I'm not going to say that there isn't a better camera out there in the world, I'm just saying that as of the time I bought this I think it was the best option that I could get same-day from my local Best Buy.
Its pricey and as always try to catch a sale, but its a good dash cam. At least at this price point it included the SD card and the hard-wiring cable so I did not have to buy anything extra. Directions sucked, no info on the hard-wiring cable and I mean sure, if you have installed a radio before you probably don't need wiring info about the hard wire harness but I am the type who likes reassurance of simple things.
I was able to easily hard wire this into a 2020 Jeep Cherokee in about 30 minutes, but I have a fair amount of prior radio/remote start/12v experience too.
Connecting via wifi to my android was not a big deal but I did find that sometimes you need to force-quit the app to reconnect. People who don't catch onto that may have frustrating experiences trying to connect and this is something the company should fix.
The app itself is just OK. Does what it needs to do. Somehow I screwed up some settings to where it was not recording continuously even though it should have been and I am certain my settings should not have caused that, so I think this again is some app bug causing people frustration when they realize too late its not recording when it should have been. Definitely do a bunch of testing to make sure things are working right. My 30 minute install was nothing to the nearly 2 hours I spent trying to get settings dialed in. No matter what I tried using a parking mode seemed to break continuous recording when driving so I gave up on having a parking mode enabled. Some goofy things like that which just aren't working right and not really acceptable at this price point, but I am not going to un-install it now either.
That brings me to a different piece of advice: Maybe use it with the cig light adapter for a while before hard-wiring it in. I went straight to hard-wire and after doing that I'm obviously too invested to not put up with some rough spots like the crappy app and settings issues. I got it back to where it records automatically, and any impact it saves in a special folder which is good.
Night viewing I have not reviewed a lot of night footage but it seems to be excellent (once night mode is turned on for continuous recording, mine seemed to be defaulted to off weirdly). Quality low-light recording is a redeeming feature that brings it back up to 5 stars for me.
They can easily improve the app post-purchase, but if the camera was low quality the best app in the world would never help. Hence I am setting 5 stars for the camera itself, even if the supporting app and such is weak at this time. I was able to do a clean install without buying anything extra, I got it working to where I am happy with it, night recording is good, its fully automatic and requires no input now that its installed. I am happy with that.
The included memory card only seems to hold about 2 hours of video before looping over it, just an FYI. Its probably part of its smart memory management that keeps the memory card from getting wrecked from too many read/writes, etc. Despite being a 32 gig card it only seems to be using about 18 currently.
One of the best things is that it does not have its own screen. Yes I consider this a huge plus and almost a requirement. Built-in screens are useless, realistically nobody is ever going to twist their neck around to look at a tiny 240x380 LCD screen to review footage when we all have high-resolution phones in our pockets, reviewing footage is definitely better off on a phone or pulling the card to put in a computer and all a built-in screen does is light up annoyingly at night to blind you in the dark for the first 30 seconds. That being said they really need to improve that app connectivity since its the main way people set their settings and such so its unacceptable that it has the reconnect issues that it does (like I said, just force quit the app and restart it, takes two seconds but most just won't realize to do that).
I like that I have the option to add a rear camera some day (I probably will, when its in stock).
BestBuy doesn't allow uploading video and I wanted to include still-shots captured from the video as examples but the pictures are so high quality that bestbuy won't let me upload those either because they are too large of files, so take that for what its worth (bestbuy needs to improve their review system to allow photos more than 5MB and videos!)
Overall it should be slightly better for this kind of money but then again nothing else actually was better and within grasp when I wanted it, so they are a lazy leader in dash cams basically. They could easily do better but don't have to since no competition is on them hard enough yet. My argument is that if GoPro can give me a 10x better quality camera (picture/framerate/clarity) at almost the same price then clearly Thinkware is sitting on its laurels but yet somehow still leading.