“I bought a new Samsung Smart TV. I get the surround sound with my cable channels; however, when I play any of the apps on the TV, such as Netflix, Amazon Prime, TV Plus, etc., the sound only comes from TV. Samsung couldn't solve the problem. Suggestions?”
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Change to PROGRAM until all the speaker lights are on, Mine is on AV2 and the HDMI next to the TV indicator is on. All 5 speakers and the bass work using these settings.
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