Customer Ratings & Reviews

I have had many headphones. I have had predecessors to these (both XM3 and XM4s) and i have had/still have multiple of the largest competitors. Recently I have been daily driving for work and leasure the Surface Headphones 2+ which I love (Seriously the ANC on these things are better than any of my others by a landslide, too bad their sound quality isnt as good). So of course being headphone obsessed, I was sooo happy to hear the XM5s were coming and been reading up and prepping for today!! Had to drive 8 miles to a store partway across town to get the "white" pair but I got them! And I am not disappointed. Let's get into it! Pros: - Extremely light. Seriously these things just melt into your head. I would have had this review done hours ago BUT ended up listening to these for 6 hours because i just lost track of time and was wisked away in auditory bliss! Clamping force is super light though so not ideal for any as many action based activities. - Easy to set up/pair. Out of the box all I did was turn them on and they popped up to pair with my Samsung S22 Ultra. Set up was easy with configuration taking about 15 mins to set my button maps, Google Assistant, 360 Audio, enable LDAC, and pick a decent EQ preset to start with (Im a "bright" fan dialed down 4 notches with a little amp in the upper mids for my Sonys). All up took about 40 mins to get them completely to my prefered settings with a few tweeks here and there throughout the listening period. -Long battery life. All up i used 18% today in over 6 hours. Then when I threw them on to charge they took less than an hour to top out!! INCREDIBLE battery which is no shock from Sony. - Color/texture is gorgeous. As some reviews reported the "white" is more like a "Stone Creme" with some speckling to it. They have a matte finish and since people had reviewed saying the black smudged really easy I got white which really doesnt (plus i already had the denim blue XM4s and wanted these to really look different). -Packaging/quality. Everything is "classy" i dont know why people say these feel "cheaper". Plastic is used in headphones for a reason. Take it from someone who used to daily drive all metal Dr. Dre Detox Edition Pros (it was a different time ya'll lets move past it), you dont want that much weight and clamp force when doing 6,8, or 10 hours of listening in a day. These shave weight while staying sophisticated. I like it. - Sound quality. These things are SOOOO punchy i love it! That Carbon 30mm driver really is putting in work and its great at what it does. Less boom than the XM4s, much tighter "poppy" flavor to the bass notes (seriously go pull up Billie Jean - MJ with these and you'll see what i mean). Just very adaptable sound profile that really bring well mastered music to life! Don't believe me? Throw on "Reckoner"-Radiohead, or any "Off the Wall" - MJ track and have your jaw dropped!! Like your in the studio. Cons: - Pricey. This being the most expensive XM line item is hard to swallow. Are they worth it. I feel like yes. They bring more to the table than my Bose 700 for the same price. But still, price creep is present and could price these out of range for target customers who would love them. That's ok though, wait for black friday when the hit $349 or dare I say $329 then snag you a pair. - Portability. If you've looked into these you know this complaint. They don't fold in so harder to transport. Not really a major issue but noteworthy. Moving on... - ANC. It may just be how spoiled i have got with my Surface Headphones but i was slightly underwhelmed by the ANC. With my Surface Headphones i can snap right in front of my face at high-medium volume and not hear a peep. These i could snap at almost out stretched arm and still hear it at similar volume very clearly. Not too worried though as Sony is great at improving via firmware updates; but for launch day I'm a bit disappointed considering how much they hyped up how much they had improved. Still does the job just want more. - Included "charge cable".....seriously Sony.....its like 4 inches.....wire is not that expensive. I know you kept it short so it better fit in the magnetic case pocket but seriously what charger/situation is that gonna work with unless with a pc port or a table top usb hub. Do better for $400. - App. The app is very buggy right now. Setting up Google assistant it crashed twice and hung during registration at the start. Again this is day one stuff so you HAVE to expect that things like that aren't gonna be perfect and will improve but want to inform potential buyers so they are bummed by it. - LDAC unavailable for dual device mode. This isn't really a con, just a hope. In order to have dual device pairing LDAC is disabled. Im assuming it is due to bandwidth limitations caused by dual stream splitting the avaiable bandwidth but sucks having to enable it every time i go back to single mode. At least make it so they remember i had it on before dual device mode and have it automatically turn on. With that, we're done with the major stuff. I hughly recommend these. They are so light, comfortable, and sound amazing. If you're coming from the XM4s I can't say that they are necessarily an "upgrade" but more just a variant. The sound is just different enough to give a different experience, and honestly i think it makes these an even better all arounder than the XM4s were. Most of the issues will be patched in the coming weeks, and then these will be slayers!! They are definately gonna be daily driven with me for the next few months to put them through their paces. I would have loved to see aptX for PC and something like Team Certification given the events that have occured in business/workplace since the XM4 that i could use in my work, but that was prolly wishful thinking. Overall strong 5/5 and so happy to finally have them in my hands. But ultimately everyone's preferences will impact their thoughts on them so get out there, get yours and decide for yourself. Happy listening.

Sony has been at the top of the line for years now when it comes to Noise Cancelling Headphones, and their latest addition continues that tradition. So far my experience with the WH-1000XM5 have been excellent! UNBOXING & SETUP: - Sony has really impressed me this time around with their minimalist packaging and unboxing. Its a subtle thing but its just nice that everything is recyclable and it does not come with a bunch of extra packaging, twist ties, and plastic wrap. - Once you take them out of the carrying case, they are essentially ready to use! Just connect them to your phone / tablet / computer and you are ready to go! - Sony recommends downloading their Sony Headphone App as well, which is definitely useful. Especially since it downloads any software updates needed for the headphones in the future. PROS: - I absolutely love the refreshed design on these! The XM3 / XM4 had the same design which was fine, but the XM5’s really have a more modern sleek look to them that are a big upgrade. - I was very impressed with how light these are and how comfortable they are! Sony opted for more of a plastic feel to keep them lighter, but I don’t think it makes them feel cheap. I think it was the right choice to make to keep all day comfort in mind as well as portability. - On that note, I wore these for a long time and they were comfortable the entire time. The adjustable headband is better fitting, the ear pads are comfortable, and they are not too tight at all. - When I first put these on I was truly blown away at the Noise Cancelling. I have used plenty of noise cancelling headphones in the past, but these easily offer the best noise cancelling I have used. Instantly you are taken back by how much sound they drown out. - The Sound Quality is of course exceptional! Everything I listen to is so crisp and offers a ton of clarity. The dialogue / vocals are excellent, the bass is impactful, and everything about the music or show you listen to just feels alive. Overall I am very pleased with how great these sound. - The touch controls are once again excellent as well! You can pause, play, change tracks, change from noise cancelling to transparency mode, and if you hold your hand over the right touchpad you can quickly hear what’s going on around you which is an cool little trick. - Taking calls on the XM5’s are fantastic as well! I can tell the call quality has improved and people have told me the mics sound great on their end as well. Definitely would be really easy to use for phone calls, work meetings, or gaming as well. - Battery life is really solid too! 30 hours with ANC on, 40 without ANC, and they give you 3 hours of playback from 3 mins of charging if you are in a pinch. - Lastly, the minor details all work well too! They still offer a aux port, still charge via USB-C, and the carrying case feels premium. CONS: - I do wish these had a waterproof design for use outdoors or while working out. - The carrying case is larger than before since the headphones do not collapse/fold in, and instead just lay flat. However I still think the carrying case is really nice. BOTTOM LINE: - The Sony WH-1000XM5’s are simply the best Noise Cancelling Headphones you can buy! They offer superb Sound, Noise Cancelling, have great features, and are very comfortable! Plus Sony headphones just work with everything - Android, Apple, Windows, you name it. If you are in the market and want the best headphones possible, these are the ones to buy!

I recently purchased the Sony WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones in Black, and I must say that these headphones have completely transformed my audio experience. From their exceptional sound quality to their industry-leading noise cancellation capabilities, the WH-1000XM5 headphones are a true testament to Sony's commitment to innovation. Let's start with the sound quality. The WH-1000XM5 headphones deliver an immersive and detailed audio experience that is truly outstanding. The soundstage is wide, allowing me to accurately perceive the position of instruments and vocals in the mix. The bass is powerful and well-defined, without overpowering the other frequencies. The mids are rich and clear, while the highs are crisp and nuanced. Whether I'm listening to my favorite music genres, watching movies, or playing games, every sound is reproduced with remarkable clarity and depth. The noise-canceling technology in these headphones is simply exceptional. Sony has truly mastered the art of noise cancellation, and the WH-1000XM5 takes it to the next level. Whether I'm in a noisy office, on a crowded train, or in a bustling café, the headphones effectively block out the ambient sounds, allowing me to enjoy my music or focus on my work without distractions. The adaptive noise cancellation feature analyzes the surrounding environment and adjusts the level of noise cancellation accordingly, ensuring an optimal listening experience in any situation. The comfort of these headphones is another aspect that deserves praise. The over-the-ear design provides a secure and comfortable fit, even during long listening sessions. The ear cups are plush and well-padded, and the headband distributes the weight evenly, reducing any pressure or discomfort. The overall build quality is excellent, with a sleek and durable design that exudes premium craftsmanship. The battery life on the WH-1000XM5 is impressive. With a single charge, I can enjoy up to 30 hours of uninterrupted listening. Additionally, the quick charging feature provides several hours of playback with just a few minutes of charging, ensuring that I never have to be without my favorite headphones for long. The integration of smart features and connectivity options further enhances the user experience. The headphones seamlessly connect to my devices via Bluetooth, and the companion app allows me to customize the sound settings and adjust the noise cancellation levels to my preference. The touch controls on the ear cups are intuitive and responsive, providing convenient access to playback controls, volume adjustment, and more. In summary, the Sony WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones are a remarkable audio companion that delivers unparalleled sound quality and exceptional noise cancellation capabilities. Whether you're a music enthusiast, a frequent traveler, or someone who simply appreciates high-quality audio, these headphones are a worthwhile investment. Sony continues to raise the bar with their audio technology, and the WH-1000XM5 headphones are a testament to their commitment to providing an immersive and enjoyable listening experience.

If you're looking for a pair of headphones that can deliver superb sound quality, noise cancellation, and comfort, you might want to check out the Sony - WH1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black. These headphones are the latest model from Sony's acclaimed WH1000XM series, and they offer some impressive features and improvements over their predecessors. The first thing you'll notice about these headphones is their sleek and elegant design. They have a matte black finish, soft leather ear pads, and a sturdy metal headband. They also come with a carrying case, a USB-C cable, an audio cable, and an airplane adapter. The headphones are lightweight and foldable, making them easy to store and carry around. The second thing you'll appreciate about these headphones is their sound quality. They have 40mm drivers that produce rich and balanced sound across various genres and volumes. They also have adaptive sound control, which automatically adjusts the sound settings based on your environment and activity. Whether you're listening to music, podcasts, or movies, you'll enjoy a clear and immersive audio experience. The third thing you'll love about these headphones is their noise cancellation. They have dual microphones that detect and cancel out ambient noise from both sides of the headphones. They also have a noise-canceling optimizer, which analyzes the shape of your head, ears, and glasses to optimize the noise cancellation performance. You can also adjust the level of noise cancellation using the touch controls on the right ear cup or the Sony Headphones Connect app on your smartphone. With these headphones, you can block out any unwanted distractions and focus on your sound. The fourth thing you'll admire about these headphones is their comfort. They have soft and cushioned ear pads that fit snugly over your ears without causing any pressure or fatigue. They also have a swivel and tilt mechanism that allows you to adjust the fit and angle of the headphones according to your preference. The headphones have a battery life of up to 30 hours with noise cancellation on, and they support fast charging via USB-C. You can also use them as wired headphones with the included audio cable. The fifth thing I have enjoy about these headphones is their smart features. They have touch controls on the right ear cup that let you play, pause, skip tracks, adjust volume, activate voice assistants, and answer calls with a simple tap or swipe. They also have a speak-to-chat feature, which automatically pauses the music and lets in ambient sound when you start talking to someone. They also have a quick attention mode, which lets you lower the volume and hear what's going on around you by placing your hand over the right ear cup. The Sony - WH1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones - Black are truly one of the best headphones on the market today. They combine excellent sound quality, noise cancellation, comfort, and smart features in a stylish and durable package. They are worth every penny if you're looking for a premium listening experience.

I recently purchased the XM5 headphones, and they exceeded my expectations in nearly every way. Here’s a breakdown of my experience: What I Liked: Exceptional Sound Quality: The audio performance is phenomenal, with deep bass, clear mids, and crisp highs. Whether I’m listening to music, podcasts, or watching movies, the sound is immersive and well-balanced. Comfort: The lightweight design and plush ear cups make these headphones incredibly comfortable, even during extended use. I’ve worn them for hours without any discomfort. Noise Cancellation: The noise-canceling feature is among the best I’ve experienced. It effectively blocks out background noise, allowing me to focus completely, whether at home or in a busy café. Battery Life: The battery life is impressive. I’ve gone several days of regular use without needing to recharge. Build and Aesthetics: The XM5 has a sleek, modern design that feels both premium and durable. The materials used are top-notch, and the attention to detail is evident. What Could Be Improved: Touch Controls: While the touch controls are convenient, they can sometimes be overly sensitive, resulting in unintended commands. A bit more refinement would make them perfect. Price: These headphones are on the higher end of the price spectrum. While the quality justifies the cost, it might not be accessible for everyone. Overall, the XM5 is a fantastic product that delivers a premium listening experience. I highly recommend it to anyone looking for top-tier headphones with excellent sound, comfort, and noise cancellation.

Great headphones! I have owned the XM2,XM3, XM4, and the XM5. I have enjoyed these headphones for their phenomenal noise, cancellation. They have amazing adoptability in the app on how much or little noise canceling you would like how you would like the headphones to sound if you would like the headphones to adjust automatically to your surroundings or you adjust it manually. The app and headphones are designed to be easy to use yet. Give you complete control. I use these headphones every day and having it be a large 30 hour battery life with ANC on is incredible. I am a very heavy user of the headphones and love the battery life, comfort, ease of use, solid connectivity, great sounding audio. I’m a student and do a lot of video editing work, these headphones, allow me to focus on my work and not get distracted by all the noise in activity around me. One minor complaint is the previous models of Sony‘s wireless headphones all were collapsible, and the earmuffs folded in this model is not collapsible, which makes it harder to store in my bag since the carrying case is much larger, and I frequently grab the headphones backwards since that earmuffs fold the opposite direction of the previous models. Besides that love the headphones.

I love the Sony XM series and have been wearing them since 2020 with the XM3s. When I upgraded to these I was excited, but they’ve unfortunately broken on me many times. I return to them because the comfort and sound quality is there, but I wished the hinges around the headphone and headband area were stronger and not made of a hollow plastic. That actually changed in their new XM6’s which I have yet to be able to afford, but I do love that they finally added a metal hinge which will hopefully be more structurally sound (and repairable). My Best Buy+ membership is the only reason I haven’t bought a different pair, so shoutout to whoever sold me on it a couple years ago as it’s saved me thousands and I still get to enjoy the Sony brand. I like these, but would not recommend them over the XM4 or XM6 models. Additionally some problems I’ve had are it just shutting off randomly, disconnecting the audio from my phone while still being paired, and other weird software (possibly i’m no expert) related issues that have made owning them more frustrating than previous models.

The Sony WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones have exceeded my expectations in every aspect. When it comes to price, comfort, and style, they outshine their competitors, including Apple and Bose. In terms of value for money, the WH-1000XM5 headphones offer an unbeatable package. With their competitive pricing, they deliver exceptional sound quality and noise-canceling capabilities that rival even higher-priced options on the market. Sony has truly struck a balance between performance and affordability. Where the WH-1000XM5 truly shines is in their remarkable comfort and stylish design. Sony has made notable improvements from the previous WH-1000XM4 model, ensuring an enhanced fit and extended comfort during long listening sessions. The plush ear cushions and well-padded headband provide a luxurious feel, making these headphones a joy to wear for hours on end. Not only are they comfortable, but the WH-1000XM5 headphones also boast a sleek and sophisticated design that is sure to turn heads. Sony has paid attention to every detail, creating a visually appealing product that exudes elegance. Whether you're using them at home, in the office, or on the go, these headphones make a fashion statement while delivering exceptional audio performance. When it comes to sound quality, the WH-1000XM5 headphones truly excel. The immersive audio experience they provide is unparalleled. The powerful drivers deliver rich and dynamic sound across a wide frequency range, ensuring that every note and nuance is reproduced with stunning clarity. Combined with Sony's advanced noise-canceling technology, these headphones create a private oasis of sound, allowing you to escape into your own world. In summary, the Sony WH-1000XM5 Wireless Noise-Canceling Over-the-Ear Headphones are a remarkable choice that outshines their competitors. With their superior comfort, stylish design, and impressive sound quality, they provide an excellent upgrade from the previous WH-1000XM4 model. If you're looking for a pair of headphones that offer a fantastic blend of price, comfort, and style, the WH-1000XM5 is the perfect choice.

Great Headphones for relaxing. Studying, working out & making phone calls. These are my go to headphone because they are Comfortable, Minimal, Stylish & sound amazing. The ANC works really well & so does the transparency mode. The Mic is great for phone calls as well. Battery lasts long plus it's usbc so it charge's pretty quickly. 100% recommend if your looking for great sounding headphones that are also comfortable & look great. I wish I picked these up when they were on sale for $349 during the Holidays. Pick up & Enjoy.

Had both previous pairs of XM3's & XM4's and i wasnt sure if these could top them but i was definitely wrong. Sound Quality 10/10 Great sound quality as always, i feel the 1 thing to improve on would be the ambient and not saying that its bad because its still fantastic but compared to the Airpod Max, there ambient is a tad bit better, but still works insanely great! Bass 10/10 Sony giving us the option to adjust the bass through the app is great. I believe the bass is around the same quality as the XM4's except with this new sound quality i feel like it fits it very well and has an overall good match with it. Design 9/10 Only because i personally liked the XM4's ability to twist and fold into a nice case. The case the XM5's come with are still good and have a nice magnet pocket to hold your cord accessories or anything that you want. Battery Life 10/10 Super fast charging speeds so you dont have to worry about 1 hour charges. 3 min charge = 3 HOURS OF PLAYTIME!

This was my first non-beats over-ear headphones that I purchased. For starters, I love how the headphones feel in the hands and how easy it is to use the Sony app. You don’t have to download the app but I like the feature where you can simultaneously pair this with 2 devices. (My iPhone and iMac, and switching between them from listening to Spotify on iPhone to switching to watching a YouTube video on the iMac was a very nice seamless transition) I have no issues with the battery life whatsoever. The carrying case still feels slimmer than my egg shaped beats case and I can fit it easier in a backpack than the beats. Sound and fit are one of the most subjunctive things to review. I didn’t know that it is recommended by Sony to fully extend the headphones and then put those over your ears and then shorten the headband where it sits on top of your head. What I find best is to approximate how much I need to extend them on both sides and then put them on and do a few slight adjustments to both sides. If you are somewhat OCD like me, I might be difficult to extend both sides at the same length (something that I never worried about on the beats) the Sonys fit closer to your ears with little cushion compared to the beats. The fit feels nice and has a modern-feel to them. The sound on the beats (studio 3’s) is a bit louder and in your face compared to the Sony’s. I really do appreciate the custom sound settings (although I just leave the custom EQ off). You can totally feel and hear the little subtleties of certain tracks and the tracks that stand out are the bass heavy songs and the instrumental songs. Mid ranged songs like rock and roll are clean to my ears but I do miss the beats in your face sound while blasting rock n roll. The star off from 5 stars is that this headphone should be priced around 300-350 dollars. I bought it on sale and thought it was at least worth it for 350. As a Apple fanboy myself, that explains the constant beats headphones in the past, I don’t feel like I ever have to use my beats headphones anymore (they were shedding in the ear cups and the plastics were cracking on the hinge parts).

The Sony WH-1000XM5 headphones are incredible! The sound quality is rich and immersive, with deep bass and crystal-clear highs. The noise cancellation is next-level I can completely tune out distractions. They’re lightweight and super comfortable, and the battery lasts all day. Seamless connectivity and innovative features make these headphones great, and I would definitely recommend them.

2.5 years of use and counting! Sound quality never fades. Battery life still the same. Awesome color and design. Very comfortable to wear.

I was on the hunt for a pair of noise-canceling headphones that could truly elevate my concentration and block out distractions when I study. After extensive research, I stumbled upon a remarkable contender that exceeded my expectations. It came down to a tough decision between the highly acclaimed AirPods Max and the Sony XM5. However, the Sony XM5 emerged victorious, thanks to its unbeatable combination of supreme comfort and impressive battery life. Let me tell you, these headphones are a game-changer. The noise-canceling capabilities are nothing short of phenomenal, allowing me to immerse myself in my work without any disruptions. Whether it's the bustling city streets or a noisy office environment, the Sony XM5 effortlessly drowns out the surrounding chaos, creating a serene auditory oasis. But it doesn't stop there. The comfort level of these headphones is simply unparalleled. The plush ear cushions and adjustable headband provide a snug fit that feels like a dream, even during extended listening sessions. I can wear them for hours on end without experiencing any discomfort or fatigue. It's truly a testament to the thoughtful design and engineering that Sony has put into these headphones. And let's talk about battery life. With the Sony XM5, I no longer have to worry about constantly recharging my headphones. The battery longevity is exceptional, allowing me to enjoy uninterrupted music and focus for extended periods. It's a relief to have such reliable battery performance, especially during long flights or work sessions. To top it all off, I managed to snag these incredible headphones on Black Friday, and boy, was it a steal! The discounted price made the purchase even more satisfying, adding tremendous value to an already outstanding product.

⭐️⭐️⭐️⭐️⭐️ **Exceptional Noise-Cancelling Headphones – Sony Nails It Again!** The Sony WH-1000XM5 headphones are a standout in both sound quality and comfort. I’ve used them extensively for travel, work, and casual listening, and they consistently impress. The active noise cancellation is industry-leading—completely silencing plane engines and background chatter. Sound is rich and well-balanced, with deep bass and crisp highs. The lightweight design and soft ear cushions make them perfect for long listening sessions. Battery life easily lasts over 30 hours, and the quick charge feature is a lifesaver. Touch controls are intuitive, and the companion app offers excellent customization options. If you're looking for premium wireless headphones, the XM5s are worth every penny.

Been using these headphones for about a month now and I’m loving them. Picked up the Midnight Blue version- looks great and feels super comfortable even for long sessions. The noise cancellation is top-notch. Snagged them at a discounted price during Thanksgiving, which made it an even better deal. Highly recommended!

The sound on these are fantastic. It has rich Bass. I’m impressed with the options that that it has the app provides a lot of different settings that I never would have thought of with other headsets much more customizable than my Apple AirPods. It also has good integration with different apps and your phone. If you have a Sony TV it has excellent benefits to be able to watch TV using your headset, it integrates really well with Sony and will even pause your show when you take off your headset. The headset is also very light surprisingly light. It does run hot not in physical heat, but in sweetness if it’s hot outside. There’s even some kind of AR game that you can play using the headset. I’m interested in learning more about this as I haven’t had a chance to play with it much yet. If you do have a Sony TV and a PlayStation five you can actually use these as a gaming headset. It won’t have microphone, but you can use your PlayStation 5 controller microphone, but you will get the full surround sound audio so you can still hear those footsteps in COD. Long battery life

These headphones are incredibly good at canceling noise. Even windy days will sound like the air is still. Bass is very strong and can be adjusted in the Sony app. I do have some complaints though. They don’t fold as small as the xm4s, they don’t lay on your chest ear cups down (see photo), and they make the gesture sounds with the gestures turned off. The last one is the worst thing about the headphones, which I think says good things about them overall. Again, best ANC I have ever experienced. They are also very comfortable!

The main highlight of these headphones is definitely the noise cancellation. It is so awesome and possibly the best headphones in terms of noise cancellation. They easily block out noise in my household when I’m doing homework, and I use them when I play video games as well, when I say they are awesome, they ARE awesome. Ever since purchasing I use them everyday, and they’re quite addicting to use as well. Another thing is they are lightweight. I promise you when you hold them it almost feels like you’re holding nothing, that’s how light they are! When putting them on as well, you barely can tell that you’re wearing them, they don’t leave your ears sore or anything like that, I’ve worn them for hours and not once did I have to adjust them or take them off because I was getting tired of them. They are worth it, trust me.

These have great noise cancellation and ambient sound settings. I also like the way they fit. They're not too heavy and don't cause me pain after wearing them for several hours even with glasses on. Call/mic, and sound quality are great too. I do wish the battery life was longer, and haven't found a great way to switch between devices without the app (they prioritize my laptop over my phone even if my laptop has no audio and my phone does). I'm sure there's a shortcut to this that I haven't worked out yet, but in the meantime it is annoying.