Questions & Answers

Q: QuestionDoes this laptop have a Web cam and a dvd/cd burner

Asked 7 years ago by Sassy74.

• A:Answer Yes, this has a webcam and a DVD-RW drive.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionIs this system WiFi?

Asked 7 years ago by bdg7.

• A:Answer Yes, it is a good system WiFi

  Answered 7 years ago by Ray16Verified Purchase

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Q: QuestionDoes this computer have a HDMI port?

Asked 7 years ago by Shawnb39.

• A:Answer Yes

  Answered 7 years ago by AnonymousVerified Purchase

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Q: QuestionDo you have a lay-a-way option?

Asked 7 years ago by Dee.

• A:Answer I used the 12 month same as cash.

  Answered 7 years ago by Mike24Verified Purchase

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Q: QuestionThe letters are already rubbing off. Where can I find a keyboard protector for this model??? I've only had it a few weeks.

Asked 8 years ago by kpilk.

• A:Answer Thank you for your question. I was not able to find any keyboard protectors or skins for the 17-BS049DX model available on the site. I know that some third parties make them for this model but HP does not manufacture any for it.

  Answered 8 years ago by HP Team

  
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Q: QuestionCan I get a docking station

Asked 8 years ago by Anonymous.

• A:Answer No, this model does not have a docking station available.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionWish more current owners of this laptop would answer to settle this question. Is the keyboard is backlit or not? SPECS say yes, but 2 or 3 owners said no. It may be that they have it set to 'off' on the function row of keys and are not aware??

Asked 8 years ago by TypingInDark.

• A:Answer No, this does not have a backlit keyboard.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionI just purchased this laptop. The specs said backlit keyboard. The laptop I received does not have a backlit keyboard. Can someone clarify this which is correct. Is the one I have defective or is the info incorrect?

Asked 8 years ago by anonymous.

• A:Answer Yes, it is backlit. You have to turn it on is F5(I think, I'm not using it now.) Check the F keys. We found it by accident.

  Answered 7 years ago by RainBirdVerified Purchase

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Q: QuestionIs it s touch screen?

Asked 8 years ago by Jake.

• A:Answer No, this model is not touchscreen.

  Answered 8 years ago by CommunityAnswer

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Q: Questionhow many bits is this? i need at least 32

Asked 8 years ago by cm.

• A:Answer This model has Windows 64 bit.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionThe description says it has a backlit keyboard, yet everyone is saying it doesn't. Does it or not!?? ALSO, how many RAM slots does it have?

Asked 8 years ago by HandyMan72.

• A:Answer Backlight, no. 2 RAM slots. Per Crucial max RAM is 32GB, 2x16.

  Answered 5 years ago by Anonymous

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Q: QuestionIs this laptop fast?

Asked 8 years ago by Ty127.

• A:Answer yes fast I love it

  Answered 8 years ago by AnonymousVerified Purchase

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Q: QuestionDo you have a keyboard in Spanish? thank you so much

Asked 8 years ago by Ferxas.

Q: Questiondoes it playback blu ray discs ?

Asked 8 years ago by beammeupscotty.

• A:Answer No, as this laptop does not include a Blu-ray drive.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionI now have an HP G70-460us that has windows 7 installed. Can all of my present data including drivers be transfer to the 17.3 laptop windows 10?

Asked 8 years ago by Nick.

• A:Answer you can move your data over manually but win 7 drivers will not work on win 10 so you will need to find new drivers.

  Answered 8 years ago by rangerVerified Purchase

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Q: QuestionCan I plug in another monitor?

Asked 8 years ago by Anonymous.

• A:Answer Yes

  Answered 8 years ago by Lance555

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Q: QuestionWhat is the outside dimensions?

Asked 8 years ago by Anonymous.

• A:Answer This laptop measures 15.4 inches wide, 10.9 inches depth and 1 inch high.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionWhat is the screen resolution? Is it matte?

Asked 8 years ago by Peony.

• A:Answer The screen has a resolution of 1600 x 900 . The screen has a glossy finish.

  Answered 8 years ago by CommunityAnswer

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Q: QuestionIs this lap top only available off line?

Asked 8 years ago by Duckie.

• A:Answer got mine at the local best buy store

  Answered 8 years ago by kidsfishingVerified Purchase

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