A:AnswerNo. You cannot upgrade unless you are in a rare situation where your watch is broken/defective and is no longer being sold at Best Buy during your warrantied period.
A:AnswerThis is a tricky problem, because a lot of protection plans don't cover items "lost or stolen", but the reason for the loss of the item was a defect in the item.
I would contact Best Buy directly to attempt to resolve the issue.
A:AnswerJust take it back to your nearest Best Buy customer service counter and they will help! All your info is in the records under your phone number or email usually.
A:AnswerYes it should cover if the lenses get scratched and if it doesn’t hold a charge if it’s still in the 2 years of the
Geek Squad Protection Plan, but maybe call Geek Squad and ask them they may know the answer to the question.
A:AnswerThanks for your question, Krischel. The full terms and conditions for your plan can be reviewed any time at www.geeksquad.com/termsconditions. Generally, the Accidental Geek Squad Protection does not cover lost or stolen items. If you have any questions or concerns, please call us at (800) GEEK-SQUAD or (800) 433-5778.