Questions & Answers

Q: QuestionDoes Bestbuy have an assembly option to put the fireplace stand together?

Asked 3 years ago by Biblexyz1.

This question was asked about the related product: 58" Tall Glass Two Door Soundbar Storage Fireplace TV Stand for Most TVs Up to 65"

• A:Answer Hi Sil, Best Buy does offer an assembly service through their Geek Squad service. Please reach out to your local store or visit the link below. https://www.bestbuy.com/site/services/geek-squad/pcmcat138100050018.c?id=pcmcat138100050018

  Answered 3 years ago by Brand Expert

  
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Q: QuestionWhat is the size of the firebox ?

Asked 3 years ago by Lucylu.

This question was asked about the related product: 58" Tall Glass Two Door Soundbar Storage Fireplace TV Stand for Most TVs Up to 65"

• A:Answer Hi Lucylu, The fireplace insert measures 20" W x 4" D x 18" H. Have a great day!

  Answered 3 years ago by Brand Expert

  
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Q: QuestionWhat tools are needed for assembly

Asked 3 years ago by Frank.

This question was asked about the related product: Walker Edison - 58" Tall Glass Two Door Soundbar Storage Fireplace TV Stand for Most TVs Up to 65" - Espresso

• A:Answer Hi Frank, A Phillips head screwdriver is required for the assembly (not included). Wood glue is provided for the dowel assembly as well as the Allen wrench.

  Answered 3 years ago by Brand Expert

  
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Q: QuestionIs it remote controlled?

Asked 4 years ago by Anonymous.

This question was asked about the related product: 58" Tall Glass Two Door Soundbar Storage Fireplace TV Stand for Most TVs Up to 65"

• A:Answer No

  Answered 4 years ago by Furniture

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Q: QuestionI just purchased this tv stand and have a 65 inch LG tv will it fit on top with out any issues

Asked 4 years ago by Spoiled.

This question was asked about the related product: 58" Tall Glass Two Door Soundbar Storage Fireplace TV Stand for Most TVs Up to 65"

• A:Answer Absolutely. I have a 65” Samsung hanging above it. It will almost fill the entire top width if you sit it on top.

  Answered 3 years ago by Mike

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Q: QuestionI was wondering how much this stand weighs?

Asked 4 years ago by Caroline.

This question was asked about the related product: 58" Tall Glass Two Door Soundbar Storage Fireplace TV Stand for Most TVs Up to 65"

• A:Answer Hi Caroline, When assembled, this TV stand weighs 120 lbs. Have a great day!

  Answered 4 years ago by Brand Expert

  
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Q: QuestionDoes fit for 75 tv ?

Asked 4 years ago by Cindy.

This question was asked about the related product: 58" Tall Glass Two Door Soundbar Storage Fireplace TV Stand for Most TVs Up to 65"

• A:Answer Hi Cindy, This particular fireplace TV stand won't accommodate a 75" TV. However, this link (below) has fireplace TV stands that will. Hope that helps! https://www.bestbuy.com/site/searchpage.jsp?id=pcat17071&qp=brand_facet%3DBrand~Walker%20Edison%5Emaxtvsizerange_facet%3DMaximum%20TV%20Size~75%22%20or%20More&st=fireplace+tv+stands+up+to+75%22+tv

  Answered 4 years ago by Brand Expert

  
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Q: QuestionCan you buy a remote to operate the fireplace.?

Asked 4 years ago by Fireplace.

This question was asked about the related product: Walker Edison - 58" Tall Glass Two Door Soundbar Storage Fireplace TV Stand for Most TVs Up to 65" - Rustic Oak

• A:Answer Yes

  Answered 3 years ago by Dady

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Q: QuestionWalker edison highboy I've noticed different wood image options have different fireplace glows I'm interested in the white oak option with fireplace glow as shown as it looks more realistic, can the fireplace be switched out if unsatisfactory?

Asked 4 years ago by sue.

• A:Answer Hi Sue, I believe the difference that is being reflected in the image is either due to the lighting in the studio or what the flicker looked like when the shutter on the camera snapped. Does that make sense? It's the same fireplace insert in the images.

  Answered 4 years ago by Brand Expert

  
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Q: QuestionHi, what is the actual set Fahrenheit temperature this heater comes in. Not BTU, not square ft, BUT ACTAUL set heating temp on heater.

Asked 4 years ago by Magaly.

This question was asked about the related product: Walker Edison - 58" Tall Glass Two Door Soundbar Storage Fireplace TV Stand for Most TVs Up to 65" - Grey Wash

• A:Answer It’s just on or off. There’s two switches - one for fire lights and one for heater portion.

  Answered 3 years ago by Mike

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Q: QuestionARE CABINETS INCLUDED WITH FIREPLACE , BECAUSE ACCORDING TO FEATURE SPECIFICATION CABINETS ARENT INCLUDED. IM PUZZLED. IF THIS IS A FIREPLACE CABINET TV STAND THEN WHY WOULDN'T CABINETS COME WITH IT.

Asked 4 years ago by BEA.

This question was asked about the related product: 58" Tall Glass Two Door Soundbar Storage Fireplace TV Stand for Most TVs Up to 65"

• A:Answer Yes. What you see is what you get.

  Answered 4 years ago by FireVerified Purchase

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Q: QuestionI love the design of this TV stand. However, I need a gas insert. Can you purchase it without the electric fireplace?

Asked 4 years ago by Teach.

This question was asked about the related product: Walker Edison - 58" Tall Glass Two Door Soundbar Storage Fireplace TV Stand for Most TVs Up to 65" - Brushed White

• A:Answer Hello, The fireplace and TV stand are all packaged in the same box and it can't be purchased separately. We don't recommend modifying/altering the furniture as it will void the warranty.

  Answered 4 years ago by Brand Expert

  
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Q: QuestionWhat are the measurements of the two top shelves?

Asked 4 years ago by Anonymous.

This question was asked about the related product: Walker Edison - 58" Tall Glass Two Door Soundbar Storage Fireplace TV Stand for Most TVs Up to 65" - Grey Wash

• A:Answer Hello! Here are the dimensions of each top shelf: 6.5" H x 25.88" L x 14.16" D. Have a good day!

  Answered 4 years ago by Brand Expert

  
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Q: QuestionI want to purchase this item, can i just turn the fireplace on without heat ? And how long can i leave it on while at home obviously and how long can i leave the heat on as winter months as well Thank You

Asked 4 years ago by rosie.

• A:Answer There are 2 switches. One is for the heater portion and on switch is for the fire flicker and glow.

  Answered 3 years ago by Mike

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Q: QuestionDoes this have a timer on it?

Asked 4 years ago by Pat.

This question was asked about the related product: 58" Tall Glass Two Door Soundbar Storage Fireplace TV Stand for Most TVs Up to 65"

• A:Answer There is not a timer on this fireplace. It heats at 89.6 degrees and up to 400 square feet. Hope that helps!

  Answered 4 years ago by Brand Expert

  
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Q: QuestionWhat do the they charge to have this delivered and put to gather

Asked 4 years ago by Anonymous.

This question was asked about the related product: Walker Edison - 58" Tall Glass Two Door Soundbar Storage Fireplace TV Stand for Most TVs Up to 65" - Barnwood

• A:Answer I'm not sure, but if you have time it's not hard to put together. I'm an older female and did it myself. The instructions are so easy to follow it's just a little time consuming.

  Answered 4 years ago by Justme

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Q: QuestionWill the fireplace insert affect a soundbar? (The heat)

Asked 5 years ago by hsteacher.

This question was asked about the related product: Walker Edison - 58" Tall Glass Two Door Soundbar Storage Fireplace TV Stand for Most TVs Up to 65" - Rustic Oak

• A:Answer Thanks for your question! The heat from the fireplace should not effect a sound bar or TV.

  Answered 4 years ago by Brand Expert

  
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Q: QuestionCan you pay to have it assembled and placed where you want it to be

Asked 5 years ago by Office.

This question was asked about the related product: Walker Edison - 58" Tall Glass Two Door Soundbar Storage Fireplace TV Stand for Most TVs Up to 65" - Espresso

• A:Answer Yes

  Answered 4 years ago by Furniture

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Q: QuestionWhat do I do when the button for the heat breaks? Mine was working and now won’t switch over.

Asked 5 years ago by Drose.

This question was asked about the related product: Walker Edison - 58" Tall Glass Two Door Soundbar Storage Fireplace TV Stand for Most TVs Up to 65" - Barnwood

• A:Answer Hi! Good question here! Feel free to reach out to us at 877-203-2917 or [email protected] on any replacement parts you might need. Thank you!

  Answered 5 years ago by Brand Expert

  
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