
Rating 4.6 out of 5 stars with 175 reviews
4.6- Ease of use (70)
- Auto Lock (18)
- Installation (13)
- Compatibility (7)
- App (6)
- Connectivity (7)
- Size (6)
- Noise Level (5)
Customer Images
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
- Rated 4 out of 5 stars
really good lock, August Pro not required
I am very much happy I got this lock when I did. I was going out of town and needed to allow access to my pets and this was perfect. The app reviews complain about the auto-unlock feature, but that is an issue with theirs, phnoes, mine has always worked and I don't even need it. Has worked for Every guest I've allowed access to with no issue, and with the connect, it's always accessible via wifi. PLEASE NOTE, this doesn't go ove your lock, it replaces the back plate of your lock. keep that in mind. Gripes : I don't like that the battery covery for the lock isnt very secure. someimtes wont lock if door isn't lined up directly with lock, so have a secure door. Mines is a heavy custom door. Praise : super easy to use, no exxplanation requried to my guests i added. app Always works! keeps a great connection, even if connect brick is sort of far away. Great on alerts and auto lock options as well. I am surprised i ike this lock so much and would heavily recommend I just wish that August app would be inclusiof other smart features serviceds, not their fault. No homekit, but really consider is homekit worth the addition 40-80 dollars. you have to be really ingrained in it, for me I'm not. plus the app really is perfect.
Posted by Verno
- Rated 5 out of 5 stars
5 minutes to setup
if you are looking for a smart door lock and you rent the house or apartment then this is what you need because all you are changing is the parts inside your house, so the owner or landlord can still open the door with the original key. if you buy the smart door lock only you can open the door via bluetooth and you need to be very close to the door, now if you buy the little wifi hub too you can lock and unlock your door from anywhere in the planet.
Posted by Alfmetal
- Rated 5 out of 5 stars
Nice smart lock
Bought this a few weeks ago. I had bought it because we burn thru keys. Now I just send an invite. I have not WiFi’d it. You have to careful with the lock adapters. They give you three different versions but of course none fit my lock. I was OK with that because it was time to change it out. I just made sure the new one fit one of the adapters. Installation is easy. Watch some of the You Tube videos. The lock and app are not overly complicated. I liked that. All in all it is well built and I think it will last a good long time. So far the batteries have held up OK. I do recommmend this product for ease of use, easy install and a simple app.
Posted by Parker
- Rated 5 out of 5 stars
Solid choice for automated home security
August smart lock was easy to install and simple to set up. It functions perfectly with the app to unlock my doors on arrival and re-lock the doors behind me. I'm a groggy morning person, so the peace of mind knowing that I *did* remember to lock the door this morning is worth it. It also payed off in other ways: letting in the plumber was easy when there was an emergency leak and the app let us know that our pet sitter wasn't coming while we were on vacation, so we were able to arrange another sitter from 1000 miles away AND let her in and out without having to get her keys. There's a million little ways that smart locks are handy -- and these locks do the job. CONS: If you have and use multiple doors, you'll need a hub for each lock -- it would be great if multiple locks could work off the same hub, but sadly that's not the case. Similarly, auto-unlock only works on one door per phone... if you're like me and have a vestibule/patio door to get through before the front or back door, I still have to unlock one of them manually -- I use the August keypad to stay key-free.
Posted by Starkfish
- Rated 5 out of 5 stars
This one fit better than the Pro
I love the August lock. Bought the Smart Lock Pro and ended up having to return it to get this one, the regular Smart Lock (2019 model). Both work the same and connect to WiFi using the August Connect device (included in both packages I purchased). The Pro model is rather large (significantly larger than a typical deadbolt; my guess is a little smaller than a softball). For our front door, the molding protrudes preventing the Pro from fitting (the side clasps could not be fully extended to mount it). Options were to either modify the door or get another product. The regular (capsule shaped) Smart Lock fit better for us. If your door is flat on the inside, either should work fine. Installation was easy. I had a question about calibrating the deadbolt position - called August tech support and the tech actually used FaceTime to guide me through it all using a demo product (so I could see her do it and she could see it work at my house). Really great customer service.
Posted by Baker