Customer Ratings & Reviews

Well designed for UPS. Provides enough battery back up to safely close all open programs and shut down your PC.

The unit is supposed to have a three (3) year warranty. The battery in mine failed in less than 12 months. I submitted a support request, followed by a video of the unit not working (yes, I know that's dumb but they asked me to send it.) Since then, I have had no response to numerous emails (at least five) over the course of six weeks. They have ghosted me. I will never buy another Tripp Lite unit, and I would suggest that you consider looking at other makes.

I was suprised when I turned on my projector only to have the computer and monitors reboot from loss of power. In trying to report this to their technical services department, I was overwhelmed with having to know the wattage or amperage of each piece of equipment? Seems to me their technical experts could help a customer with that kind of needed information. Now, I'm left with having to turn off my computer equipment before turning on the TV, and I have no sence of security if this thing is providing any battery backup!