A:AnswerHi Harley, this Amana - 3.5 Cu. Ft. 8-Cycle Top-Loading Washer has a tub that should move freely. If you feel the movement is too much, please contact Amana Customer Experience Center at 1-800-253-1301 from 8 am to 8 pm, EST Monday through Friday.
A:AnswerHello Sapo, there are many factors that can occur, did the cycle already finish? If yes, you can rewash them in a smaller load. You would need to determine the cycle depending on the clothing type. The normal cycle will adjust the water to the amount of clothing in the washer. You would need to add more detergent if you clothes are already washed. If you have not already washed the clothes, then you would do the above but not add more detergent if you did not start the washer and let the clothes get mixed with the soap. We hope this helps.
A:AnswerHello. It’s disappointing when your appliance doesn't work like it's supposed to. Let us take care of this for you by reaching out to us directly via Facebook https://bit.ly/3IC5PQi or Twitter @AmanaCare.
A:AnswerHello Lisa! We are terribly sorry to hear about your concern. We would recommend contacting Amana® at (866) 616-2664. We are available M - F 8 am to 6 pm est. They will be better able to assist you.
A:AnswerHi steve! This Washer has a specific cycle used to clean it. This is called the Clean Washer with Affresh cycle. This cleaner can be purchased separately and helps keeps your washer working the way you'd expect it to work!
A:AnswerHey Sue, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
A:AnswerHello Patty! There are no set range of cycle times for this model of washer. Cycle times vary depending on water pressure in the home, load size, amount of detergent used etc. The unit also has a soil sensor, which would sense the soil on the clothing. Which in return would adjust the time. The time in the display is an estimated time only and may adjust.
A:AnswerSelect the cycle you want and press the button on the right. If you are using sensing mode to get the amount of water you need for the loan, the washer will cycle on and off while filling.