“I understood from the corporate office that a five year service plan was also included when we received the new TV.”
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Thank you for reaching out! Protecting a new TV, and your wallet, from costly repairs is always a great idea. Typically, the Geek Squad Protection Plan is purchased with a new TV, but it is not included in the purchase of the TV itself. We apologize if this isn't what was explained to you. The full terms and conditions for your plan can be reviewed any time at www.geeksquad.com/termsconditions.
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