Questions & Answers

Q: QuestionCan you download Zoom and operate it?

Asked 4 years ago by Anonymous.

• A:Answer Hello! Yes, you can download Zoom on the Fire HD 10. You can download games and apps and use them on the go by following these steps: 1. Select Games & Apps or open the Apps or Games app. 2. Select an app from your Library to download it or search for a new app in the Store. Have a great day!

  Answered 4 years ago by Amazon Devices Customer Support

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Q: QuestionHow is the sound quality on this tablet?

Asked 4 years ago by Nova.

• A:Answer Sound is good. Could have a little more base, but otherwise great.

  Answered 4 years ago by Bert

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Q: QuestionWill you be getting these back in stock?

Asked 4 years ago by Dino.

This question was asked about the related product: Amazon - All-New Fire HD 10 Tablet (64 GB) - Plum

Q: QuestionDoes it have Dolby Atmos sound?

Asked 4 years ago by Franco.

• A:Answer Hello Franco, the Amazon Fire HD 10 does not have Dolby Atmos. It has stereo audio only. Have a great day

  Answered 4 years ago by Amazon Devices Customer Support

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Q: QuestionCan you do emails on this tablet?

Asked 4 years ago by Marty.

• A:Answer Yes, email works great. We use Wi-Fi for our email with the tablet, as it is not set up for phone calls.

  Answered 4 years ago by Bert

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Q: QuestionCan I use this tablet for draw and paint?

Asked 4 years ago by Mary.

• A:Answer Hi there! The answer is yes! There are different apps that you can download to do this. Hope this helps!

  Answered 4 years ago by Amazon Devices Customer Support

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Q: QuestionCan you open pdf files with the Amazon Fire?

Asked 4 years ago by julie28.

• A:Answer Hello, julie28! Yes, you can open PDF files on the Fire Tablets. Have a great day!

  Answered 4 years ago by Amazon Devices Customer Support

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Q: QuestionWill this work as a monitor for my Go Pro? Using the Go Pro App?

Asked 4 years ago by Sue.

• A:Answer Hi Sue, Unfortunately the Go Pro App has not been made available to the app store yet.

  Answered 4 years ago by Amazon Devices Customer Support

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Q: QuestionCan you play Roblox or other games on the tablet?

Asked 4 years ago by Fees85.

This question was asked about the related product: Amazon - All-New Fire HD 10 Tablet (64 GB) - White

• A:Answer Yes

  Answered 4 years ago by JerrodVerified Purchase

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Q: QuestionI currently own a Fire. When on the beach, the sun makes it difficult to see the screen. How does this new Fire match up?

Asked 4 years ago by 2SweetPeas.

This question was asked about the related product: Amazon - All-New Fire HD 10 Tablet (64 GB) - Plum

• A:Answer The screen is going to be the same on the new version. You may consider getting an antiglare screen cover for it if you plan on using it outside in the sun a lot. Hope that answers your questions, have a great day!

  Answered 4 years ago by Amazon Devices Customer Support

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Q: QuestionIs this a good tablet for kids? Are they able to download apps such as Roblox and TikTok?

Asked 4 years ago by MzG.

• A:Answer Yes you can download Apps, it is great for kids. I would suggest kids from 6 years old.

  Answered 4 years ago by ALCJ69

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Q: QuestionCan you put a SIM card in or is there a model which is already configured.

Asked 4 years ago by Oldguy.

This question was asked about the related product: Amazon - All-New Fire HD 10 Tablet (64 GB) - Plum

• A:Answer The Amazon Fire Tablets do not support SIM cards. They only use wifi to connect to the internet.

  Answered 4 years ago by Amazon Devices Customer Support

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Q: QuestionHow can I hook this tablet to unlimited internet service?

Asked 4 years ago by Mandi.

• A:Answer Hello, Mandi! This tablet would need access to WiFi to work. Have a great day!

  Answered 4 years ago by Amazon Devices Customer Support

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Q: QuestionCan you transfer books from old kindle to a new Kindle?

Asked 4 years ago by AvidReader.

This question was asked about the related product: Amazon - All-New Fire HD 10 Tablet (64 GB) - Plum

• A:Answer Yes. Go to your Amazon account and into the e-book purchases. Choose whatever you have purchased ( check box) and transfer to whatever Kindle devices you have purchased and registered and the job is done! VOILA!

  Answered 4 years ago by AnonymousVerified Purchase

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Q: QuestionOn the Amazon Fire Kindle 10 Can I download Netflix and Sling?

Asked 4 years ago by Anonymous.

• A:Answer Hello! Netflix and Sling are available for download in the Amazon App Store. Hope that helps!

  Answered 4 years ago by Amazon Devices Customer Support

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Q: QuestionHow long is the battery life

Asked 4 years ago by MJC.

• A:Answer Hi MJC, Up to 12 hours of reading, browsing the web, watching video, and listening to music. Hope that info helps.

  Answered 4 years ago by Amazon Devices Customer Support

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Q: QuestionSimilar to the Amazon Echo Show, can Alexa make hands-free video calls with Skype app on an Amazon Fire HD tablet?

Asked 4 years ago by TinManPDX.

This question was asked about the related product: Amazon - All-New Fire HD 10 Tablet (64 GB) - White

• A:Answer Hello, Only the Alexa app is hands free. 3rd party apps to call would still need you to open them and navigate the app. Hope that helps.

  Answered 4 years ago by Amazon Devices Customer Support

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Q: QuestionDoes this come with a cover that shuts the unit off when the cover is closed like my previous fire?

Asked 4 years ago by Billiet01.

• A:Answer Hello, This tablet does not come with a cover, you would have to purchase separate.

  Answered 4 years ago by Amazon Devices Customer Support

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Q: QuestionDoes these device have Alexa on them

Asked 5 years ago by Anonymous.

This question was asked about the related product: Amazon - All-New Fire HD 10 Tablet (64 GB) - White

• A:Answer Hello, yes, Alexa is built in, and hands free mode can be enabled or disabled. Hope that info helps.

  Answered 5 years ago by Amazon Devices Customer Support

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