A:AnswerPlease reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. They would be able to further assist you. We hope this helps.
A:AnswerLBW, page 12 of the Installation Instructions advises of the conversion. We've included a link for the Installation Instructions below. Hopefully, this information is beneficial to you. Thank you for your inquiry regarding our Amana appliances!
https://shared.whirlpoolcorp.com/assets/pdfs/literature/Installation%20Instructions%20-%20W10620415.pdf
A:AnswerHello John! We are terribly sorry to hear about your concern. We would recommend contacting Amana® at (866) 616-2664. We are available weekdays, between 8 am to 8 pm EST. They will be better able to assist you.
A:AnswerHey Sam! It’s disappointing when your appliance doesn't work like it's supposed to. Let us take care of this for you by reaching out to us directly via Facebook https://www.facebook.com/AmanaBrand or Twitter @AmanaCare. When reaching out, also include your model and serial number and an image of the knob so we can see exactly which one you have. Thanks!