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We are sorry to hear this- please contact Acer support for assistance with this issue. Contact information is posted here for your convenience: https://www.acer.com/ac/en/US/content/service-contact
Sorry, there was a problem. Please try again later.Does this happen at every outlet you plug it into? Have you tried different outlets? Is the power outlet filtered, Uninterruptable Power Supply or a protected circuit of somekind? If this occurs everywhere you plug it in, it suggests an issue with your machine. Return it, or get the warrantee work done. I've seen nothing of the kind with mine.
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