Customer Ratings & Reviews
See more imagesSony - Xperia 5 IV 128GB (Unlocked) - Black
- Model:
- XQCQ62/B
- SKU:
- 6519449
Highly rated by customers for:
Customer reviews
Rating 3.7 out of 5 stars with 28 reviews
Top Mentions
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- Rated 5 out of 5 stars
Taking Pictures my thing.
Gregzen Posted
I've got this for taking great pics. I've seen the new (Nov/Dec) Pixie 7- cuts out background, and Samsung S21 - great night shoots but I love Sony's strong history of making all cell phones cameras. As normal it takes a little time to learn fast setups. But did get a one shot perfect pic.
I would recommend this to a friendBrand response from SonyListens
Posted
Hi Gregzen, We're very grateful for this positive feedback! Combining hand-fit design with exceptional power and performance, the Xperia 5 IV is tailor-made for creativity on the go – from high-quality video recording and photography to mobile gaming and live streaming. Immerse yourself in a stunning FHD+ HDR OLED 120Hz Refresh rate display, with no notches on the 6.1" 21:9 Wide display to interrupt your view. So you can lose yourself completely in your favorite movies and TV shows. Boasting a large 5,000mAh battery packed into a compact form, the Xperia 5 IV combines long-lasting power with easy portability – so you can keep on creating. And if you need a boost, you can fast charge up to 50% in just 30 minutes with the XZQ-UC1 charger.
Thank you for choosing Xperia 5 IV Compact design with 4K HDR 120fps video recording. Jay
- Rated 2 out of 5 stars
LG G8 > Xperia 5 IIII mid size to mid size review.
Jason Posted
Coming from a LG G8, i was impressed by the following. Good Screen response and colors were vibrant. I enjoyed having a led for notifications like my old S8. Battery life was great. Bad Phone was more narrow, harder to type and video viewing was lack luster. Weird double notification bars when notifications would arrive. Camera shots in auto mode was worse than the LG G8, manual mode was decent but even then shots had a hard time being clear, in zoom the most. Video modes were decent. Call reception was worse than my LG. And audio through speakers and aux lesser quality. I was excited for the Sony, but in hand I was not happy.
No, I would not recommend this to a friendBrand response from SonyListens
Posted
Hi Jason, Thanks for sharing your experience with the Sony Xperia 5 IV mobile device. While we are glad that you are impressed with the response time and battery life of the phone, we're are sad to hear that the device didn't meet some of your expectations. We are sorry if the design does not fit your daily usage. It's hand-fit designed with exceptional power and performance, tailor-made for creativity on the go. As for the camera and other system concerns and to ensure you are getting the most out of your Sony Xperia 5 IV, we highly recommend updating its firmware to the latest version. The software includes key features, applications, bug fixes, and feature improvements. In most cases, a notification will appear on your phone once an update is available.
Again, we take all user input seriously and will make sure your comments/inputs reach the appropriate person. Should you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US
Sincerely,
-Craig
- Rated 5 out of 5 stars
Great phone
Asmith Posted
Great phone and am very happy with it. Love the SD card slot, the display, headphone jack and camera. Video and photos out of the phone are impressive. The phone does get hot, but it hasn't gotten in the way of using the phone. I don't play mobile games on the phone though.
I would recommend this to a friendBrand response from SonyListens
Posted
Hi Asmith,
Thanks for sharing your review and experience with the Xperia 5 IV. We're glad that you like the SD card slot, picture quality, headphone jack, and camera function of the Xperia phone.
If you use your device to talk, transmit data, or play games or music for an extended time, the device may get hot. This is normal because in these conditions the device uses more power than usual and therefore generates more heat. Update your device to ensure that you have optimal performance and the latest enhancements.
Combining hand-fit design with exceptional power and performance, the Xperia 5 IV is tailor-made for creativity on the go – from high-quality video recording and photography to mobile gaming and live streaming. Immerse yourself in a stunning FHD+ HDR OLED 120Hz Refresh rate display, with no notches on the 6.1" 21:9 Wide display to interrupt your view. So you can lose yourself completely in your favorite movies and TV shows. Boasting a large 5,000mAh battery packed into a compact form, the Xperia 5 IV combines long-lasting power with easy portability – so you can keep on creating. And if you need a boost, you can fast charge up to 50% in just 30 minutes with the XZQ-UC1 charger. Thanks for choosing Sony!
-Ralph
- Rated 2 out of 5 stars
The block is hot
Veedo Posted
Typical Sony. Phone is too hot to use normally. I might be in Central Florida, but I shouldn't be throttled to a 60hz screen because the phone is too hot to use in the shade... On a cloudy day outside, in November! I've bought every compact model and some bigger models dating back to the z5 compact. There were times I dunked my phone in ice water just to use the camera outside. Too often I'm holding it in front of the ac vents in the car. I have to download a temperature app to monitor the cpu and battery temperature. I kept buying them because of the form factor and vanilla skin. Moto does well with being like stock android too. None of their phones overheat, but I also can't put them in my pocket. Look, EVERYTHING is great about the phone with the exception of the heat that will occasionally burn your hand or face. The camera app warns of "serious burns due to heat." I mean cmon... Is this phone equivalent to McDonald's coffee? One more thing to note, it does NOT connect to band 77 on Verizon. Not sure why, I think it's because it's 5g Na vs 5g nsa. It'll show a 5gUW icon, and boast high download speeds, but my pixel 6a on a lower tier plan beat it everytime. Upload speeds were useless. Maybe I had a bad modem in the unit? Also, most cases are coming from China because there just aren't options for it here in the states. Plenty for the 5 iii though. I'd proceed with caution if you want to purchase this phone.
No, I would not recommend this to a friendBrand response from SonyListens
Posted
Hi Veedo,
We regret to hear that you are not having a complete experience because of slow upload speeds and the phone always gets hot. We also understand your need for a good quality case. Your feedback is extremely important to us and is very much appreciated. Update your device to ensure that you have optimal performance and the latest enhancements.
If you use your device to talk, transmit data, or play games or music for an extended time, the device may get hot. This is normal because in these conditions the device uses more power than usual and therefore generates more heat. You may also find this link helpful:
https://www.sony.com/electronics/support/mobile-phones-tablets-mobile-phones/xperia-5-iv-128gb/articles/00282719
The Xperia 5 IV supports 5G sub6: n1, n2, n3, n5, n7, n8, n20, n28, n38, n40, n41, n66, n71, n77, n78. For network issues, turn off your device and then turn it back on. By doing this, you turn off all running applications and free up memory, which sometimes automatically solves those connections issues. Move to another area and try again. In areas with poor reception where there may be issues with your network provider's base station, you may experience unstable connection.
Performing a software repair may also help resolve those issues. Please refer to the steps on this link:
https://helpguide.sony.net/mobile/xperia-5m4/v1/en/contents/TP0001866419.html
If still not resolved or you need further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/service?language=en_US.
Sincerely,
-Ralph
- Rated 4 out of 5 stars
Android for those seeking features removed
Sebaz Posted
This Android phone works great and still has features that Samsung and Google Pixel have decided to start removing (SD Card slot, headphone jack, etc). Only downside is that if you are transferring from a Samsung phone you will have to find 3rd party solutions to certain apps provided by Samsung (voice recorder for example).
I would recommend this to a friendBrand response from SonyListens
Posted
Hi Sebaz, We are glad to hear that you are happy with your purchase! Combining hand-fit design with exceptional power and performance, the Xperia 5 IV is tailor-made for creativity on the go – from high-quality video recording and photography to mobile gaming and live streaming. Immerse yourself in a stunning FHD+ HDR OLED 120Hz Refresh rate display, with no notches on the 6.1" 21:9 Wide display to interrupt your view. So you can lose yourself completely in your favorite movies and TV shows. Boasting a large 5,000mAh battery packed into a compact form, the Xperia 5 IV combines long-lasting power with easy portability – so you can keep on creating. And if you need a boost, you can fast charge up to 50% in just 30 minutes with the XZQ-UC1 charger.
Thank you for choosing Sony! -Carl
- Rated 5 out of 5 stars
This phone is great
JohnL Posted
I was looking for a small phone like the s23 but with micro sd and aux capabilities. They are similar but have certain trade offs. For one, i prefer the shape of the s23, this phone is a bit skinny which shrinks the keyboard. As for the os, it lacks certain features such as the ability to adjust notification and ringtone volumes separately. I also wish there was a true rugged case for this but i understand the difficulty due to the fingerprint sensor placement on the side. Fingerprint sensor is very nice once you get used to it. Camera seems to be of excellent quality. As for the reception it's hard for me to judge but i think i may have had slightly better signal on my s23 in certain areas. Music is wonderful to listen to on this thanks to my 1 tb sd card and aux port. Overall this phone does everything i need and i hope Sony continues making great quality phones like this with sd card slots and aux ports.
I would recommend this to a friendBrand response from SonyListens
Posted
Hi JohnL, Thanks for sharing your thoughts/review on the new Sony Xperia 1 V. We're glad that you like some its features like the fingerprint sensor and camera. Combining hand-fit design with exceptional power and performance, the Xperia 5 IV is tailor-made for creativity on the go – from high-quality video recording and photography to mobile gaming and live streaming. Immerse yourself in a stunning FHD+ HDR OLED 120Hz Refresh rate display, with no notches on the 6.1" 21:9 Wide display to interrupt your view. So you can lose yourself completely in your favorite movies and TV shows. Boasting a large 5,000mAh battery packed into a compact form, the Xperia 5 IV combines long-lasting power with easy portability – so you can keep on creating. And if you need a boost, you can fast charge up to 50% in just 30 minutes with the XZQ-UC1 charger. Thanks for choosing Sony! -Craig
- Rated 5 out of 5 stars
GREAT PHONE!!
BruceVaino Posted
Coming from the Xperia 5 II to getting the Xperia 5 IV, I've noticed and feel a big difference. The screen is smooth, clean and responsive. I've noticed less figure print smudges on the screen and the back which seems to be a matte finish. THE BATTERY LIFE IS AMAZING! Especially with the multiple apps I have running in the background. The photo and video apps from Sony is very encouraging to get into content creating because of the quality. Its really impressive even from surrounding friends and coworkers I show, would agree. This phone is great for content creators and perfect for me. Great job Sony!
I would recommend this to a friendBrand response from SonyListens
Posted
Hi BruceVaino,
You made the right choice in upgrading to the Xperia 5 IV! We're glad that you like the design, battery life, responsiveness, and supported apps of the mobile phone.
Combining hand-fit design with exceptional power and performance, the Xperia 5 IV is tailor-made for creativity on the go – from high-quality video recording and photography to mobile gaming and live streaming. Immerse yourself in a stunning FHD+ HDR OLED 120Hz Refresh rate display, with no notches on the 6.1" 21:9 Wide display to interrupt your view. So you can lose yourself completely in your favorite movies and TV shows. Boasting a large 5,000mAh battery packed into a compact form, the Xperia 5 IV combines long-lasting power with easy portability – so you can keep on creating. And if you need a boost, you can fast charge up to 50% in just 30 minutes with the XZQ-UC1 charger. Thanks for choosing Sony!
-Ralph
- Rated 2 out of 5 stars
Fatal flaw in memory management ruins phone
MylinhT Posted
Poor system memory management ruins the phone experience because the OS keeps killing apps like music playing in the background or, especially in a heavier app like snapchat, repeatedly kills the keyboard app so I am stuck for several seconds trying to constantly reopen the keyboard in hopes that I can eventually type something. Serious usage like switching between multiple apps while listening to music will end with either the keyboard issue or your music app getting killed leaving you with a sudden stop in music playback for the frustrating keyboard issue. I would have returned the phone if I wasnt outside the ridiculously short 14 day return window. I'm not the only one with the issue, as you can check the xperia subreddit and the bug thread has multiple instances of the memory issues with many users replying to the posts with similar issues. Otherwise the phone has excellent battery life and when it isnt killing critical apps like my keyboard, it is a very fast phone with excellent video recording apps like their video pro and cinema pro apps. But is any of that worth it when your music playback keeps stopping and your phone is basically a brick when you cant use the keyboard?
No, I would not recommend this to a friendBrand response from SonyListens
Posted
Hi MylinhT,
This is not the experience that we want you to have. We would like to know more about your concern and help you. Please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Or contact our product support team via phone call or chat through this link:
https://us.esupport.sony.com/support/s/support-contact?language=en_US
Sincerely,
-Ralph
- Rated 4 out of 5 stars
Great phone and worth taking a look at
chrisfromwa Posted
I've had this phone for about a year now, overall I'm very happy with the phone and it's features. The main reason I went with Sony this time over a Samsung, was that it 1. Still has a SD Card, 2. Still has a headphone jack. These were 2 items that I wanted in a phone, and Samsung removed them so I no longer consider Samsung phones in my purchase decisions. The only items I don't really care for on this phone, 1. The camera app does make the phone get hot quickly. Sony needs to address this. If it gets too hot the camera will shut down. 2. The LED flashlight is very dim, almost can't use it for a flashlight. I've had other phones where this LED is very bright, so I'm not sure why Sony couldn't have done this too.
I would recommend this to a friendBrand response from SonyListens
Posted
Hi chrisfromwa, Thank you for your awesome review! We are glad to hear that you are enjoying your XPERIA 5 IV! Thank you for choosing Sony! -Carl
- Rated 4 out of 5 stars
Great android phone
silverstory Posted
It is a great phone, slimmer but taller 6.1” phone. Easy to grip, it has 3.5mm audio jack and an micro SD card slot. No need to buy high end phone just for capacity. You can use the point and shoot camera but the photos would be better if you know how to use the manual settings like in a Sony camera phone. Didn’t get that hot for me when using for more than an hour of hotspot data when traveling. I just wish Sony Xperia would release a mini form factor that can rival the iPhone minis. Android doesn’t have flagship spec phone that has the same size as the iPhone mini.
I would recommend this to a friendBrand response from SonyListens
Posted
Hi silverstory,
Thanks for sharing your review and experience with the Xperia 5 IV. We're glad that you like the size, design, headphone jack, external SD card slot, and camera function of the Xperia phone. We also appreciate your feedback about having smaller designed Xperia phones.
Combining hand-fit design with exceptional power and performance, the Xperia 5 IV is tailor-made for creativity on the go – from high-quality video recording and photography to mobile gaming and live streaming. Immerse yourself in a stunning FHD+ HDR OLED 120Hz Refresh rate display, with no notches on the 6.1" 21:9 Wide display to interrupt your view. So you can lose yourself completely in your favorite movies and TV shows. Boasting a large 5,000mAh battery packed into a compact form, the Xperia 5 IV combines long-lasting power with easy portability – so you can keep on creating. And if you need a boost, you can fast charge up to 50% in just 30 minutes with the XZQ-UC1 charger. Thanks for choosing Sony!
-Ralph
- Rated 4 out of 5 stars
Fast and Snappy, too tall and thin
RyanR Posted
Looking for something as small as a Galaxy S10e while retaining the microSD card, and having at least the same performance. This blew the S10e away in performance. Unfortunately my thumb hurt so bad from trying to stretch it to the very top of the screen to reach the notification bars, and other various buttons. Hurt for a week, and returned this. Back to using my Galaxy S10e.... Really wish company's would make a smaller microSD phone.
I would recommend this to a friendBrand response from SonyListens
Posted
Hi RyanR, Thanks for the feedback. While we're glad that you are impressed with the performance, we're sorry to hear that you've had an unpleasant experience with the design of the Sony Xperia 5 IV that it had to be returned. It was designed to carry a large 5000 mAh battery packed into a compact form and at the same time a wide FHD+ HDR OLED display with 120 refresh rate, a mobile device tailor-made for creativity on the go. Again, we are sorry if the design is not fit for your daily usage. We hope you'd consider our other mobile devices. Regards, -Craig
- Rated 2 out of 5 stars
Awesome Features Daily Random Resets
dustin Posted
I would rate it 5 stars except it has randomly restarted once a day since I bought it in Aug 2023. Great screen quality, great audio (ldac, aptx, headphone jack, etc), great camera, expandable memory. Tolerated it resetting once a day but it has lately been doing it on work phone calls so no bueno. All suggestions including factory reset didn't help the random resets. Phone is now out of warranty and will be looking for another brand.
No, I would not recommend this to a friend - Rated 1 out of 5 stars
Great phone, not compatible with Verizon, Buggy
Deeznuts Posted
I really like this phone, but it had deal breaker issues. First, it does not work with Verizon. The service is poor compared to other phones I have had and the VOLTE (voice over calling or internet while calling) does not work hardly at all. Sometimes I can search things while on call, but most of the time it will not pull anything up. I called Sony and they said it is the service provider (Verizon). I called best buy and they said I got a bad phone and recommended a repair shop because they don't work on Sony phones. The shop said it was likely and issue with the service provider (Verizon). I have used this phone with Verizon, and US mobile (Verizon MVNO) and it has the same issue. It will not work at all with Visible (Verizon owned VNMO). The phone is also buggy. Thumbprint scanner will not work when phone is on the wall charger. After owning for over a year it freezes at times and I cannot close out google maps. I need to swipe down on the top of the phone and open another app and then I can open the apps menu and close it. Lastly, no one wants to trade a Sony Phone. Even Sony doesn't give any trade credit. At least with other carriers you can get a new phone for 500-600 with trade. Sony you have to pay the exorbitant price every time. The battery is great, screen is great, thumbprint scanner is nice, phone jack is awesome.
No, I would not recommend this to a friendBrand response from SonyListens
Posted
Hi there, We are sorry to hear that you are experiencing issues with your Xperia 5 IV. We'd love to troubleshoot the issue and make this a better experience for you. May we contact you to help? If so, please email the below information to socialsupport@am.sony.com
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Username:
Telephone Number:
Model Number:
Issue:
Case ID:
Regards,
Carl
- Rated 5 out of 5 stars
Best battery I've encountered
EilamD Posted
Very solid overall, never too hot, never too slow. Battery life is by far the best I've seen. I've gone for three days without charging with normal usage, and minimum two days with near constant (even if not overly demanding) usage.
I would recommend this to a friendBrand response from SonyListens
Posted
Hi EilamD, We're glad that you are enjoying your new phone. Combining hand-fit design with exceptional power and performance, the Xperia 5 IV is tailor-made for creativity on the go – from high-quality video recording and photography to mobile gaming and live streaming. Immerse yourself in a stunning FHD+ HDR OLED 120Hz Refresh rate display, with no notches on the 6.1" 21:9 Wide display to interrupt your view. So you can lose yourself completely in your favorite movies and TV shows. Boasting a large 5,000mAh battery packed into a compact form, the Xperia 5 IV combines long-lasting power with easy portability – so you can keep on creating. And if you need a boost, you can fast charge up to 50% in just 30 minutes with the XZQ-UC1 charger. Thanks for choosing Sony! Erin
- Rated 1 out of 5 stars
Too small. Too expensive.
SethF Posted
Im not happy with the price vs size. Its really small for the large price tag. I love Sony but unless the prices drop I'll be moving to Google phones. Good speakers and camera but NOT worth the price.
No, I would not recommend this to a friendBrand response from SonyListens
Posted
Hi SethF,
We're glad that you like the speakers and camera function of the XPERIA 5 IV. It's unfortunate that you are not completely satisfied with its performance. We would like to know more about your review so we can turn your experience around and convince you that the XPERIA 5 IV is worth it. Please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
-Ralph
- Rated 5 out of 5 stars
I like Sony for
RobertO Posted
very good phone, very good photos, very good battery, very good quality
I would recommend this to a friendBrand response from SonyListens
Posted
Hi RobertO, Awesome! We are so glad to hear that you are happy with your new Xperia 5 IV! Combining hand-fit design with exceptional power and performance, the Xperia 5 IV is tailor-made for creativity on the go – from high-quality video recording and photography to mobile gaming and live streaming. Immerse yourself in a stunning FHD+ HDR OLED 120Hz Refresh rate display, with no notches on the 6.1" 21:9 Wide display to interrupt your view. So you can lose yourself completely in your favorite movies and TV shows. Boasting a large 5,000mAh battery packed into a compact form, the Xperia 5 IV combines long-lasting power with easy portability – so you can keep on creating. And if you need a boost, you can fast charge up to 50% in just 30 minutes with the XZQ-UC1 charger.
Thank you for choosing Sony! -Carl
- Rated 5 out of 5 stars
Get this one!
NathanS Posted
Wonderful phone, I don't know why people aren't buying these. It has this cool dynamic vibration feature that vibrates the phone along with whatever music you're listening to, super cool. It also has the entire video, cinema, and photo suite of apps accompanied by fantastic cameras, an amazing package to have! Oh and a rare feature, expandable storage! Yes please.
I would recommend this to a friendBrand response from SonyListens
Posted
Hi NathanS,
You made the right choice! We're glad that you like the vibration function, dedicated apps, built-in cameras, and expandable storage feature of the Xperia phone.
Combining hand-fit design with exceptional power and performance, the Xperia 5 IV is tailor-made for creativity on the go – from high-quality video recording and photography to mobile gaming and live streaming. Immerse yourself in a stunning FHD+ HDR OLED 120Hz Refresh rate display, with no notches on the 6.1" 21:9 Wide display to interrupt your view. So you can lose yourself completely in your favorite movies and TV shows. Boasting a large 5,000mAh battery packed into a compact form, the Xperia 5 IV combines long-lasting power with easy portability – so you can keep on creating. And if you need a boost, you can fast charge up to 50% in just 30 minutes with the XZQ-UC1 charger. Thanks for choosing Sony!
-Ralph
- Rated 5 out of 5 stars
Highly recommended Sony phone
blue7342 Posted
Excellent phone. I have been using Xperia phones now for 10 years. Very fast and responsive. Build quality is excellent. Feels like a premium phone when you hold it, solid with a sturdy weight.
I would recommend this to a friend - Rated 2 out of 5 stars
Not a 6.1 appearance that you might expect.
Dkiev Posted
Bought the phone today. I have not had a chance to use it but it goes back. The phone is very narrow and long. It is probably 3 to 4 inches narrower than my Samsung S10 phone and it is longer by 3 to 4 inches, and it looks as 6.5 inches phone. I can live with longer portion, but being narrow and long, it does not look that well.
No, I would not recommend this to a friend - Rated 5 out of 5 stars
Sony Xperia 5IV
Jack Posted
Without question, the best phone ever produced! The size alone makes it exceptional; you can operate it with one hand! Sont finally got what no other manufacturer could comprehend, size matters! No body with any reasonable sense wants a wide phone, capable of falling from your hands. Apple phones are slowly failing in the marketplace and with Android phones holding 71% of the worldwide, they needed a good cell phone front and center and the Sony Xperia 5IV is the front runner! Size, battery life, charging, minimal downloaded apps, colors, one has it all. Prior to finding this jewel, I was using a Samsung Galaxy S22 purchased a few months back, it wasn't worthy of the trash can I dropped it in after setting up this phone! If you need a phone, search no longer, this is your phone and with it comes the respectability of a phone, not a huge brick up against your head looking like an idiot!
I would recommend this to a friendBrand response from SonyListens
Posted
Hi Jack, We're glad to hear that you are happy with this Xperia 5 IV Compact design with 4K HDR 120fps video recording. Combining hand-fit design with exceptional power and performance, the Xperia 5 IV is tailor-made for creativity on the go – from high-quality video recording and photography to mobile gaming and live streaming. Compatible with all major U.S. carriers (Verizon, AT&T/Cricket, T-Mobile). Thank you for giving the product a perfect rating! Jay