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Refurbished

Samsung - Refurbished Excellent - Galaxy A10e 32GB (Unlocked) - Black

Model: REF-A102U
SKU: 6595061

Customers are saying

Customers admire the overall performance of this device, with many users noting that it functions effectively and arrives in good condition. However, some users have expressed concerns regarding the device's processing speed and the longevity of the battery. Additionally, a few customers reported dissatisfaction with the clarity of the camera's image quality.

Generated by AI based on customer reviews.

Features

  • Network Compatibility

    Compatible with all major U.S. carriers, such as Verizon, AT&T, Sprint, and T-Mobile. Also works with prepaid carriers, including but not limited to: Cricket Wireless, Boost Mobile, Metro by T-Mobile, Simple Mobile, Total Wireless, Tracfone, Net10, Mint, Ultra, and H2O.

  • Display

    5.83 inches PLS TFT capacitive touchscreen, Resolution: 720 x 1560 pixels

  • Memory

    32GB 2GB RAM - microSD, up to 512 GB

  • Operating system

    Android 9.0 (Pie) - Chipset: Exynos 7884 - CPU: Octa-core (2x1.6 GHz Cortex-A73 & 6x1.35 GHz Cortex-A53) - GPU: Mali-G71 MP2

  • Dimensions

    5.80 x 2.74 x 0.33 in, Weight: 4.97 oz

Specifications

  • Screen Size
    5.83 inches
    Rear-Facing Camera
    8 megapixels
    Carrier Compatibility
    AT&T, Verizon, T-Mobile, Boost Mobile, Consumer Cellular, Cricket, H2O Wireless, Metro by T-Mobile, Mint Mobile, Net10, Ting Mobile, Total by Verizon, Tracfone, Ultra Mobile, US Cellular, Visible
    Built-in Storage
    512 gigabytes
    Processor Model
    Octa-core (2x1.6 GHz Cortex-A73 & 6x1.35 GHz Cortex-A53)
    Phone Memory (RAM)
    2 gigabytes

Reviews

Customers are sayingCustomers admire the overall performance of this device, with many users noting that it functions effectively and arrives in good condition. However, some users have expressed concerns regarding the device's processing speed and the longevity of the battery. Additionally, a few customers reported dissatisfaction with the clarity of the camera's image quality.
This summary was generated by AI based on customer reviews.
  • Overall Performance (28)
  • Condition (3)
  • Speed (8)
  • Battery Life (4)
  • Camera Quality (3)

Customer Images

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.

  • Rated 1 out of 5 stars

    The worse purchase

    the phone was working OK until 7 months later when it was disconnected I called my phone carrier and they told me that the phone is being reported as a stolen phone so, my first thing to do was went to BEST BUY store where I bought it and they were very rude just tolling me that there’s nothing they can do about it and give me a copy of my purchase receipt, and that I need to contact the company Verizon because they are the ones who blocked it and have it reported as a stolen device so, I went to Verizon store in Ventura and they said to me … no we don’t have nothing to do about it I give them the IMER number from the phone and they couldn’t find anything else actually they said is not in their system so, go back with BEST BUY they have to told you how do they get the phone and BLA, BLA, BLA THEY BOTH COMPANIES JUST PASSING THE BALL FROM 1 to ANOTHER ONE SO, I can’t activate my phone SO, I REALLY DONT RECOMMEND TO BUY A USE PHONE AT BEST BUY ITS THE WORSE THING

    Posted by MARIA

  • Rated 1 out of 5 stars

    AVOID SF BEST BUY AT ALL COST WAS REFUSED REFUND

    Completely misrepresented tried returning was attacked by security guards and treated like trash management did NOT intervene in fact made situation worse. Call and formally filed a complaint. NEVER HEARD BACK. Had to buy another phone and will urge anybody I know not to support such lack of customer service and profiling.

    Posted by Disgusting

  • Rated 1 out of 5 stars

    Looked great but broken inside.

    The phone looked brand new and it worked alright for about a week then it really started to slow down and would freeze and shut down unexpectedly even though there was plenty of storage left then about 2 to 3 weeks the phone would say it was charging but wouldnt show a percentage and wouldnt turn on it hasnt worked since

    Posted by WylieG

  • Rated 3 out of 5 stars

    Ok budget phone

    This is an ok budget smart phone that does what it needs to, but bare in mind that you get what you pay for. I got it pre-owned in excellent condition for about $90 to use as a cheap temporary phone while my original phone was getting fixed. I would suggest this phone only if you just need something cheap to use temporarily or if you don't use a lot of resource intensive apps. That said, if you just can't afford anything over $100 and need a phone, there's worse choices than this one. I gave it 3 stars Good: .it adequately performs all the basic features you'd expect from an android smart phone. .has an actual phsyical sim card slot instead of e-sim nonsense. .also has a headphone jack. Bad: .2GB RAM is awful. These days, you need 4GB absolute bare minimum. Can handle running one resource intensive app. Starts to hiccup a bit at two resource intensive apps, but is still usable. Really becomes a pain if you're trying to run any more than that at a time. .battery life could be better and drains fast if you use resource intensive apps. .only 32GB internal storage Other notes: .I don't really care about high-tech display and camera quality, as both in this phone seem fine to me, but if you're looking for something fancy, this probably isn't it. .it doesn't have nfc chip or finger print capabilities if that matters to you .like most modern phones, you can't easily open up the back to change the battery, but that should be expected I suppose. .its cell and mobile data signal is occasionally a tiny bit spotty, but not enough to really negatively effect usability for typical usage. .i wished it was a bit bigger. the keyboard was annoying to type with sometimes, but this may not be an issue for you if your hands are smaller. That said, I didn't bother to get a case for it since I was only using it temporarily, so it might feel less tiny with a chunky case.

    Posted by anon

  • Rated 4 out of 5 stars

    Used Galaxy A10e is solid.

    I needed a temporary phone and this did the job. Great recommendation from the staff. It isn't exactly powerful or anything but I could do all my daily needs without an issue and it was in good condition despite being pre-owned.

    Posted by JeanmarcT

About refurbished
Refurbished products are previously owned items that are inspected, graded by condition, and resold at lower prices.
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Warranty included
All refurbished products include a warranty. Warranty length varies by condition. Returns follow Best Buy policies.

Questions & Answers

  • Can the phone's storage be expanded?

    The storage of the phone can be expanded up to 512GB with a microSD card.

    This question and answer was generated by AI based on customer and product data.
  • What is the weight and dimensions of the phone?

    The Samsung Galaxy A10e weighs 4.97 ounces.

    This question and answer was generated by AI based on customer and product data.
  • What is the maximum storage capacity of the phone?

    The maximum storage capacity of the phone is 512 gigabytes.

    This question and answer was generated by AI based on customer and product data.
  • Are there any sensors on the phone?

    The Samsung Galaxy A10e has an accelerometer sensor.

    This question and answer was generated by AI based on customer and product data.
  • What is the screen size of the phone?

    The Samsung Galaxy A10e has a 5.83-inch screen.

    This question and answer was generated by AI based on customer and product data.
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