Customer Ratings & Reviews
See more imagesSamsung - HW-B550D 3.1 Channel B-Series Soundbar with Wireless Subwoofer - Black
- Model:
- HW-B550D
- SKU:
- 6577561
Highly rated by customers for:
Customer reviews
Top Mentions
- Rated 5 out of 5 stars
Samsung 3:1 soundbar with sub.
BryanB Posted
This soundbar was super affordable and has excellent sound quality. Super easy to setup with HDMI. Subwoofer connects automatically. From watching movies to playing video games or listening to music, this sound bar has got it covered. Clear sounds and great bass. Feels like the theater at home.
I would recommend this to a friend - Rated 5 out of 5 stars
Great device for a great price
Joce Posted
Love this soundbar. It's my first one ever so I don't have much experience with them but the sound quality is great. There's so many different settings to customize how you like it too. I personally love that you can turn "voice audio" on. Which makes it so much easier to hear dialogue over background noise!
I would recommend this to a friend - Rated 5 out of 5 stars
Sound Bar Good Value
JeraldW Posted
The sound bar works well and was easy to set up. Also looks great and fits under the TV.
I would recommend this to a friend - Rated 5 out of 5 stars
Home sound system
AndresG Posted
Awesome sound quality at an affordable price. Have had for about a year and it still sounds good
I would recommend this to a friend - Rated 5 out of 5 stars
Great value
Rholsinger413 Posted
Paired easy with phone, multiplensettings and great loud sound.
I would recommend this to a friend - Rated 5 out of 5 stars
Sound Bar
ChristineA Posted
Love the sound quality meets all of our needs The subwoofer was surprise
I would recommend this to a friend - Rated 5 out of 5 stars
Better imposible!
LeomeryS Posted
It makes us appreciate what we have missed. We can feel that we are in the woods or at the beach when we watch movies. Better I believe it’s imposible. Great price value! Thanks to the associate that guided us in this purchase.
I would recommend this to a friend - Rated 5 out of 5 stars
Good quality
NotYourBusiness Posted
These are some of the best speakers I have owned. I have them wired to my tv but wirelessly connected to my gaming pc and phone. Its perfect.
I would recommend this to a friend - Rated 5 out of 5 stars
Great addition to our family room tv
AaliyahS Posted
Would not be the same experience without it. Using it even with low volume its perfect.
I would recommend this to a friend - Rated 5 out of 5 stars
Not just a good buy, the best buy.
CynthiaH Posted
"The sound is very crisp and clear. It's sleek and aesthetical." - My boyfriend, who I got it for. <3
I would recommend this to a friend - Rated 5 out of 5 stars
Sound bar
KariA Posted
Love my sound bar!! Exactly what I wanted. The sound is crisp and gets very loud
I would recommend this to a friend - Rated 5 out of 5 stars
Sound bar
IldaG Posted
First time I have a sound bar and it is an incredible experience
I would recommend this to a friend - Rated 5 out of 5 stars
Best Buy truly lives up to its names
EdwardC Posted
The Best Buy Outlet store in Pineville, NC has great people and great prices on open box items. I’ve never been disappointed on any purchases I’ve made which include 4 TV’s and 3 Soundbars. Very friendly and competent staff and you cannot be their “MyPlan” warranty.
I would recommend this to a friend - Rated 5 out of 5 stars
Perfect sound and quality
THABOSS Posted
Sound is wonderful!!!! Great buy from BEST BUY!!!!
I would recommend this to a friend - Rated 3 out of 5 stars
Good for a small Bedroom
Nisha Posted
It sounds great but after 6 weeks the subwoofer keeps going in and out. My advice, pay a little more for the larger one, 5.1
No, I would not recommend this to a friendBrand response from Samsung
Posted
Nisha,
We appreciate you taking the time to review Samsung's HW-B550D Soundbar.
Please try manually re-connecting the sub to the soundbar.
Before performing the manual connection procedure, check whether the power cables for the Soundbar and subwoofer are connected properly and make sure that the Soundbar is turned off.
Press and hold ID SET on the rear of the subwoofer for at least 5 seconds. The red indicator on the rear of the subwoofer turns off and the blue indicator blinks. Press and hold the Up button on the remote control for at least 5 seconds. The ID SET message appears on the display of the Soundbar for a moment, and then it disappears. The Soundbar will automatically power on when ID SET is complete. The LINK LED indicator stops blinking and glows a solid blue when a connection is established
Updating the firmware on your soundbar gives you all the benefits of the latest improvements. When an update is available, you can update the Soundbar by connecting the USB drive that contains the update firmware to the SERVICE port of the Soundbar.
1.Go to the Samsung Electronics website (www.samsung.com) → click on the “Support” option in the upper right corner.
2.Click on “Manuals & Software” from the pop-up list > TVs & Home Theater > Home Theater > Select your model
2. Download the firmware file (USB type).
3. Unzip the file to create a folder with the file name.
4. Store the created folder in a USB and then connect it to the Soundbar.
5. A sequence of “UPDATE” > “BYE” > “ON” will appear on the display 3 times. This will take around 6 minutes.
- During update, do not turn it off or remove the USB.
- If “UPDATE” does not appear on the display window, remove the power cord from the Soundbar and then reconnect it.
- When the latest Version is installed, no update is performed.
- Depending on the USB type, update may not be supported.
6. After the 3 cycles are complete, the Soundbar will restart and last source used will appear on the display for about 20 seconds and then it will go off (“UPDATE” > “BYE” > “ON”) 3 times “D.IN” > off
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Rated 1 out of 5 stars
Price check elsewhere before buying here
JasonH Posted
This same cord is 17.95 on Amazon I payed $70 through best buy what a rip off I would give you no stars if I could. I was going to return but unfortunately I exceeded the 14 day return window.
No, I would not recommend this to a friendBrand response from Samsung
Posted
Hi JasonH,
Please know you are leaving a review and a 1-star rating for the HW-B550D, but we are sorry to hear of your Best Buy experience, nonetheless. You may want to consider providing feedback directly to the Best Buy store where you made your purchase.
Should you have questions on the HW-B550D itself, Samsung is here for you. You can reach us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Rated 1 out of 5 stars
Bad Open Box Device
Bill Posted
I purchased an open box sound bar. So I will assume that the issues I have with the sound going in and out is was the reason it was open box. I should have returned but I didn’t. That’s my fault.
No, I would not recommend this to a friendBrand response from Samsung
Posted
Hello Bill,
Thank you for taking a few moments to review the Samsung HW-B550D Soundbar.
There are a few steps you can take to troubleshoot your Soundbar.
First, try doing a soft reset, unplug the soundbar from the outlet for roughly 30 seconds and then plug it back in.
If this still does not correct your issue, then do a hard reset. With the Soundbar on, press the + & - Volume buttons on the body of the soundbar at the same time for at least 5 seconds. INIT OK” appears on the display and then the Soundbar is reset.
Updating the firmware on your soundbar gives you all the benefits of the latest improvements. When an update is available, you can update the Soundbar by connecting the USB drive that contains the update firmware to the SERVICE port of the Soundbar.
You can download the firmware directly from Samsung’s website by clicking “Support” in the top right corner. Then go to “Manuals & Software” > “TVs & Home Audio” > “Home Audio” > “Sound Bars”. From there, you can select the HW-B550D under Standard Series.
Download the update and install it via USB thumb stick to your soundbar. If you need additional help, there are how-to instructions on this page. Please know that Samsung Customer Service is here to assist as well.
Alternatively, you can download SmartThings on your iOS or Android device. This will allow you to update your Soundbar automatically or manually right from your phone or tablet.
Please verify that you are running the latest firmware on your TV. You can check to see what software version your TV is using and if there is an available update through the settings on your TV. Go to: Menu > Settings > Support > Software Update.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST (Ask for Soundbars), 7 days a week. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
- Rated 5 out of 5 stars
But now and have your kids thank you later!
For the price-point this product is perfect! It's super easy to set-up, especially the wireless connection between the bar and the Subwoofer, which linked with great ease. The difference it's made to the experience off my Samsung TV is night and day, with my kids loving the depth of sound, especially when the subwoofer kicks in for the T-Rex in Jurassic Park! LOL Purchase this product with confidence
I would recommend this to a friend - Rated 5 out of 5 stars
Quite surprised & Im a former hi-end audio builder
SugeWhite Posted
I worked as a surface mount technician, and I used to build high-end audio amps, that went into the tens of thousands of dollars for McCormack home audio back in the day, so I am quite acoustically tuned. This little sound bar didn't function well at my last place, I think because the TV well in the wall was too deep, but fast forward to our new house, with half the shelf depth, and this thing cranks out some seriously clear sound, especially when paired with a robust fiber optic cable. After having this a couple years, I literally just now connected to subwoofer. I had no idea it was wireless and I like a clean wire free looking entertainment center. Well that little subwoofer cranks out some serious sound! Very cost-effective, and has worked flawlessly while exuding Rich tones all across the frequency spectrum!
I would recommend this to a friend - Rated 5 out of 5 stars
Great sound bar and subwoofer
DaveK Posted
Very easy set up, and straight forward directions. I have a Samsung Crystal UHD that I hooked it up to, and it even directed me to plug the HDMI cable into import 3. I think this sound bar and subwoofer combo is a great addition to any home setup.
I would recommend this to a friendThis review is from Samsung - HW-B550D 3.1 Channel B-Series Soundbar with Wireless Subwoofer - Black