Customer Ratings & Reviews

This washer is INSANE! I wasn't sold on the idea of this washer at first but when I tested it out in the store it didn't take long to convince me. This washer does NOT disappoint! I have washed everything from jeans, dress pants, tees, comforters, shower curtain, and even my bed liner! The setting are very easy to understand and the steam cycle options are insane! There are still a lot of settings that I have not used but good to know that I have when needed. (i.e. Allergen, Sanitize) My only disappoint so far are the terrible reviews that I read (after purchasing) on the smart care function. NONE of them are good! For the price of the washer/dryer the usb should have came with it in my opinion. I am tempted to get one just to see if the reviews are concrete or a simple flaw of human error.

I have no regrets on buying this product ! After careful review and research I decided to purchase it... easy to use and it’s very quite... cleans the clothes very well... laundry time is quick! Saves electric bill too! Plus you get a rebate from your electric company

Beyond satisfied with this smart washer. Drum is bigger than I expected and it's cleans so well. Clothes nearly dry when load is done. Machine runs so quietly I forget I'm doing laundry. Bonus music reminder that you load is complete. Awesome Purchase

Samsung has done it again ! Wow do I ever love this Washer! I can wash everything from delicate PJ’s to small area rugs ! The washer can be so gentle I’ve washed my sheepskin area rugs in it and it’s come out perfectly clean and no damage! The little door to add a piece (s) of laundry blew my mind ! That’s some innovative thinking right there ! There are many selections / adjustments/ how delicate , how heavy duty- from eco wash to cold to hot water I’ve found all items to come out lovely and clean ! I could NOT be happier! Purchasing this washer was definitely a win/win! No doubt here it’s going to be with me a very long time ! Extremely well constructed !

Simply put it does its job and it does it very well. Compared to the 7 yr old LG front loader it replaced, the "normal" cycles seem to take a bit longer, but it cleans the clothes so much better on those cycles it's worth it. Even with the dirtiest loads, we haven't had to use any special setting to get the clothes clean. Oh, and that silly front door you can open during a load? Well it's great, finally some revenge for that one sock i kept dropping on the way to wash clothes that would always wait for the next load. NO MORE hahahaha.

Great quality enough room to fit bedding and blankets. Very quiet

This had more features than originally looking for, but I love the door to add extra items after cycle has started. High temperature also extremely helpful in COVID19 environment.

Never used Samsung products before, but love this front load machine. Clothes come out nice and clean, and the spin cycle really get the water out. Also love the 'add an item' door - constantly forgetting items which I can add during the cycle. Very easy to operate!!

Purchased this matching washer & dryer from B.B. after 3 failed deliveries from Lowe’s. BB’s delivery was top notch and super fast. As for the washer I was expecting it to be loud and shake as I have been told many front loaders are but, this unit is fairly quiet as I have an upstairs laundry and you could hear my old machine through out the entire house. For watch outs do your front loader research , as far as avoiding mold and mildew issues by drying down the unit and keeping the door open. Speaking of doors both the washer and dryer have full plastic doors that can be easily scratched by a laundry basket or if you washer is next to a wall which is why I removed a star . All in all great units!

My 14 year old front loader just broke down - after a comedy of errors turned out the washer we originally ordered was discontinued and no longer available - store made things right with us (we had waited 3 weeks for our new set) by upgrading to this model and matched the price we had paid for the lower model - live this set both in the way it performs and it’s appearance! We bought the pedestals to give them height so we don’t need to bend over to get the laundry in & out

Trust me. I bought this washer because the blue color in the drum attracted. I could have bought other washers if I had known it does not have fancy glow as seen in picture. Anyways overall I am happy because I got it on sale and did not pay full price.

Washer works great and installation by Best Buy was a breeze. I purchased with the stackable dryer and Best Buy had them installed and stacked in less than an hour.

Easy to use. Large tub,multiple cycles,and alarms you when completed. Like the small door that can be used within a cycle.

Great washer, new to front loader but love the new door add while washing feature, definitely recommend

I love my machine and everything about it just hap

Fast wash with clean. Add wash function is fantastic. Once a threetimes I use this function. Simple but powerful it is.

What a beautiful laundry pair. Got on a great deal around Christmas time. Love the look Style and it is so modern. Replaced old top-loaders and what a difference. They work great clean well dry well. Couldn't ask for anything else. Hope they last.

Washer is great, we looked at all brands and decided on this Samsung for the features and style, highly recommended.

I love this washer, got it to match my dryer. Its super fancy.

I love my washer and dryer set. I got a steal on Black Friday. I had a Samsung red set years ago. This new update is 100 times better. I like the smart feature, and the steam feature.