Customer Ratings & Reviews
See more imagesSony - WF-C710N Truly Wireless Noise Cancelling Earbuds - Glass Blue
- Model:
- WFC710N/L
- SKU:
- 6620464
Highly rated by customers for:
Customer reviews
Top Mentions
- Rated 5 out of 5 stars
Comfrtable fit, good sound, and stays charged
Angie Posted
I got these after I accidentally washed my samsung buds. I was looking for something similar to the buds i owned, and these were almost exactly the same. Theres two noise cancelling modes, they're both great but noise cancelling isn't my biggest thing so I can't give too much detail on this. I know with the app there are settings to control this, but I haven't touched them too much. I was worried the battery life wasn't going to be as long as my old pair, but they're on par, lasting me several weeks before actually needing to be charged. I use my earbuds very heavily and daily, and I only need to charge these between once every 3 weeks to a month. The sound quality is amazing! I want to say it is a little better than the galaxy buds I had. With my old pair I feel like I had to turn them up very high to hear everything (which honestly could've just been me or the fact that my old pair were very old and took a beating from my usage), but with these I don't have to turn it up that high at all, it's very clear. My ears are thankful. Comfort wise, they do slip a little sometimes, but I haven't changed any of the tips. Other than that theyre very comfortable, even when laying down. They're also very pretty, the clear blue is so nice. The case is slim and small enough to fit in my pocket easily. Again, with my old buds they fell out very easily, but the case with these has a pretty strong magnet that keeps it closed, so no more lost earbuds for me! I really love them!
I would recommend this to a friendBrand response from SonyListens
Posted
Thank you for the awesome feedback, Angie!
We are so glad you are loving them. We love hearing that the battery life is keeping up with your heavy daily use, and that the clear blue look and strong case magnets are hitting the mark for you. Knowing that your ears are thankful for the clear sound is the absolute best.
We also appreciate the note about them slipping a little. We definitely recommend swapping out the ear tips for one of the other sizes in the box when you get a chance, since finding that perfect fit usually fixes that right up.
Thank you for switching to Sony!
Best regards,
Gus, Sony Social Media Team
- Rated 5 out of 5 stars
Great earbuds for Teams calls (All day long...)
RobertS Posted
These Sony WF-710 earbuds were an upgrade from my Sony WF-700s. The WF-700s had great sound and fit, but they had one fatal flaw: a big physical button that I would accidentally press every time I adjusted the earbud during a Teams call — instantly hanging up on everyone. Imagine it's 1400 (2 PM) and you haven't had lunch because you've been in meetings all morning and you get that little itch in your ear. You try to ignore, but it's there and it's not leaving. You carefully grab your earbud for a little twistaroo to mitigate that freaking itch and.....BOOM!!!! You just hung up on everyone. It happened so often that my coworkers and clients started calling it "ROBERTing" yourself. If I disappeared and reappeared on a call, they'd ask, "Did you ROBERT yourself again?" I endeavored to persevere and I'm happy to report the WF-710s do not have a ROBERT button — and that alone makes them a huge win for me. What I like (in order of importance for my use): No ROBERT button — Thank you, Sony. This design change is a massive improvement. Comfort — With the right ear tip size, these are extremely comfortable. They're lightweight, cause no ear hotspots, and I often forget they're even in. I spend most of my day in Microsoft Teams meetings (5.5–6+ hours), and I usually use just one earbud at a time to stretch battery life. Even with noise cancellation on and being connected all day, a single earbud easily lasts through my heaviest meeting days. Sound quality — Very good for my needs. I mostly use them for Teams calls and talk-centric YouTube videos, but they also handle music well across my genres (Johnny Cash to AC/DC, classical, electronic, etc.). No complaints for work-focused use. Pairing — Super fast and reliable on my Windows 11 laptop. They paired in under 30 seconds even with my old WF-700s still paired (but not connected). No issues at all. A few minor negatives: The left earbud occasionally switches from Noise Cancellation to Transparency mode on its own after a meeting ends (sounds like light wind). It only happens when the earbud stays in after a call, never during one. Cycling through the modes fixes it. The right earbud doesn't do this. It's annoying but not a dealbreaker. On very rare occasions (about 1 in 30 calls), the other person says they can't hear me well when using just one earbud. Simply inserting the second earbud fixes it immediately. Battery level voice announcement is missing on Windows (I had this on the WF-700s). Now I have to check Bluetooth settings instead. This seems to be a Windows limitation rather than a Sony issue. Overall, these are a solid upgrade for heavy Teams users on Windows. The removal of that cursed button alone makes them worth it for me. I definitely recommend these earbuds. I've had my WF-700's for about 3 years and I actually bought these because I thought they were bravo delta. Turns out Windows 11 was just being Windows 11 and after pairing on my personal laptop and then re-pairing to my work laptop, they worked. By then I already purchased the 710s and decided to keep them. BECAUSE THEY DON'T HAVE A ROBERT BUTTON!!!!!! :-) My name is Robert the Texan and I approve these earbuds.
I would recommend this to a friendThis review is from Sony - WF-C710N Truly Wireless Noise Cancelling Earbuds - Black
Brand response from SonyListens
Posted
Hi RobertS,
We are thrilled to hear that the WF-C710N is a huge win for you. We are glad you’re enjoying the comfort, sound quality, and battery life during your long meeting days.
Regarding the left earbud switching modes, we recommend checking the Sony | Headphones Connect app to see if "Adaptive Sound Control" is enabled, as this feature automatically changes settings based on your environment.
We appreciate the detailed feedback and the recommendation. Thanks for choosing Sony.
Best regards,
Eliab
- Rated 5 out of 5 stars
Great earbuds at a great price.
AdrianE Posted
Great wireless earbuds at a proce that wont break the bank. Connecting them was easy, they have great sound, they have a very comfortable fit and come in awesome colors. For the price its definitely a 5/5.
I would recommend this to a friendBrand response from SonyListens
Posted
Hi AdrianE,
It is truly wonderful to know that your new earbuds are hitting all the right notes for you, from the vibrant color options to the seamless setup process. We strive to deliver that premium Sony sound and a comfortable fit in a package that offers incredible value, so we're thrilled they earned a 5/5 in your book!
It sounds like they are the perfect companion for your daily listening.
Thank you for trusting Sony to bring more color and music to your life.
Regards,
Dominick
- Rated 4 out of 5 stars
Great sound quality
Marcus Posted
Sound Quality is excellent for the price, touch controls work well enough, though the auto pause gets a little frustrating if you pull out your earbud and continue to hold it in your hand during a conversation or something. Most others are like that too, though. Case feels of medium quality, headphones stay in, comfortable enough. I wear them 8+hrs a day, most days.
I would recommend this to a friendBrand response from SonyListens
Posted
Hi Marcus,
It is fantastic to know that you have found the acoustic performance of the WF-C710N truly outstanding given the investment!
We are pleased that the haptic commands function as intended. We appreciate your specific feedback regarding the automatic audio interruption feature; we designed this to be highly responsive to maintain seamless listening, and we recognize how this responsiveness can sometimes be overzealous. It is excellent to hear that the earpieces remain secure, provide adequate comfort, and are suitable for extended use—wearing them for over eight hours is a great endorsement of their fit!
Thank you for choosing Sony for your everyday audio needs!
Regards,
Dominick
- Rated 3 out of 5 stars
High expectations, Shot down
Pauly Posted
Realistically I would give this a 3.8 as the noise canceling is great and the design and comfort is not too bad but the sound quality is definitely a bitter disappointment as it can olny handle so much bass and hi hats until it start sounding like static. Probably better off getting a cheaper pair of earbuds that have way better sound quality than these
No, I would not recommend this to a friendBrand response from SonyListens
Posted
Hi Pauly,
Thanks so much for taking the time to share your feedback about the WF-C710N. We’re really glad to hear you’re enjoying the noise canceling and finding them comfortable to wear.
However, we're truly sorry to hear the sound quality hasn't lived up to your expectations.
Before you give up on them, we’d love for you to try this: download the Sony | Sound Connect app. Inside the app, look for the 'Equalizer' settings. Try switching between the different presets; sometimes a small tweak there can stop that distortion and make the bass sound much cleaner.
We hope this helps.
Thanks for considering Sony and for your feedback.
Warm regards,
Estefany
- Rated 5 out of 5 stars
Great earbuds for a decent price
Chikaras086 Posted
Got these on sale because I liked the transparent look. Fantastic, great sound quality, I love the options to be able to block out sound or temporarily "dim" music to hear what's around you without removing them, and the clear blue plastic reminds me of the 2000s. Only issue I've had is playing music from the game Umamusume, but only on Spotify, the other 99% of the time, no issues.
I would recommend this to a friendBrand response from SonyListens
Posted
Hi Chikaras086!
We are immensely pleased to hear that you’re loving the look and sound of your new WF-C710N. It’s great to know those quick switching sound modes are making your daily listening a bit easier.
Thanks for choosing Sony and sharing your feedback!
Best regards,
Estefany
- Rated 5 out of 5 stars
Perfect Work Earphones!
Edgar Posted
I picked up a pair of Sony earphones for work, and they’ve been an absolute game-changer for my daily routine. The sound quality is excellent — clear vocals, balanced bass, and no muddiness, even during long calls or when listening to music while I work. The noise isolation is surprisingly good for their size, which helps me stay focused in a noisy office environment. I use them constantly for video meetings, and the microphone picks up my voice clearly with no complaints from coworkers about background noise. They’re also extremely comfortable, even after wearing them for several hours. Lightweight, secure fit, and no ear fatigue. Battery life (if wireless) easily lasts my entire workday, and the quick charging is a huge bonus on busy mornings. Overall, these Sony earphones have made work smoother, quieter, and a lot more enjoyable. Reliable, great-sounding, and super comfortable — exactly what I needed.
I would recommend this to a friendThis review is from Sony - WF-C710N Truly Wireless Noise Cancelling Earbuds - Black
Brand response from SonyListens
Posted
Thank you for sharing your fantastic review, Edgar!
We are absolutely delighted to hear that your WF-C710N earbuds have been an "absolute game-changer" for your work routine! It's incredibly rewarding to know that they are meeting all your needs for both productivity and enjoyment.
We especially appreciate you noting the excellent sound quality with clear vocals and balanced bass, the effective noise isolation for focus, the all-day comfort, and the reliable battery life supported by quick charging.
Thank you again for choosing Sony to be a part of your daily routine!
Best regards, Gus, Sony Social Media Team
- Rated 5 out of 5 stars
Good earbuds
John Posted
Good sound quality for a reasonable price, the battery life is also pretty long, it also charges pretty fast
I would recommend this to a friendThis review is from Sony - WF-C710N Truly Wireless Noise Cancelling Earbuds - Black
Brand response from SonyListens
Posted
Thank you for the fantastic review, John!
We’re so glad to hear you’re enjoying the sound quality and long battery life of your WF-C710N. It’s great to know the quick charging is keeping up with your needs!
Thank you for choosing Sony!
Best regards,
Gus,
Sony Social Media Team
- Rated 4 out of 5 stars
Nice aesthetic
Leloup Posted
Nice appeal blue. This are great noise cancelling buds. Pair it with the SONY app to customize optimal sound to your liking. Great sound. My only complaint is; this easily slip off if used as an accessory while working out. Tried different size rubber piece, no use. Otherwise, these are great.
I would recommend this to a friendBrand response from SonyListens
Posted
Hi Leloup!
Thank you so much for taking the time to share your feedback! We are very glad to hear that you love the blue color, the great sound, and the powerful noise canceling on your WF-C710N earbuds.
We also really appreciate you letting us know about the fit during workouts. Since changing the tips didn't do the trick, we recommend inserting the earbuds and gently twisting them backward into your ear. This helps lock them into place against the outer part of your ear. Also, wiping away any moisture or oils from your ears right before your workout can give them a much better grip.
We value your input. Thanks for choosing Sony!
Warm regards,
Estefany
- Rated 5 out of 5 stars
Great Quality Earbuds
AricF Posted
Great sound. The have two nice noise cancellation settings that make it easy to tune in, or tune out. Size is good, it fits in my pocket or bag easily. Would buy these again.
I would recommend this to a friendThis review is from Sony - WF-C710N Truly Wireless Noise Cancelling Earbuds - Black
Brand response from SonyListens
Posted
Thank you for the fantastic review, AricF!
We’re so glad to hear you’re enjoying the sound and the versatile noise canceling settings on your WF-C710N! It’s great to know that the compact size makes them the perfect travel companion for your pocket or bag. Knowing you’d buy them again is the best compliment we could receive!
Thank you for choosing Sony!
Best regards,
Gus, Sony Social Media Team
- Rated 5 out of 5 stars
Good earbuds
Reyjrz Posted
The sound quality is good for both music and calls. They're also fairly comfortable for hours of use.
I would recommend this to a friendBrand response from SonyListens
Posted
Hi Reyjrz,
We are delighted to hear that your WF-C710N earbuds are providing such a balanced experience for both your favorite playlists and important calls! We understand that true versatility means performance has to be consistent whether you are immersed in music or staying connected throughout the day.
The good sound quality you are enjoying is backed by our Digital Sound Enhancement Engine (DSEE™), which restores the fine details in your music for a more authentic listening experience. For those long calls, our high-quality built-in microphone ensures your voice is captured clearly, while the Noise Canceling technology helps block out background distractions. We are also thrilled that the ergonomic surface design is keeping you comfortable for hours of use, as we specifically shaped these to match the ear cavity for a stable, fatigue-free fit.
Thank you for trusting Sony.
Regards,
Dominick
- Rated 5 out of 5 stars
Great Sound Quality for the Price
EarnestR Posted
Great sound quality for the price. Using Sony’s sound connect app to adjust the equalizer settings is key to getting the best experience listening with these. The switch from ambient sound to noise cancelling mode is convenient with the simple touch feature
I would recommend this to a friendBrand response from SonyListens
Posted
Hi EarnestR,
It brings us great satisfaction to hear that you are unlocking the full potential of your WF-C710N with the Sony | Sound Connect app! We designed the equalizer settings specifically so that every listener can fine-tune their audio to their personal taste, and it is wonderful to know that you've found your perfect sound profile. We are also glad that the intuitive touch controls are making it seamless for you to switch between Ambient Sound and Noise Canceling, allowing you to stay in control of your environment with ease.
Thank you for choosing Sony.
Regards,
Dominick
- Rated 5 out of 5 stars
Great earphones
LupeA Posted
Super lightweight and doesnt hurt my ears. Aslo the sound is great.
I would recommend this to a friendThis review is from Sony - WF-C710N Truly Wireless Noise Cancelling Earbuds - Black
Brand response from SonyListens
Posted
Hi LupeA,
We are delighted to hear you are enjoying the WF-C710N Truly Wireless Noise-Canceling Earbuds! It's fantastic that you find them super lightweight, comfortable, and that the sound quality meets your expectations.
Thanks for choosing Sony.
Best regards, Eliab
- Rated 5 out of 5 stars
Sony earbuds
AttomA Posted
I’ve been using these Sony earbuds for a bit now and I’m really impressed. The sound quality is excellent — the bass is strong without being too heavy, and vocals come through super clear. Noise cancellation works better than I expected;
I would recommend this to a friendBrand response from SonyListens
Posted
Hi AttomA,
We're truly heartened to learn that your Sony earbuds are delivering such excellent sound and impressively balanced bass, while vocals remain crystal clear. Thank you so much for the fantastic 5-star rating—it’s especially wonderful to know the noise cancellation exceeded your expectations!
Thank you for choosing Sony—wishing you a wonderful day!
DiegoV.
- Rated 3 out of 5 stars
Has some issues
StuartO Posted
Really wanted to love these. Have had a pair of over the ear headphones from Sony, which I loved. The sound is good, the noise cancelling is good. But there is a serious issue with battery drain in the case. Last night I charged the case to full and didn't use the headphones. This morning the case had 70% charge. This is happening over and over. Battery life, probably because of this, is pretty bad. Wish I had returned these when I could.
No, I would not recommend this to a friendThis review is from Sony - WF-C710N Truly Wireless Noise Cancelling Earbuds - Black
Brand response from SonyListens
Posted
Hello StuartO,
Thank you for considering Sony products.
We appreciate you sharing your experience with the WFC710N earbuds. We are sorry to hear about the battery drain issue you’ve encountered with the charging case and the impact it has had on your overall use. We understand how frustrating it can be to charge the case fully and still find the battery depleted the next morning.
To help address this, we recommend the following steps:
Firmware Update to Version 1.0.5: Installing the latest software can improve performance and help with battery management. You can find detailed instructions here: https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wf-c710n/software/00369643
Reset the Headset: This clears temporary bugs without deleting your pairing information. Instructions are available here: https://helpguide.sony.net/mdr/2986/v1/en/contents/TP1001829718.html
Initialize (Factory Reset): If resetting doesn’t resolve the issue, this restores the headset to factory settings but will erase pairing information. Please see the guide here: https://helpguide.sony.net/mdr/2986/v1/en/contents/TP1001829717.html
We want to assist you in resolving this issue. If the battery drain continues after trying these steps, reaching out to our dedicated support team would be the best option for advanced troubleshooting. You can contact them and access more resources here: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=headphones
Best regards,
-Fred
- Rated 4 out of 5 stars
Working well o far
Serenity Posted
It's working well so far! Immediately connects and disconnects when u put it in the case.
I would recommend this to a friendBrand response from SonyListens
Posted
Hi Serenity,
That's exactly what these truly wireless earbuds are designed for! We're thrilled to hear that your WF-C710N are working well and that you appreciate the seamless convenience of the immediate connection when you remove them from the case and the automatic disconnection when you put them back. Thanks for choosing Sony.
Best regards, Eliab
- Rated 5 out of 5 stars
Such an Upgrade!
JonahT Posted
Works great! I used to have a pair of the WF-C510 earbuds, and these are such an upgrade! The noise cancelling feature especially performs well!
I would recommend this to a friendThis review is from Sony - WF-C710N Truly Wireless Noise Cancelling Earbuds - Black
Brand response from SonyListens
Posted
Hello JonahT! Thank you for sharing your feedback with us!
It brings us great satisfaction to hear that you’re noticing such a big difference after moving up to these WF-C710N earbuds. We're glad the noise cancelling is performing so well for you and that you’re having a great experience with the upgrade.
We appreciate you choosing Sony!
Kind regards,
Estefany
- Rated 5 out of 5 stars
New buds
Rodd Posted
I have enjoyed them so far. Good sound quality and better then the Samsung Galaxy buds that I had previously in my opinion.
I would recommend this to a friendThis review is from Sony - WF-C710N Truly Wireless Noise Cancelling Earbuds - Black
Brand response from SonyListens
Posted
Hi Rodd,
We are thrilled to hear you’re enjoying the sound quality of your new WF-C710N earbuds! It is great to know that they are providing a superior listening experience for you, and we appreciate you choosing Sony for your latest audio upgrade.
Thanks for choosing Sony.
Best regards,
Eliab
- Rated 4 out of 5 stars
Good ;)
JasonS Posted
The features and the app itself is cool. When adjusting the headphones half the time you pause it so it’s inconvenient.
I would recommend this to a friendBrand response from SonyListens
Posted
Hi JasonS,
It makes us really happy to hear that you are enjoying the cool features and customizable options within our companion app!
We also appreciate your feedback regarding the touch controls being a bit too sensitive when you are adjusting the headphones. To help make your experience more seamless, you can actually use the Sony Sound Connect app to customize or even temporarily disable the touch sensor functions to prevent those accidental pauses.
Thank you for choosing Sony to power your daily soundtrack!
Regards,
Dominick
- Rated 4 out of 5 stars
Good spend
GlennJ Posted
Workouts, can still listen to music or ebooks and still hear my surroundings. My 2nd pair. Lost my 1st pair.
I would recommend this to a friendThis review is from Sony - WF-C710N Truly Wireless Noise Cancelling Earbuds - Black
Brand response from SonyListens
Posted
Hi GlennJ!
Thanks for being such a loyal fan!
We are immensely pleased to hear that you picked up another pair of the WF-C710N after losing your first ones. We know how tough it is to lose a favorite piece of gear, so we're happy to have you back in the Sony family!
Warm regards,
Estefany