“Why does Geek Squad believe it is ok to leave a customer with a service warranty plan without an functional fridge for over 4 months? With no urgency or escalation options when calling the customer service line.”
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Sorry, I have not had that problem before. I would think if the frig was not working when delivered they would take it back with them. If you have to go to the stote, I would and ask for the manager of the syore and not mess with the people ignoring your problem.
Sorry, there was a problem. Please try again later.It’s not that Geek Squad believes it’s ok — long delays often come from backordered parts, manufacturer supply issues, or scheduling challenges. Unfortunately, customer service sometimes can’t speed that up.”
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