
Rating 4.7 out of 5 stars with 6814 reviews
4.7- Sound Quality (9554)
- Comfort (2612)
- Battery Life (1554)
- Bass (393)
- Weight (377)
- Touch Controls (88)
- Price (79)
- Volume (61)
Customer Images
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
- Rated 5 out of 5 stars
A Sonic Marvel: My Best Buy Sony Headphones
I recently purchased a pair of headphones from Best Buy, and I must say that I am thoroughly impressed with my new audio companion. The headphones in question are the Sony [Model], and they have truly exceeded my expectations in several aspects. First and foremost, the sound quality is outstanding. The bass is deep and resonant, providing a rich foundation for all genres of music. The midrange is clear and detailed, allowing vocals and instruments to shine through with impressive clarity. The high frequencies are crisp without being overly sharp, creating a balanced and immersive listening experience. Whether I'm enjoying the intricate details of a classical composition or getting lost in the beats of my favorite electronic tracks, these Sony headphones deliver a sonic experience that is nothing short of remarkable. Comfort is another area where these headphones excel. The over-ear design and plush ear cushions provide a comfortable fit that allows for extended listening sessions without any discomfort. The adjustable headband ensures a secure yet gentle grip, and the overall build quality feels durable and well-crafted. One of the standout features for me is the noise isolation. The Sony headphones effectively block out external noise, allowing me to enjoy my music without any distractions. Whether I'm on a noisy commute or working in a bustling coffee shop, the headphones create a private and immersive listening environment. The wireless functionality is seamless, and I appreciate the convenience of being able to move around freely without being tethered to my device. The battery life has also proven to be reliable, lasting through long stretches of use without needing a recharge. In terms of design, the Sony [Model] headphones have a sleek and modern aesthetic. The controls are intuitive and easy to use, and the overall look is both stylish and functional. The folding feature adds to the portability, making it easy to pack these headphones for travel. While these headphones come with a premium price tag, I believe they are well worth the investment. The combination of exceptional sound quality, comfort, noise isolation, and wireless functionality makes them a top-tier choice for audio enthusiasts. If you're in the market for high-quality headphones that deliver an unparalleled listening experience, I highly recommend checking out the Sony [Model] at Best Buy. My music has never sounded better, and I can confidently say that these Sony headphones have elevated my audio enjoyment to new heights.
Posted by AdityaC
- Rated 5 out of 5 stars
My New Obsession
Was recommended these by my best friend, musician, and music major haha. Really own away. Stands toe to toe with the Bose QC 35s my dad has and maybe even surpasses them. The in app equalizer was superb and so many other cool settings. Was extremely skeptical the atmospheric equalizer would even be able to tell my elevation but lo and behold it was dead on when I tried it at 7500 feet at my house in Colorado vs at sea level. It had a great chic design with no branding but cool bronze Sony accents. Great battery life and sound canceling. Not sure I’ll ever be able to fly on a plane without them. Fairly comfortable and great for taking calls as well. Highly recommend.
Posted by JohnF
- Rated 5 out of 5 stars
Excellent Sound & Features
I ordered these on a pre-black friday sale weeks before the main sales were announced on best buy. I had extensively researched the headphones (and previous generation XM3) for about 10 months prior to pulling the trigger, comparing them to literally everything else in its tranche and also more expensive models. This included audio-technica, bose, sennheiser, bowers & wilson, and bang & olufsen to name a few. I recommend these headphones over the others for several reasons: 1. Sound quality. The sound out of the box was not to my liking, but the beauty of the Sony app is that you can craft the EQ how you want. I was able to find a custom setting that enhances nearly all of the music I listen to. I'm very happy with the high quality sound across the board. Do not buy a NC headphone without the ability to tweak the EQ. Sound quality is a relative matter and you may be unhappy with the out-of-the-box sound if you opt for a cheaper model. 2. Noise canceling. Top-notch with a ton of features allowing for levels of ambient sound to your liking. Adaptive sound control is a huge plus 3. Functionality. Ability to connect to 2 devices simultaneously. Of course more would be great but at least 2 is crucial (which is why I would buy XM4 over XM3). I usually connect to my ipad and iphone and can seamlessly move between both. 4. Comfort. I previously owned a pair of Sennheisers which were very uncomfortable. I would give these XM4's 9/10 in terms of comfort. I will admit that it took me a few weeks to get used to the pressure but in finding the sweet spot (about 5 clicks up on the head band) I am now able to wear them for hours without needing to take them off. 5. Call quality. I've tested these with multiple family members and friends. They have all given these at least 9/10 in terms of call quality in moderate background sound environments. Will the call quality be the best on the market? Probably not, but personally I didn't buy these for calls. Rest assured, you'll be fine. 6. Style. I like the minimal design. They are matte black with a sleek non-offensive look which I actually like more than the Bose. I would say opt for the black over silver (almost a pewter grey) because over time they will show scratches and smudges less. Conclusion. If you're on the fence, take a look a the many reviews on youtube especially the ones comparing models. I highly recommend you buy these over the probably cheaper XM3's (depending on when you view this). The added features are worth spending more, but good news is that these seem to routinely go on sale. Worth every penny for WFH, music lovers, and even calls. Enjoy :)
Posted by Kevin
- Rated 5 out of 5 stars
Very. Nice. Headphones.
These are definitely the best wireless headphones I have ever owned. The headphones are very comfortable and well balanced. It may seem weird, but sometimes I forget that I am wearing them. They are adjustable and the ear cups are soft and don't press on my ears. I have worn them until the power drains with no issues. I also love the matte black color. The sound quality is excellent. I am not an audiophile, but these headphones reproduce rich sound. The music I listen to music and can be optimized, and this improved the quality after I went through the simple process. The noise canceling is truly amazing. You can adjust the amount of noise cancellation or use adaptive noise canceling so this feature adapts based on your surroundings. I don't usually take phone calls while wearing headphones, but the few that I have taken have had good quality and the other person has not had any problem understanding me. My one issue with the headphones would be the multipoint Bluetooth pairing. The instructions say that you can pair these headphones with two devices at the same time, but I cannot get this feature to work. If I have them paired between my desktop (or laptop) and my phone they do not work. I keep hearing the "Bluetooth connected" alert, but it seems to immediately drop and about ten seconds later the "Bluetooth connected" alert sounds but no connection. This continues and does not resolve itself. It is like the two devices are competing for dominance. The "chat" feature is a nice addition. You simply begin speaking and the headphones silence the music, and you can carry on a conversation. You can tap the earcup to go back to listening mode. Great for a work environment. Battery life is amazing. I have worn these headphones for hours (4-8) and never drained them. Depending on how much "on time" listening I have over the course of a week, I can usually go over a full week on a single charge. This is more than adequate for me. I also have both DSEE extreme, and the equalizer enabled which drains the battery quicker. Included with the headphones is a nice carrying case with a copper accent zipper pull, an extremely short USB cable for charging, a short audio cable for direct connecting to a device, and an in-flight adapter. I have found that the audio cable is only practical if seated. It is too short if you are doing any kind of movement (I'm 5' 11"). I was able to purchase them on sale at $248.00 plus tax and I believe it was money well spent. If you enjoy music, I recommend spending the extra money and purchasing these headphones.
- Rated 5 out of 5 stars
Great Sound
I had been meaning to pick up a pair of noise canceling headphones for some time and I finally took the plunge. These are light weight, comfortable, easy to use, and most of all deliver tge great sound and noise cancellation I desired. They operate a long time on a charge and tge compact carrying case holds the headphones and all accessories firmly and safely in place. Two thumbs up.
Posted by TreeCat56