Customer Ratings & Reviews

We’ve had our Samsung 65‑inch Crystal UHD 4K Smart Tizen TV for about two and a half years now, and it continues to perform beautifully. The picture quality is outstanding — bright, sharp, and incredibly detailed. Even after years of daily use, the colors still look vibrant and the 4K resolution makes movies, sports, and shows feel crisp and immersive. The Smart Tizen interface has been one of our favorite parts. It’s fast, easy to navigate, and makes switching between apps like Netflix, YouTube, and Prime Video completely seamless. The TV responds quickly, and the layout is simple enough that anyone in the house can use it without confusion. The sound quality is solid for a slim TV, and while we sometimes pair it with a soundbar, it definitely holds its own. The design is sleek with thin bezels, giving it a clean, modern look that fits nicely in the living room. What really stands out is how reliable it’s been. After 2½ years, it still runs smoothly with no issues, and the picture hasn’t faded at all. It feels like a TV that was built to last. And to top it all off, we got it at a bargain — a really great deal for the quality and performance it delivers. That just made the whole purchase even more satisfying. Overall, the Samsung Crystal UHD 4K Smart Tizen has been a great investment — excellent picture, easy‑to‑use smart features, long‑term reliability, and incredible value for the price.

If you're thinking about upgrading your living room or bedroom, this Samsung DU7200 Series is the move. Right out of the box, the setup was super easy — Samsung made everything smooth and fast. The picture quality? Crazy good. The 4K Crystal UHD is super sharp, colors pop without looking fake, and the blacks are way deeper than I expected for a TV in this price range. It honestly made my old TV look ancient. Streaming apps like Netflix, YouTube, and Disney+ load up fast thanks to the Tizen OS — very simple, no lagging, no frustration. The design is sleek and modern too — it’s thin, lightweight, and looks expensive when it's mounted. Remote control is straightforward and even has quick access buttons for popular apps. If you’re a gamer or a sports fan, you’ll love it too. The motion rate and refresh are smooth enough for gaming sessions and watching the playoffs without blurring. For a 65-inch 2024 model at this price point, it’s a no-brainer. Samsung did their thing again. Highly recommend!

I did some research before deciding on this TV. I went into the store and Donna made my purchase quick & easy. I mentioned that I do not see or hear as well as I used to, so I am getting this TV because it's the biggest one I can fit where I'm putting it. She said she had a soundbar on sale, and I bought that and a new surge protector, too! They also offered free delivery for the TV. Perfect! This new system went together seamlessly and is very intuitive to use. The soundbar connected to the TV and Subwoofer via bluetooth, and I no longer need my firestick to access my existing services. The picture is awesome, vibrant with depth, and when something BANGS on a program, I can FEEL it hit me, lol. This technology is amazing! I am very happy!

The TV has been working great. The picture is sharp. I did have to learn how to navigate through everything. I love everything about the TV, with the exception that it does not come with a voice remote. The remote is small, hard to turn the volume up and down, and understand what the buttons do. I had it installed on the wall. The installers were very professional and had no issues.

We bought this after our old tv got cracked in our move. Due to the excellent price we purchased it immediately and didn’t want to wait until Black Friday. I’m so glad we did! The picture is beautiful, vibrant, and boots up the second you hit the power button at full color and clarity. I never noticed much of a difference on tv picture and resolution but the picture on this is really beautiful and clear, pleasing to watch. The sound is also wonderful, we wound up moving our soundbar into the other room with the other tv because the sound quality on this is fantastic. If you’re hesitating, please don’t! Do yourself a favor.

Nice size. Fits comfortably over mantel and fireplace. Very nice picture color. Sound could be louder other than that I’m pleased.

this is the first New TV I've purchased in way over 15 years and the biggest and I'm so happy I did it! its a great TV, the picture is excellent and the price was good for this brand & size. also being the only smart TV I've purchased, it was pretty easy to figure out. I have it mounted over my fireplace where it looks great, fits perfectly and can be seen from the kitchen as well

Great picture for the price. Clear colors and sharp. Easily fit on my existing tv mount. I replaced a 55inch Samsung TV with this 65inch model. It is extremely light weight so I was actually able to install with no help. I have a pretty long wingspan so that helps. I highly recommend this TV.

i used to own a 75" Samsung for my bedroom, everyone said i was just crazy; I thought it was just right. however it broke during a cross-state move so I opted to go for the 65" instead. FOR SOME REASON I'M IN LOVE WITH THIS TV AND CAN NOW SAY ITS JUST PERFECT!! great picture quality, constantly connected on WIFI and never not once have I lost connection. The bigger one for some reason i had to reconnect to the WIFI at least once a week. it became my new normal so I was just used on doing it. a month later I bought the samsung sound bar and now play all my views under the QSound intergrating both TV and surround sound for a better sound. its just Amazing . AA++ totally recommend it.

This Samsung 65” Class DU7200 Series Crystal UHD 4K Smart Tizen TV has exceeded all my expectations. The picture quality is stunning with vibrant colors and sharp details, thanks to its Crystal UHD resolution. The Tizen operating system is intuitive and offers a seamless experience with a wide range of apps. The smart features are impressive, making streaming a breeze. The slim design and sleek finish add a touch of elegance to my living room. Setup was quick and easy, and the remote control is user-friendly. Overall, this TV is a fantastic addition to my home entertainment system!

Taking advantage of BestBuy’s Black Friday deal we bought a set of this 65” Samsung smart TV and Soundbar and a wall mounting bracket. We set them up by ourselves. The TV has many useful functions which can be easily controlled by a small simple remote. Image is quite sharp with beautiful colors despite such a large screen size. We enjoy watching cable channels and many streaming channels, e.g., Amazon Fire, YouTube, NetFlix, Amazon Prime, etc. It’s amazing such a set of wonderful TV and Soundbar can be purchased for less than $500!

Love the size and how thin it is! Quality is great. Just wish the remote had voice activation. The sound also seems a bit low even when I put the volume up to like 70. No real bass

Ifs the perfect size for my living room, great bright images! Incredibly easy set up! I downloaded the Smart Things app for ease of mind! You can control the TV on your phone. And even turn on and off the TV while you’re not home.

I bought this tv for my mother’s birthday, she didn’t really like big tvs and said shes fine with her small tv. I was pretty upset hoping she would love the gift that i gave her with my hard earned money, so i decided to keep it for myself in my small room and it works perfect. I can watch tv from my bed, play games from my bed and the tv would still look perfect. I got a 65” and maybe it was too big for my mom but for me its just perfect. The sound quality is alright since it comes from the back i believe but the picture quality and brightness is great. Everything i watch on netflix or hbo is all pretty much HD for me.

So far so good. It's crazy that I had the same model of TV, but a 55" (not 65") that I paid $800 for 5 years ago; now I get the same model 10" bigger for half price. Great picture, lots of options. I was a little disappointed that my last Samsung only lasted 5 years - but it was my main TV and got LOTS of use. I wish there was an easy way to replace the LED back-lighting in these TVs, as that's what seems to go most often. I love my Samsung TVs but again just a little frustrated by their lack of a significant lifespan.

I love my new Samsung TV. I can pair my S22 ultra to it. Thank you bestbuy! I also bought the subscription for bestbuy and I get free warranty on all my purchases. Bestbuy is the only place I any electronics. The staff is bery helpful and knowledgeable in all their equipment. Everytime I walk into bestbuy I walk out a happy man. All my kids love going there with me also. Thank you Bestbuy for your superior equipment, electronics and help. I will never shop anywhere else but Bestbuy for all my electronics & equipment!

bought for a cabin theater room which we also AirBNB we wanted not an expensive one since we will not always be the ones using it. set up is easy, I am not a fan of the remote which is why I gave it -1 star. sound is good, picture is good. I added lights behind the TV and its perfect for my needs.

I love this tv! It has great picture and is very light. I have an LG in another room and I’m thinking of selling it and getting another Samsung like this one.

I was not looking to purchase a TV on the day I did, certainly not one this size! however the picture quality lured me in as well as the price of this beauty! Excellent picture quality, sound is fantastic and the value was spot on! Ohh and customer service was spectacular, super helpful and friendly. I would recommend this unit for sure! *** I will be mounting to the wall.

Very nice picture. Fairly user friendly. Great peice