
Rating 4.2 out of 5 stars with 161 reviews
4.2- Cleaning Performance (48)
- Object Detection (26)
- Ease of use (13)
- Navigation (10)
- Suction Power (4)
- Mapping (14)
- Noise Level (12)
- Battery Life (10)
- App (8)
- Wi-Fi Connectivity (3)
Customer Images
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- Rated 5 out of 5 stars
MUST BUY
Let me start by saying this , haha, I was totally skeptical that this would work as I wanted it to due to the fact I had a dog that sheds soooooo much and when i broom it’s impossible to get every Hair. BUT this met my expectations and more! I love to walk barefoot most of the time and let me tell you how impressed I was when I got up once it was done cleaning to feel my floor so clean ! 10/10 would recommend to anyone with high traffic in their home or fur babies. Oh and my first run of “baby zhark” was amazing. My dust bin had so much hair and debris in it. It was astonishing. Worth EVERY penny, thank you !
Posted by Jackie
- Rated 4 out of 5 stars
Tonya’s helper
I have a small condo and “Dusti” is perfect. Cleans better than I expected.Mapping is taking a bit longer than I want but I can wait.
Posted by Tonya
- Rated 5 out of 5 stars
Great way to keep your floors clean!
This is my first robot vacuum and I was quite excited to use one for the first time! The unboxing and setup process of this vacuum was very straightforward and easy. There were a few different steps required for the initial setup which included ensuring cords and small obstacles were off floors, choosing a location for and plugging in the charging dock, attaching the side brushes to the robot, and connecting it to WiFi with the app. There seemed to be a glitch when I first attempted to connect the robot to WiFi using the app. The app didn’t seem to be detecting it even though my phone was connected to the robot’s WiFi network. I did completely close out the Shark app though and then the second time it worked without issues. Once the vacuum connected to WiFi and charged up, it was necessary to run a scan of my home where the robot went around and mapped out every room in my house. It did a pretty good job and then once it was done, I was able to customize the rooms and fine tune the mapping as needed. It took some time to tweak and fine tune the map, but now it looks great and works really well. I also noticed that during the initial mapping process, the robot did a great job of detecting and avoiding the stairs to my basement. It seems that Shark has done a great job at fine tuning the programming of this device. It did a great job at going around objects in the way and getting in and under just about every place possible. It was great to see this vacuum go under furniture that is rarely vacuumed as those locations are not easy to get under and clean. It fit under tight spaces well and I am quite impressed with the job it has done in our house. It also did well going over carpets and over the thresholds at the entrances of rooms in my house. Nothing seemed to phase it as far as going over surfaces, and it also vacuumed the floor well! When it finishes vacuuming, you do need to empty out the dust bin. Also, every month you are supposed to wash and clean out the filter that the vacuum uses. Shark did include a second filter which is nice, so if you are waiting for the other to dry out, you can go ahead and use the second one that was provided. The Shark app also seems to be really well-made and polished, and it worked great throughout my usage. You can schedule the vacuum to run automatically up to one time per day, and you can set it to run only on certain days and set it to run at a different time depending on the day. If you want the vacuum to run in a certain room at a certain time manually, you can go into the app and tell it to go that room or multiple specific rooms. You can also manually set it to clean the whole house or tell it to return to the dock while it is cleaning. It also has a zones feature where you can put certain places on the map for the robot to avoid and also set locations that get the most traffic and are the highest priority. I am very happy with all the features of the robot and the quality of the app! I have attached some screenshots from the app so you can see what different parts look like. There were a few issues I did encounter with this device. Every time it docked, I would get an error message that the “fluid reservoir is empty” and to “please refill the tank”. I also noticed that when my vacuum had recharged, it was indicating that it was charged to 95%, not 100%. These were some strange issues. With the water reservoir notice, this device does NOT have a water reservoir, so I knew that must be a bug, and I wasn’t entirely sure about the battery level part. I reached out to Shark regarding this and did confirm that the water reservoir notice is a bug in the software on the robot and they will be releasing a firmware update to the robot in the future to resolve this issue. The battery level indicator issue is also a bug that they will fix in a future update. With that response from Shark, I am not too worried about these issues as they should be resolved in the near future. Overall, I’m very happy with this vacuum! It makes cleaning the house very easy and has a lot of great features and customizations! I would definitely recommend this to those looking to keep their house clean and get a robot vacuum!
Posted by Liam
- Rated 5 out of 5 stars
An Impressive, Smart Robot Vacuum
I've had a few robot vacuums over the past few years. But this is the first I've owned that was able to map my home, and what a difference that makes! This is the most accurate robot vacuum I've ever used. By accurate, I mean it has no issues getting stuck, or not finding its way back to its charging station. It navigates easily through our bedroom, walk-in closet, kitchen dining room and living with ease. It's even able to traverse over a sort of hump/divider in our house where the wood flooring transitions to tile. I haven't had any issues with hair getting stuck either, unlike previous robots I've had. It's combination of a brush/robber roller is an interesting way to prevent this from being an issue that works very well. Setup was equally good. It's easy to just open the app and add your robot. The app walks you through the process of adding the robot, getting it started with its "explore" run, and maintaining a schedule. I also like the ability to rename and label your rooms in the map that the robot creates. I also have it linked to Google Assistant so I can start the cleaning by voice or get its status. You can also designate zones or rooms that the robot shouldn't clean. For instance, I have an air purifier in one of our rooms, and I don't want the robot to vacuum next to it and accidentally pull its power cord. I drew a little box around that area and marked it as one not to vacuum. Pretty clever. Overall, this vacuum does an excellent job of cleaning every room and making it back to the dock with ease. The only problem I've had with the robot is it sometimes has problems vacuuming over the rug in my living room. It's kind of a shag rug, so think it's just sucking up some of the parts of the rug and getting caught. Pros: Excellent home navigation, great cleaning, easy-to-use Cons: It's a bit loud on hard woods, gotten stuck a couple of times on my shag-type rug
Posted by dustinw
- Rated 5 out of 5 stars
Great addition
Performs really well, mapping took two trips to get it where it’s gathered all its info. I have to say I am pleased with this vacuum especially it’s price and functions
Posted by Mikeg