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Name: 2-Year Accidental Geek Squad Protection
Brand: Geek Squad®
SKU: 6604167
Price: 179.99 USD
Rating: 4.8 (6004 reviews)

2-Year Accidental Geek Squad Protection

SKU:: 6604167

User rating, 4.8 out of 5 stars with 6002 reviews.

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QuestionHave a Samsung Galaxy watch purchased in August 2019. All of a sudden, watch will not turn on. Was charged with about 60-70% battery life and just turned off. What do I need to do?
Asked 5 years ago by Mel.
- Answer I had a similar issue with a Fossil Sport smartwatch. I figured out that via forums a trick to turn it back on, but I'm not sure how to fix it for a Galaxy Watch. I would suggest contacting Samsung's support directly, visiting their forums or visiting Reddit to figure out how to resolve the issue.
  Answered 5 years ago by awg4321
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QuestionIs my warranty all ready activated, and can i extend it?
Asked 5 years ago by Renee.
This question was asked about the related product: 2-Year Accidental Geek Squad Protection
- Answer It’s active the moment you pay for it. No extending it. By the time you’ve had a watch for two years anyways it’s going to be time for an upgrade
  Answered 4 years ago by Dinks88
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QuestionIs there a way I can track the last location for Galaxy active2 watch even if the watch is turned off? I tried on the app, Unfortunately, it will not allow me to press on any option since it is not connected. The was stolen and it was a gift
Asked 6 years ago by J.
- Answer This not a warranty question
  Answered 11 months ago by 1234
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QuestionI have the adh 300 warranty with my galaxy watch but the watch have factory defect and samsung give me refund. Can i reimburse the warranty i have or use it with the new samsung watch i will purchase?
Asked 6 years ago by LA.
This question was asked about the related product: 2-Year Accidental Geek Squad Product Replacement
- Answer If you head in to your local Best Buy we can get you a pro-rated refund on that Geek Squad Protection Plan. If you want to keep the protection, we'll just need documentation of the swap to provide coverage under the existing plan.
  Answered 6 years ago by GeekSquadSupport
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QuestionIf i have a $1500 msi laptop, that already had to be replaced once, with a warrainty. Its getting over heated and afecting performance like last time, may I choose a different PC with a $1400 value to replace it?
Asked 6 years ago by Case.
This question was asked about the related product: 2-Year Accidental Geek Squad Product Replacement
- Answer That’s A Question for customer service
  Answered 5 months ago by KellieB
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QuestionI have the Michael Kors Sofie watch , at this time its lagging a lot and the battery is draining at a higher rate than before. what I wanted to know is with this plan am I able to change brands for my replacement and get a Samsung watch instead?
Asked 6 years ago by rolokrys21.
This question was asked about the related product: 2-Year Accidental Geek Squad Product Replacement
- Answer Thank you for choosing to protect your watch with a Geek Squad Product Replacement Plan! Generally speaking, such plans will offer a replacement of the same item if it is still available. The full terms and conditions for your plan can be reviewed any time at www.geeksquad.com/termsconditions. You may also speak with your local store about this. You can find information about your local store at www.bestbuy.com/storelocator.
  Answered 6 years ago by GeekSquadSupport
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QuestionDoes it covered cracked screen
Asked 7 years ago by Andi.
This question was asked about the related product: 2-Year Accidental Geek Squad Product Replacement
- Answer Yes, the product replacement coverage covers a cracked screen.
  Answered 7 years ago by CommunityAnswer
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QuestionWhat if the face/screen breaks or cracks. Will this plan fix or replace it?
Asked 7 years ago by Curious.
This question was asked about the related product: 2-Year Accidental Geek Squad Product Replacement
- Answer In most cases, yes, this plan will cover accidental damage. The full terms and conditions for this plan can be reviewed any time at www.geeksquad.com/termsconditions.
  Answered 7 years ago by GeekSquadSupport
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QuestionI have the two year plan on my Fitbit Charge 2. The Fitbit keeps loosing its charge too quickly, so I am going to be bringing it in. Using the plan, can I use the replacement money towards purchasing an Apple 4 watch, instead of the Charge 2?
Asked 7 years ago by UkGirl.
- Answer Yes
  Answered 7 years ago by DJJDRock
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QuestionMy fossil q wander gen 2 has some type of watermarks around the edge of the watch face... is this covered under my 2 year warranty under normal wear and tear?
Asked 7 years ago by Anonymous.
- Answer Yes. Take it into your nearest Best Buy/Geek Squad and they will send it off for repair or if it is not able to be repaired you get the value of the watch back to get a new one!
  Answered 7 years ago by DJJDRock
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QuestionIs the leather band under warranty?
Asked 7 years ago by Anonymous.
This question was asked about the related product: 2-Year Accidental Geek Squad Product Replacement
- Answer the OEM band would be covered on the vivoactive 3. The band that mine came with (the OEM) was not leather.
  Answered 7 years ago by azwillie
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QuestionI bought a Fossil Q Venture, Gen. 2 with this plan but I saw that the website says they no longer sell the product. Does this mean I wouldn't be able to get a replacement of the same model if I wanted to use the plan to replace it? It's scratched up now.
Asked 7 years ago by KRQS.
This question was asked about the related product: 2-Year Accidental Geek Squad Product Replacement
- Answer Hello KRQS – If the covered product is no longer available, and yours is not repairable, we would attempt to find a comparable product for you. Please note that under the Terms & Conditions of the plan, available at www.geeksquad.com/terms, scratches are considered a cosmetic defect and would not qualify for service or replacement.
  Answered 7 years ago by GeekSquadSupport
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QuestionCan we take fit bit to best buy purchased for my wife for christmas and the band keeps coming off on 1 side purchased the 2 year she has all my info or can pull it up we cannot find the receipt
Asked 7 years ago by JS.
- Answer YES!! All you need is the phone # you used when you purchased the warranty.
  Answered 7 years ago by Tanya
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QuestionI was gifted a FitBit and with it the 2 year replacement plan but the plan holder is in the purchasers name. how do I get the plan changed over into my name, since the fitbit is mine?
Asked 8 years ago by Vanecia.
- Answer Best buy can look it up, under the person's phone who gave it to you, or if they have membership #
  Answered 8 years ago by tommy
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QuestionI recently purchased a Fitbit Charge II for a friend with the 2-Year Accidental Geek Squad Product Replacement. After the fact I realized the replacement plan should have been in her name not mine. How do I transfer plan ownership to her?
Asked 8 years ago by slowtowake.
- Answer Yes, the product description says you can for no charge. I would visit a store if it’s convenient
  Answered 7 years ago by Karen
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Questionhi I need Know my geek squad number plan Question I bought an intelligent clock online and I do not know what the plan number is. Could you send me my plan number, by mail please?
Asked 8 years ago by Rodolfo.
This question was asked about the related product: 2-Year Accidental Geek Squad Product Replacement
- Answer yes
  Answered 7 years ago by Wilson
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QuestionHow do I get a replacement for my Galaxy Watch 4 if it is not holding a charge
Asked 4 years ago by Rlssss.
This question was asked about the related product: 2-Year Accidental Geek Squad Protection
- Answer I would replace it with another watch. The 4s have a terrible battery charge.
  Answered 4 years ago by Will
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QuestionDoes this plan only replace your item once? What if you want to replace the item a second time within the time of the warranty?
Asked 4 years ago by DarrenP.
- Answer You are getting a new device, so you'd need to purchase a new protection plan for the new device.
  Answered 4 years ago by Jason
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QuestionCan I purchase the GSP after I purchased my watch from best buy?
Asked 5 years ago by CAAA.
This question was asked about the related product: 2-Year Accidental Geek Squad Protection
- Answer Hi there. Thanks for your question! You absolutely can purchase Geek Squad Protection afterwards as long as it's within your return policy and depending on whether the watch is cellular or not. I hope this helps out. If you have any questions on this or would like to get started, please get in contact with your local Best Buy. You can find information about your local store at www.bestbuy.com/storelocator.
  Answered 5 years ago by GeekSquadSupport
  Answer this question
QuestionI bought a PS4 pro in June 2019 and got a 2-year warranty for $50 (2yr ADH 300) since the salesperson said that I can trade in the console for full price (I paid $350 before tax) towards the new PS5. How do I trade-in the console towards a preordered ps5?
Asked 5 years ago by char.
This question was asked about the related product: 2-Year Accidental Geek Squad Product Replacement
- Answer Your current console has to be broken in some manner for them to give you store credit…
  Answered 3 years ago by BuyerofThings
  Answer this question

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Questions & Answers

2-Year Accidental Geek Squad Protection

Q: QuestionHave a Samsung Galaxy watch purchased in August 2019. All of a sudden, watch will not turn on. Was charged with about 60-70% battery life and just turned off. What do I need to do?

Q: QuestionIs my warranty all ready activated, and can i extend it?

Q: QuestionIs there a way I can track the last location for Galaxy active2 watch even if the watch is turned off? I tried on the app, Unfortunately, it will not allow me to press on any option since it is not connected. The was stolen and it was a gift

Q: QuestionI have the adh 300 warranty with my galaxy watch but the watch have factory defect and samsung give me refund. Can i reimburse the warranty i have or use it with the new samsung watch i will purchase?

Q: QuestionIf i have a $1500 msi laptop, that already had to be replaced once, with a warrainty. Its getting over heated and afecting performance like last time, may I choose a different PC with a $1400 value to replace it?

Q: QuestionI have the Michael Kors Sofie watch , at this time its lagging a lot and the battery is draining at a higher rate than before. what I wanted to know is with this plan am I able to change brands for my replacement and get a Samsung watch instead?

Q: QuestionDoes it covered cracked screen

Q: QuestionWhat if the face/screen breaks or cracks. Will this plan fix or replace it?

Q: QuestionI have the two year plan on my Fitbit Charge 2. The Fitbit keeps loosing its charge too quickly, so I am going to be bringing it in. Using the plan, can I use the replacement money towards purchasing an Apple 4 watch, instead of the Charge 2?

Q: QuestionMy fossil q wander gen 2 has some type of watermarks around the edge of the watch face... is this covered under my 2 year warranty under normal wear and tear?

Q: QuestionIs the leather band under warranty?

Q: QuestionI bought a Fossil Q Venture, Gen. 2 with this plan but I saw that the website says they no longer sell the product. Does this mean I wouldn't be able to get a replacement of the same model if I wanted to use the plan to replace it? It's scratched up now.

Q: QuestionCan we take fit bit to best buy purchased for my wife for christmas and the band keeps coming off on 1 side purchased the 2 year she has all my info or can pull it up we cannot find the receipt

Q: QuestionI was gifted a FitBit and with it the 2 year replacement plan but the plan holder is in the purchasers name. how do I get the plan changed over into my name, since the fitbit is mine?

Q: QuestionI recently purchased a Fitbit Charge II for a friend with the 2-Year Accidental Geek Squad Product Replacement. After the fact I realized the replacement plan should have been in her name not mine. How do I transfer plan ownership to her?

Q: Questionhi I need Know my geek squad number plan Question I bought an intelligent clock online and I do not know what the plan number is. Could you send me my plan number, by mail please?

Q: QuestionHow do I get a replacement for my Galaxy Watch 4 if it is not holding a charge

Q: QuestionDoes this plan only replace your item once? What if you want to replace the item a second time within the time of the warranty?

Q: QuestionCan I purchase the GSP after I purchased my watch from best buy?

Q: QuestionI bought a PS4 pro in June 2019 and got a 2-year warranty for $50 (2yr ADH 300) since the salesperson said that I can trade in the console for full price (I paid $350 before tax) towards the new PS5. How do I trade-in the console towards a preordered ps5?

QuestionHave a Samsung Galaxy watch purchased in August 2019. All of a sudden, watch will not turn on. Was charged with about 60-70% battery life and just turned off. What do I need to do?

QuestionIs my warranty all ready activated, and can i extend it?

QuestionIs there a way I can track the last location for Galaxy active2 watch even if the watch is turned off? I tried on the app, Unfortunately, it will not allow me to press on any option since it is not connected. The was stolen and it was a gift

QuestionI have the adh 300 warranty with my galaxy watch but the watch have factory defect and samsung give me refund. Can i reimburse the warranty i have or use it with the new samsung watch i will purchase?

QuestionIf i have a $1500 msi laptop, that already had to be replaced once, with a warrainty. Its getting over heated and afecting performance like last time, may I choose a different PC with a $1400 value to replace it?

QuestionI have the Michael Kors Sofie watch , at this time its lagging a lot and the battery is draining at a higher rate than before. what I wanted to know is with this plan am I able to change brands for my replacement and get a Samsung watch instead?

QuestionDoes it covered cracked screen

QuestionWhat if the face/screen breaks or cracks. Will this plan fix or replace it?

QuestionI have the two year plan on my Fitbit Charge 2. The Fitbit keeps loosing its charge too quickly, so I am going to be bringing it in. Using the plan, can I use the replacement money towards purchasing an Apple 4 watch, instead of the Charge 2?

QuestionMy fossil q wander gen 2 has some type of watermarks around the edge of the watch face... is this covered under my 2 year warranty under normal wear and tear?

QuestionIs the leather band under warranty?

QuestionI bought a Fossil Q Venture, Gen. 2 with this plan but I saw that the website says they no longer sell the product. Does this mean I wouldn't be able to get a replacement of the same model if I wanted to use the plan to replace it? It's scratched up now.

QuestionCan we take fit bit to best buy purchased for my wife for christmas and the band keeps coming off on 1 side purchased the 2 year she has all my info or can pull it up we cannot find the receipt

QuestionI was gifted a FitBit and with it the 2 year replacement plan but the plan holder is in the purchasers name. how do I get the plan changed over into my name, since the fitbit is mine?

QuestionI recently purchased a Fitbit Charge II for a friend with the 2-Year Accidental Geek Squad Product Replacement. After the fact I realized the replacement plan should have been in her name not mine. How do I transfer plan ownership to her?

Questionhi I need Know my geek squad number plan Question I bought an intelligent clock online and I do not know what the plan number is. Could you send me my plan number, by mail please?

QuestionHow do I get a replacement for my Galaxy Watch 4 if it is not holding a charge

QuestionDoes this plan only replace your item once? What if you want to replace the item a second time within the time of the warranty?

QuestionCan I purchase the GSP after I purchased my watch from best buy?

QuestionI bought a PS4 pro in June 2019 and got a 2-year warranty for $50 (2yr ADH 300) since the salesperson said that I can trade in the console for full price (I paid $350 before tax) towards the new PS5. How do I trade-in the console towards a preordered ps5?