
Rating 4.3 out of 5 stars with 230 reviews
4.3- Performance (72)
- Build Quality (66)
- Portability (30)
- OLED Quality (26)
- Battery Life (17)
- Heat Dissipation (24)
- Noise Level (16)
Customer Images
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
- Rated 4 out of 5 stars
Best laptop experience I’ve ever had, 10/10 screen
I’m a content creator who does 4K flight simulator videos. I wanted to see if it’s possible to use a laptop for such a task but it can’t due to the ultra 9. I noticed that the CPU bottlenecks the 4080M SEVERELY. In cpu demanding programs, expect 20%-30% GPU usage, and 30-50fps at the full 2560x1600. However, in non demanding but still intense games like warframe, you can easily max out the game and get 200+ fps at max resolution. It’s very surprising how much fps this thin laptop can produce at times Build quality is the best I’ve ever experienced, can pick it up by the edge with one hand. No flex, can take a beating, Made fully out of high quality metals. But I’d say the BEST thing about this laptop is the screen, oh my GOD, talking about AMAZING. 20/10 on the screen. I had to return mine but ended up keeping it for a month just because of the screen. I’ll never be able to use a non oled device again after this. You can use it in the dark and if you have a black background, it’s like the screen is off and your applications are just hovering in space. I can’t recommend this laptop enough to regular users. Not so much for my fellow high end creators, you’ll need a 4090M. it seems the ultra 9 is up to par with a non overclocked desktop i9-12900k and this laptop’s 4080 is equivalent to a 2080, maybe a 2070 Something that is inportant to me is audio drivers/hardware. A lot of desktops/laptops I used suffer from audio popping. This one has none of that and allows for extremely high bit rate audio too. ASUS nailed it with this one, they should’ve just put an i9 or amd cpu in it though... Would’ve been the best computer I’ve used in my life and I’ve done 2 3090/4090 desktop builds. Some people complain about the gpu tsp on these laptops, from my experience the tdp wasn’t an issue on both the cpu and gpu, cpu would just hit max load fast and cause the gpu to slow down as a result.
Posted by Variable
- Rated 4 out of 5 stars
Amazing, may need cooling pad for longevity
This product is pretty darn good, I mostly play marvel rivals, modded Minecraft (a lot of mods + Shaders on high settings), and other miscellaneous games. This thing crushes them with ease so far. MR on max settings will run around 100-140 FPS, with some slight adjustments it will run closer to 200 fps. Minecraft with heavy mods runs around 150ish fps depending on if I’m flying or just walking. The OLED screen is very vibrant and beautiful as well. The only thing that I would hold against this laptop (and I am no expert) is that it does run high on temps. At first I had it on an elevated laptop stand with nothing in the middle for optimal airflow and with this it would run anywhere from 79-84c and now I have gotten a cooling pad for it as well which has helped a ton. It now runs anywhere from 69-75c when playing games for hours. Again I’m no expert but 84c seems high for having basically nothing underneath the laptop originally. Otherwise everything is pretty amazing so far, the display, the sound, the performance. If it’s on sale for anywhere around where I bought it at (2.2k) I’d say it’s worth it if you prioritize both performance as well as having an on the go laptop for work/school.
Posted by Trav
- Rated 5 out of 5 stars
Awesome gaming laptop.
It is very light to compare with other gaming laptops. It has good OLED display, so it is good to watch or create videos besides playing games. Im surprised that the fan is not noisy even if I play honkai starail with full graphic options. Also, Ive heard that intel cpu (which is the only option for RTX4080 and 4090 models) is worse than HX370 of AMD, but trust me; it isn't that bad. The vapor chamber helps a lot. It wouldn't make fan cry for just browsing with multiple tabs on in chrome. Actually it's not that bad. With 50% brightness while working on System Verilog with mutliple edge and chrome tabs on, the battery lasted about 6hours. I think it is decent, considering that it is a gaming laptop. Also, I think the biggest thing that I'm most satisfied of unexpectedly is the speaker. The speaker is very great. It has rich sound.
Posted by Yoonkyu
- Rated 4 out of 5 stars
Almost perfect
Beautiful machine. Chassis feels premium almost like a MacBook Display is just incredible and performances in game are pretty good. Only big downside is the wifi speed. I’m usually around 500 mbps but this guy only does 100 for no apparent reason. Updated drivers and settings didn’t solve the issue, will continue investigating and hopefully get luckier.
Posted by JA06
- Rated 2 out of 5 stars
OLED defeats versatility of a multi-purpose laptop
$2,699.99 is way to overpriced for this laptop, it has its good things, but the bad ones are a deal breaker for me so I will be returning my unit. It also doesn't make me happy at all that I had to pay the full price for a product with all these compromises, just because, for some reason, every other Zephyrus laptop has been getting discounted prices and sales, including both the G16 with 4070 and 4090, yet this is the only one that doesn't get the slightest discount, so no price match possibility whatsoever, so I much rather just send it back because back in October 2023 when it went down to $2,299.99 it made some sense, but I couldn't buy it then, but now, after Black Friday, Christmas, and even CES announcements, at $2,699.99 this laptop is just too overpriced and the cost doesn't make any sense. It is a shame that Asus didn't allow us to chose our preferred configuration, whether OLED or Mini-Led, or even just IPS. I'm very surprised that out of all the reviewers and owners, there's not a lot of tests that mention the image retention that happens to this OLED displays, I encountered it one day after spending 3 hours doing video editing and became worried, so started researching and did some tests that clearly showcase the issue, see attached images and video (https://youtu.be/63lG61BGoHA). The test performed that gave the results of the pictures is from https://screenburn.in/screen-image-retention-test/ I just followed the instructions and the image retention happened after just 5 minutes. OLED is gorgeous for constantly changing images like videos or games, which works nicely on TV's, but defeats versatility of a multi-purpose laptop, as, like me, many others are not always using it to watch videos or play games, maybe just about 10% of the time, because we mostly use it for productivity tasks, like spending multiple straight hours coding, writing, editing videos or audio, doing calculations on a spreadsheet or even just browsing the web, all of which have interfaces with tons of static UI elements, so "Hiding the taskbar" is just not enough to prevent future burn in. The laptop itself is very powerful and well designed, but it is only as strong as its weakest links, which are: Windows 11 and all its nonsense of hiding menus within layers of menus, also all the Asus bloatware, Armory Crate, and others that are supposed to help but just hog a lot of the laptop's resources and is always conflicting with Windows 11 for the control over the power plan settings like sleep and display timers and others; and finally, the OLED with the previously mention downsides. Perhaps this hardware would be a beast if it was paired with a Mini LED display, Windows 7 or 10, plus removing Armory Crate, MyAsus and all the bloatware and using G-Helper instead. Pros: - Beautiful build quality. - The hardware is very powerful. - Lightweight and very portable. - Better ventilation design than the M16 which blew burning hot air directly to the screen and hand if using a mouse, also the bottom has more holes for better air intake. - Gorgeous vibrant and accurate display. - Huge and comfortable track-pad. - Very comfortable keyboard. - Full sounding speakers, not yet like Macbook, but closest that any other windows laptop I've ever used. - Good amount of I/O ports, would've been perfect if it also had an RJ45 ethernet port. - The status lights are better placed in the back so unlike the M16, they don't draw attention with the reflection of the flashing towards the screen. - MUX Switch. Neutral: - I couldn't care less about the "Slash Lighting", seems kind of gimmicky to me, can be turned off but the laptop would look more stylish without it or with something more subtle. - My battery said it would last for 6 hours on the lowest settings, which is lower than advertised, but I don't mind since I mostly use it plugged in. Cons: - Too expensive bearing in mind it's drawbacks. - Gets too hot just siting idle in silent mode which makes it turn the fans on every now and then to cool it down even under low load. - OLED image retention and highly likely future burn in and panel degradation and dimming. - No Philips Head screws but less common ones to open the laptop. - Windows 11 and it's cumbersome UI that most of the times requires 3x the actions to get to the same menu you got with only one with Windows 7. - Armory Crate and Asus software gets confusing and overwhelming as there are a lot of similar options spread between both of them and even windows, they all should be be consolidated into a single centralized and simpler program, like G-Helper does.
Posted by NickB