Questions & Answers

Name: 5-Year Standard Geek Squad Protection
Brand: Geek Squad®
SKU: 7873203
Price: 249.99 USD
Availability: InStock
Rating: 4.5 (4180 reviews)

5-Year Standard Geek Squad Protection

SKU:: 7873203

User rating, 4.5 out of 5 stars with 4180 reviews.

See Details

Show only Answered Questions

Include AI Generated Q&A

Page Showing 1-20 of 66 questions

Ask a Question

QuestionHow long does the plan last?
- Answer The plan lasts for 36 months.
This question and answer was generated by AI based on customer and product data.
QuestionWhat happens if the product needs to be replaced?
- Answer Geek Squad Protection will take care of any covered repairs or replacement of your product.
This question and answer was generated by AI based on customer and product data.
QuestionDoes the plan cover repairs after the manufacturer warranty expires?
- Answer This plan enhances your manufacturer warranty and gives you extended coverage when the manufacturer warranty ends.
This question and answer was generated by AI based on customer and product data.
QuestionCan I use the plan for repairs caused by a power surge?
- Answer Geek Squad Protection often covers important repairs that your manufacturer warranty doesn't, including those caused by power surges.
This question and answer was generated by AI based on customer and product data.
QuestionWhy should I consider getting the plan?
- Answer Geek Squad Protection enhances your manufacturer warranty and gives you extended coverage when the manufacturer warranty ends.
This question and answer was generated by AI based on customer and product data.
QuestionWhat kind of repairs are covered by the plan?
- Answer Geek Squad Protection often covers important repairs that your manufacturer warranty doesn't, like failure due to a power surge.
This question and answer was generated by AI based on customer and product data.
QuestionMy appliances where delivered and i purchased a 3 year extended warranty from geek squad when i purchased the appliances on line. am i automatically covered or is there something i need to register. i don't have any paper work except whats on my receipt.
Asked 4 years ago by becky.
This question was asked about the related product: 3-Year Standard Geek Squad Protection
- Answer Hi Becky. Thanks for your great question. Upon purchase of the product and protection, the 3 year protection activates right there. If at any time we needed to use your plan, we can access it by looking up your account information. There's nothing that you need to do for it at this point. So you can have peace of mind in case something goes wrong. Please let us know if you have any further questions regarding this by calling (800) GEEK-SQUAD or (800) 433-5778.
  Answered 4 years ago by GeekSquadSupport
  Answer this question
QuestionI didn't receive my warranty envelope that I think they usually provide for my files. Can I go to the store and get a copy or receive via email?
Asked 7 years ago by Julie.
This question was asked about the related product: 5-Year Standard Geek Squad Protection
- Answer After delivery, I was emailed a "link" to see my "Geek coverage". I did not receive any paperwork about the maintenance agreement at the store when I made my purchase. Don't know if this helps??
  Answered 7 years ago by Koop4
  Answer this question
QuestionDoes warranty go into effect on purchase date or on delivery date?
Asked 6 years ago by Stan.
This question was asked about the related product: 5-Year Standard Geek Squad Protection
- Answer Yes, your warranty and extended warranty (Geek Squad Protection Plan) if purchased goes into effect on the date of delivery. Although, any issues within the first year must be resolved through the manufacturer. This basically means your first year Geek Squad protection plan is for nothing. Even though you paid for year 1, you technically can't use the plan until the 2nd year.
  Answered 4 years ago by Xmen
  Answer this question
QuestionI would like to transfer my warranty. How do I do that?
Asked 4 years ago by Anonymous.
This question was asked about the related product: 3-Year Standard Geek Squad Protection
- Answer Hi there. Thanks for your question! To do this, please give us a call at (800) GEEK-SQUAD or (800) 433-5778 and we'll get this taken care of for you.
  Answered 4 years ago by GeekSquadSupport
  Answer this question
QuestionThe surface of my refrigerator is not durable but dents with the slightest bump. Furthermore, it is nearly impossible to keep the surface clean and it looks horrible. Is there anything I can do? Have 3-year standard GSP.
Asked 5 years ago by Janetwriter.
This question was asked about the related product: 3-Year Standard Geek Squad Protection
- Answer Definitely not through Geek Squad as their coverage does NOT include anything cosmetic. Furthermore, if the product is still under MFG warranty, having geek squad come out to look at the unit will result in a service fee. Reread your contract. Maybe if you contact the manufacturer you might get some help...
  Answered 5 years ago by Phrog
  Answer this question
QuestionI need to know if the warranty covers a replacement side door shelf, One seemed to pull out of groove in door and now is cracked. If it is not a covered item can you assist me in getting a replacement for this fridge?
Asked 4 years ago by kcamp.
This question was asked about the related product: 3-Year Standard Geek Squad Protection
- Answer Do NOT trust the answer from Geek Squad. I had the same issues and the 5-years plan when I purchased in Aug. 2017 didn't specify if the shelves are covered or not. And it has been specified in the new terms & conditions after Sep. 2017. I contacted the manager at Bestbuy and representatives at Geek Squad multiple times, and they asked me to contact each other a lot. Finally, I've got an answer that they can't cover it because it's a part of cosmetic damage even though the terms & condition doesn't specify it. If it's still arguable that who will be in charge of in case if a container dropped to my baby's head and make a Hazzard if the Geek Squad defines it as the part of cosmetic problems.
  Answered 4 years ago by Jacob
  Answer this question
QuestionIf I bought an open box item and it's determined that it needs to be replaced due to a valid defect. Will best buy replace it for a new item or do I need to pay the difference between the open box and new item price?
Asked 1 month ago by Anonymous.
This question was asked about the related product: 3-Year Standard Geek Squad Protection
- Answer You'd need to the difference between the open box and the new price. That would only be fair.
  Answered 3 weeks ago by EmemU
  Answer this question
QuestionI purchased my Samsung refrigerator this year and the 3 year extended warranty. My refrigerator was ruined from surge getting into my kitchen and the refrigerator shorted out. It also had a lot of food in it. Am I covered under my extended warranty?
Asked 1 month ago by Refrigerator.
This question was asked about the related product: 5-Year Standard Geek Squad Protection
- Answer I do not believe that you would be covered under the extended warranty. Extended warranty would cover defects or performance failure strictly related to the working of the refrigerator. Power surges are not covered under the manufacturer's warranty.
  Answered 3 weeks ago by EmemU
  Answer this question
QuestionDoes the warranty plan cover a glass shelf shattering?
Asked 2 months ago by Pient.
This question was asked about the related product: 3-Year Standard Geek Squad Protection
Answer This Question
QuestionDoes geek squat protection cover esthetical damages like rust due to usage of the refrigerator?
Asked 9 months ago by CastiMora.
This question was asked about the related product: 5-Year Standard Geek Squad Protection
- Answer I don’t believe it does.
  Answered 5 months ago by PaulF
  Answer this question
QuestionI purchased a fridge February 2023 and filter needs replaced is this covered under 3 year warranty plan
Asked 1 year ago by Warranty.
This question was asked about the related product: 3-Year Standard Geek Squad Protection
- Answer No you have to buy this very expensive filter on your own. The 3 year warranty is crap and a waste of money. Best Buy sucks!
  Answered 1 year ago by Jose
  Answer this question
QuestionMy refrigerator door shelf cracked (I’m guessing because it’s plastic and the refrigerator keeps the plastic cold). Is it possible to have this replaced under the 5 year warranty plan? Or is this considered damage that is not covered under the policy.
Asked 1 year ago by Faith.
- Answer Yes your are covered.
  Answered 1 year ago by TamNguyen
  Answer this question
QuestionWhen does the three-year warranty period being? Date of purchase or expiration of the manufacturer's warranty? Thanks, Wilson
Asked 1 year ago by Wilson.
This question was asked about the related product: 3-Year Standard Geek Squad Protection
- Answer after manufacturer warranty.
  Answered 10 months ago by David
  Answer this question
QuestionOnce this protection plan expires, is it renewalable for another 3 to 5 years
Asked 1 year ago by VivianC.
This question was asked about the related product: 3-Year Standard Geek Squad Protection
- Answer I just called them to renew our protection plan on our fridge that I thought expired on purchase date, but does not expire until installation date, and they informed me that the Geek Squad protection plan will automatically renew on the Best Buy Credit card annually at $99. I don't know if I set this up at purchase or if this is the norm if you use a Best Buy Credit Card. Hope this helps.
  Answered 1 year ago by Anonymous
  Answer this question

Showing 1-20 of 66 questions

Questions & Answers

5-Year Standard Geek Squad Protection

Q: QuestionHow long does the plan last?

Q: QuestionWhat happens if the product needs to be replaced?

Q: QuestionDoes the plan cover repairs after the manufacturer warranty expires?

Q: QuestionCan I use the plan for repairs caused by a power surge?

Q: QuestionWhy should I consider getting the plan?

Q: QuestionWhat kind of repairs are covered by the plan?

Q: QuestionMy appliances where delivered and i purchased a 3 year extended warranty from geek squad when i purchased the appliances on line. am i automatically covered or is there something i need to register. i don't have any paper work except whats on my receipt.

Q: QuestionI didn't receive my warranty envelope that I think they usually provide for my files. Can I go to the store and get a copy or receive via email?

Q: QuestionDoes warranty go into effect on purchase date or on delivery date?

Q: QuestionI would like to transfer my warranty. How do I do that?

Q: QuestionThe surface of my refrigerator is not durable but dents with the slightest bump. Furthermore, it is nearly impossible to keep the surface clean and it looks horrible. Is there anything I can do? Have 3-year standard GSP.

Q: QuestionI need to know if the warranty covers a replacement side door shelf, One seemed to pull out of groove in door and now is cracked. If it is not a covered item can you assist me in getting a replacement for this fridge?

Q: QuestionIf I bought an open box item and it's determined that it needs to be replaced due to a valid defect. Will best buy replace it for a new item or do I need to pay the difference between the open box and new item price?

Q: QuestionI purchased my Samsung refrigerator this year and the 3 year extended warranty. My refrigerator was ruined from surge getting into my kitchen and the refrigerator shorted out. It also had a lot of food in it. Am I covered under my extended warranty?

Q: QuestionDoes the warranty plan cover a glass shelf shattering?

Q: QuestionDoes geek squat protection cover esthetical damages like rust due to usage of the refrigerator?

Q: QuestionI purchased a fridge February 2023 and filter needs replaced is this covered under 3 year warranty plan

Q: QuestionMy refrigerator door shelf cracked (I’m guessing because it’s plastic and the refrigerator keeps the plastic cold). Is it possible to have this replaced under the 5 year warranty plan? Or is this considered damage that is not covered under the policy.

Q: QuestionWhen does the three-year warranty period being? Date of purchase or expiration of the manufacturer's warranty? Thanks, Wilson

Q: QuestionOnce this protection plan expires, is it renewalable for another 3 to 5 years

QuestionHow long does the plan last?

QuestionWhat happens if the product needs to be replaced?

QuestionDoes the plan cover repairs after the manufacturer warranty expires?

QuestionCan I use the plan for repairs caused by a power surge?

QuestionWhy should I consider getting the plan?

QuestionWhat kind of repairs are covered by the plan?

QuestionMy appliances where delivered and i purchased a 3 year extended warranty from geek squad when i purchased the appliances on line. am i automatically covered or is there something i need to register. i don't have any paper work except whats on my receipt.

QuestionI didn't receive my warranty envelope that I think they usually provide for my files. Can I go to the store and get a copy or receive via email?

QuestionDoes warranty go into effect on purchase date or on delivery date?

QuestionI would like to transfer my warranty. How do I do that?

QuestionThe surface of my refrigerator is not durable but dents with the slightest bump. Furthermore, it is nearly impossible to keep the surface clean and it looks horrible. Is there anything I can do? Have 3-year standard GSP.

QuestionI need to know if the warranty covers a replacement side door shelf, One seemed to pull out of groove in door and now is cracked. If it is not a covered item can you assist me in getting a replacement for this fridge?

QuestionIf I bought an open box item and it's determined that it needs to be replaced due to a valid defect. Will best buy replace it for a new item or do I need to pay the difference between the open box and new item price?

QuestionI purchased my Samsung refrigerator this year and the 3 year extended warranty. My refrigerator was ruined from surge getting into my kitchen and the refrigerator shorted out. It also had a lot of food in it. Am I covered under my extended warranty?

QuestionDoes the warranty plan cover a glass shelf shattering?

QuestionDoes geek squat protection cover esthetical damages like rust due to usage of the refrigerator?

QuestionI purchased a fridge February 2023 and filter needs replaced is this covered under 3 year warranty plan

QuestionMy refrigerator door shelf cracked (I’m guessing because it’s plastic and the refrigerator keeps the plastic cold). Is it possible to have this replaced under the 5 year warranty plan? Or is this considered damage that is not covered under the policy.

QuestionWhen does the three-year warranty period being? Date of purchase or expiration of the manufacturer's warranty? Thanks, Wilson

QuestionOnce this protection plan expires, is it renewalable for another 3 to 5 years