer, medium size and the clothes come out crispy and well ironed. I can’t believe I had my doubts for the few bad reviews.
URDUNSON Posted
It's an amazing dryer unit that is quiet and efficient with a small flaw. I took 1 star down as I had to request for Geek Squad to come service the 1 week old new unit. When the top cover is removed, there is an aluminum panel that protects the circuit boards inside the dryer... this panel is flimsy and when you have the washer and dryer stacked the vibration from the washer will make this panel hit against the shell of the dryer unit on top. Geek Squad came by and bent the panel inwards slightly and it stopped the vibration.
DeborahM Posted
Works as expected. Quieter than my older model. Decent capacity for a smaller stackable
Paul Posted
So far, we are very pleased with the Samsung. The capacity is much larger than the Bosch that we had for many years, and the dryer is not overly noisy. The appliance does a good job of drying. Best of all, the Geek Squad installation crew was amazing. Kept us informed of arrival time, did a great job of installation in a very tight space, and even explained the appliance to us. I recommend always shopping at Best Buy
luedart Posted
compact but with all the bells and whistles (literally it plays a tune each action you push).
MauriciojM Posted
Just what a needed for s small space.Works great..
TrevY Posted
The dryer works like it should. It dries my clothes. No issues so far.
SteveG Posted
We had to trade our full size washer and dryer for this smaller size pair. Although it’s taking some getting used to, it does hold more clothes than I first thought it would. So far everything seems to be working fine and overall we’re pleased. One problem does seem to be when the dryer signals the clothes are dry, some of them are still a bit damp.
RockofBOS Posted
Small but dries everything well and is easy to use
LisaC Posted
Fits purfect in my space. Great value compaired many models
GEwasher Posted
It's been a few weeks since we got this and it works great. We're really happy with itand recommend it.
NonsoJ Posted
Quality product as described. Live the item as it’s very easy to use and dries my laundries fast and complete. Will recommend it to friends and family
Danny Posted
Average small dryer. Matching washer is relatively better. Subtle abnormal rattling. Drying performance is variable as if the sensors are not always accurate.
Posted
Hi Danny,
I can't even imagine what you are going through right now. Let us help make the experience with your dryer better.
Here is a link for troubleshooting steps for your dryer that is making a rattling noise. It includes a video and kindly choose the one that matches the situation of your dryer.
Samsung dryer is noisy.
https://www.samsung.com/us/support/troubleshooting/TSG01000979/.
Here is a link for troubleshooting steps for the sensor of your dryer that is not always accurate. Kindly choose the corresponding one that matches your dryer's situation.
Clothes are not dry after using the Samsung dryer.
https://www.samsung.com/us/support/troubleshooting/TSG01000999/
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (125315) to help our team pull up your information when you message us.
Thank you.
-Ricardo
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StephanieG Posted
It was an out of box and working great so far. This is the best out of the limited options of small vented dryers.
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