I called store on possible warranty coverage. i told them the model number and they verified TV was under warranty.
i then asked, i have scratch on screen, does it cover that? answer was yes, and for other screen damage. Geek dude said no ??? null

Question

I called store on possible warranty coverage. i told them the model number and they verified TV was under warranty.
i then asked, i have scratch on screen, does it cover that? answer was yes, and for other screen damage. Geek dude said no ??? null

willyb · Accepted Answer

it is sad when Geek squad says one thing and others say otherwise. makes is confusing and lose trust.... lose faith in Best Buy

JosephJr · Answer

Oh I see. So they’re telling us stories so we’ll buy the product with the extended warranties. I think I’ll be looking elsewhere for future purchases.

“I called store on possible warranty coverage. i told them the model number and they verified TV was under warranty. i then asked, i have scratch on screen, does it cover that? answer was yes, and for other screen damage. Geek dude said no ???”

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