Questions & Answers

Q: QuestionSo I have a acer that runs the same as this monitor and when I connect my ps5 to my monitor with the ps5 hdmi why can’t I get 1440p and 120hz do I have have to get an adapter for the display port it came with so I can get the higher graphics and hz

Asked 1 month ago by PlayStation213.

• A:Answer There could be several reasons for this but to troubleshoot this we suggest you contact Acer technical support for assistance with your Acer product. They are available 24/7 for in-warranty products and will be happy to help you with this issue.

  Answered 1 month ago by TeamAcer

  
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Q: QuestionI was told in store If I stream on multiple platforms I can use this monitor for gameplay and my obs but Is not working

Asked 1 month ago by Anonymous.

• A:Answer Thats not entirely monitor dependent. And depends on what you mean stream *ON multiple platforms. You need a powerful enough pc to stream FROM multiple platforms (OBS, YouTube, Streamlabs) at the same time; i hope you mean live Broadcasting multiple at the same time. The monitor is just a display. More information is needed to understand why your obs isn’t “working” to determine if its a monitor issue, and it rarely is.

  Answered 1 month ago by SrVinciVerified Purchase

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Q: QuestionHow great is it for a PS5 Pro

Asked 1 month ago by Zeus.

• A:Answer “Great” is relative, depending on your standards for gaming monitors and what you hope to you see. I like to think you’ll be satisfied because Ive had zero issues and very good quality but im on almost 2k PC Setup and can cross-enable my graphics card with certain monitor settings in order to take advantage of both. If you can modify your PS5 pro settings to increase the quality of the overall picture of the monitor, it’ll be “great”. And maybe even without tweaking it should be great. It is a PS5 Pro afterall. Hope this helps.

  Answered 1 month ago by SrVinciVerified Purchase

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Q: QuestionCan I hook up a Xbox to this monitor and will it work?

Asked 2 months ago by IIBigstoneyII.

• A:Answer Yes, you can hook up an Xbox to the Acer ED340CU Sbmiipx monitor, but you will not get an ideal experience due to compatibility limitations with ultrawide displays. The monitor will work, but with some drawbacks.

  Answered 2 months ago by TeamAcer

  
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Q: QuestionWhat is the longest size screw supported for the wall mount? And will using a standoff be okay when mounting?

Asked 3 months ago by Diego.

• A:Answer The Acer ED340CU Sbmiipx uses a 100mm x 100mm VESA mount and requires M4 screws for mounting. The standard length for these screws with most mounts is 10mm. However, the ideal length will depend on the thickness of your specific wall mount bracket. It is recommended to check the instructions provided with your wall mount for any particular screw length requirements.

  Answered 3 months ago by TeamAcer

  
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Q: QuestionIs this monitor considered ultra wide?

Asked 3 months ago by Tob.

• A:Answer Yes, the Acer Nitro ED340CU Sbmiipx is considered an ultrawide monitor. It features a 34-inch display with a 21:9 aspect ratio, which is a defining characteristic of ultrawide monitors.

  Answered 3 months ago by TeamAcer

  
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Q: QuestionWhat is the backlight technology? IE. Edge lit, Direct lit, FALD? Ect.

Asked 3 months ago by Omar.

• A:Answer The backlighting is edge lit.

  Answered 3 months ago by TeamAcer

  
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Q: QuestionWhy does the monitor display “no signal” while trying to connect?

Asked 3 months ago by Travis.

• A:Answer There could be several reasons for this, including loose or faulty cables, incorrect input source settings on the monitor, or issues with the computer's graphics card or drivers. If you need help with this please feel free to contact Acer support at 866-695-2237. Support is available 24/7 for in-warranty products.

  Answered 3 months ago by TeamAcer

  
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Q: QuestionHow do you turn the RGB lights on the back on? Searched everwhere for an answer. Not in user manual either.

Asked 3 months ago by Tyler.

• A:Answer While some Acer Nitro monitors feature RGB lighting, the ED340CU does not have this feature.

  Answered 3 months ago by TeamAcer

  
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Q: QuestionI just got a ps5 pro will this support what tha pro needs cuz I don't wanna buy this for nuthing

Asked 3 months ago by Nutty.

• A:Answer This monitor should work with most any gaming console that has an HDMI or DisplayPort connection.

  Answered 3 months ago by TeamAcer

  
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Q: QuestionDoes this have a built in speaker?

Asked 3 months ago by CuriousG.

• A:Answer Yes, this monitor has both built in speakers and an audio out port.

  Answered 3 months ago by TeamAcer

  
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Q: QuestionDoes this monitor come with mounting screws?

Asked 3 months ago by Anonymous.

• A:Answer While this monitor is VESA compatible 100mm x 100mm, it does not come with mounting screws.

  Answered 3 months ago by TeamAcer

  
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Q: QuestionWhat size screws do I need to mount this on the wall.

Asked 4 months ago by Allen.

• A:Answer The screws should be M4 screws that are 10mm in length.

  Answered 4 months ago by TeamAcer

  
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Q: QuestionWhy is my Switch 2 not displaying on my screen but I hear the sound and my Switch OLED displays perfectly fine?

Asked 4 months ago by Anonymous.

Q: QuestionIs it 4K

Asked 4 months ago by AntonioA.

• A:Answer No, the Acer Nitro ED340CU Sbmiipx is not a 4K monitor. It's a 34-inch UW-QHD (Ultra Wide Quad HD) monitor with a resolution of 3440x1440. While it offers a high-quality visuals, it doesn't reach the pixel density of a 4K monitor.

  Answered 4 months ago by TeamAcer

  
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Q: QuestionDoes this monitor offer rgb in the back ?

Asked 4 months ago by Anonymous.

• A:Answer The Acer Nitro ED340CU Sbmiipx monitor does not have RGB lighting on the back.

  Answered 4 months ago by TeamAcer

  
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Q: QuestionIs it compatible with ps5

Asked 4 months ago by Nick.

• A:Answer This monitor is compatible with most any gaming console that connects via DisplayPort or HDMI.

  Answered 4 months ago by TeamAcer

  
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Q: QuestionCan this type of monitor be used as a main monitor with a secondary one on the side.

Asked 4 months ago by Ortolaza.

• A:Answer Probably, but at normal desk distance you likely be swing your head side to side. Might try it as a single monitor in split screen.

  Answered 4 months ago by BrettCVerified Purchase

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Q: QuestionIs this monitor TAA compliant?

Asked 5 months ago by RhiLee.

• A:Answer Yes, this monitor is TAA compliant.

  Answered 5 months ago by TeamAcer

  
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