“I bought a tv thanksgiving 2017 online, I had to wait till it was in on Dec. 6, 2017. I bought it as a Christmas gift for my Parents. We opened it it was damaged. Never out of box. I bought the 5 year plan. Is that covered? It should be.”
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I would definitely take it to the geek squad for repair, I had similar problem with a tv a purchased while back and they fixed the problem right away.
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