Questions & Answers

Q: QuestionAre there any keyboards compatible with this device and if so which ones?

Asked 5 years ago by Da1MissBrown.

This question was asked about the related product: Amazon - All-New Fire HD 10 Tablet (64 GB) - Black

• A:Answer Hi There Most Bluetooth keyboards will work with this! Have a great day!

  Answered 5 years ago by Amazon Devices Customer Support

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Q: QuestionWill it run the YouTube TV app -- I repeat, the "YouTube TV" app? (I'm NOT asking about YouTube) . Thanks

Asked 5 years ago by Interrogatorius.

This question was asked about the related product: Amazon - All-New Fire HD 10 Tablet (64 GB) - Black

• A:Answer Hello, YouTube TV is available on our Fire TV lineup.

  Answered 5 years ago by Amazon Devices Customer Support

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Q: QuestionWhat does the manufacturer's warranty cover and how is it accessed? I have an extended warranty but I assume that I should use the manufacturer's warranty if it is in the first year from purchase. How does this work?

Asked 5 years ago by pattihty.

• A:Answer If you purchased the extended warranty with your tablet from Bestbuy please take your tablet to the nearest Bestbuy store and they will be able to assist you.

  Answered 5 years ago by Amazon Devices Customer Support

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Q: QuestionCan you take a trail cam sim card and use it on this?

Asked 5 years ago by Grif.

This question was asked about the related product: Amazon - All-New Fire HD 10 Tablet (64 GB) - Black

• A:Answer Hi Grif, Unfortunately this model does not have the technology to support a Sim card. Have a great day!

  Answered 5 years ago by Amazon Devices Customer Support

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Q: QuestionCan you download Firefox as a browser?

Asked 5 years ago by daswelch.

This question was asked about the related product: Amazon - All-New Fire HD 10 Tablet (64 GB) - Black

• A:Answer Hey there. As of right now, this tablet uses the Silk Browser. Firefox is not available at this time. The nice thing about the Silk Browser is that you can choose to have Google, Bing, Yahoo or DuckDuckGO as the default search engine. Hope this Helps!

  Answered 5 years ago by Amazon Devices Customer Support

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Q: QuestionIs the tablet compatible for gaming? Fortnite etc....

Asked 5 years ago by Cindy.

This question was asked about the related product: Amazon - All-New Fire HD 10 Tablet (64 GB) - Black

• A:Answer I need a Fortnite...... But device not suportet. How to install?

  Answered 5 years ago by BobigamesXD

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Q: QuestionDoes this tablet come with one year FreeTime unlimited subscription.

Asked 5 years ago by hanikitty.

This question was asked about the related product: Amazon - All-New Fire HD 10 Tablet (64 GB) - White

• A:Answer Don't know, I've been a Prime customer for years. Your paperwork should tell you.

  Answered 5 years ago by lanchorsVerified Purchase

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Q: QuestionCan I download educational app. I have an app from school to do homework.. Will it work,?? What about Yahoo??

Asked 5 years ago by Aiden06.

This question was asked about the related product: Amazon - All-New Fire HD 10 Tablet (64 GB) - White

• A:Answer Contact Amazon.

  Answered 5 years ago by lanchorsVerified Purchase

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Q: QuestionWhat software comes with the Amazon Fire HD 10?

Asked 6 years ago by Wayne.

This question was asked about the related product: Amazon - All-New Fire HD 10 Tablet (64 GB) - Black

• A:Answer Hi Wayne! The software that comes with this device is Fire OS. Amazon Fire OS is a mobile operating system based on Android and created by Amazon. Hope this helps!

  Answered 5 years ago by Amazon Devices Customer Support

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Q: QuestionHas Amazon fixed the HD port problem on this Kindle?

Asked 6 years ago by Jenny.

This question was asked about the related product: Amazon - All-New Fire HD 10 Tablet (64 GB) - Black

Q: QuestionLooking for less expensive 32GB tablet with WiFi, any suggestions?

Asked 6 years ago by Bobby.

This question was asked about the related product: Amazon - All-New Fire HD 10 Tablet (64 GB) - Black

• A:Answer The Kindle Fire works great as long as you have what you need downloaded before you are away from Wi-Fi. I love mine, it is affordable.

  Answered 5 years ago by Sciota

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Q: QuestionCan you access the google play store with this ?

Asked 6 years ago by mike.

This question was asked about the related product: Amazon - All-New Fire HD 10 Tablet (64 GB) - Black

• A:Answer yes, you have to sideload it, I have 1 and it takes 5 mins to do just search for google play store on a hd 10 2019

  Answered 6 years ago by GamesMaster16

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Q: QuestionDoes this kindle fire 10 have the Alexis feature?

Asked 6 years ago by Monkey.

This question was asked about the related product: Amazon - All-New Fire HD 10 Tablet (64 GB) - Black

• A:Answer Yes it does. I love Alexa. I’m so glad she’s always with me to answer questions.

  Answered 6 years ago by steamingirlie

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Q: QuestionMy Amazon - Fire HD 10 2019 release - 10.1" Tablet- 64GB quit working (bought new in 2020). I know it's charged, but none of the buttons work and nothing on the screen. Is there a "reset" option to turn it back on again?

Asked 4 years ago by skinnyj.

This question was asked about the related product: Amazon - All-New Fire HD 10 Tablet (64 GB) - Black

• A:Answer Hi Skinnyj, The steps to reset your tablet are below! Power off the device. Depending on your device model, press a button combination to launch recovery mode. Kindle Fire HDX (3rd Generation), Fire (4th Generation), and Fire HD 10 (7th Generation) devices: Press and hold the "power" and "volume up" buttons simultaneously. Release the buttons immediately after a logo appears on the screen. For all other devices: Press and hold the "power" and "volume down" buttons simultaneously. Release the buttons after five seconds. When the Recovery Mode options are displayed, use the volume up and down buttons to navigate the screen. Select Wipe data/factory reset by pressing the power button and confirm. Upon completion of a factory reset, your device is deregistered from your Amazon account. To use the device, register it again. Hope that helps!

  Answered 3 years ago by Amazon Devices Customer Support

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Q: QuestionHow to transfer games from one Kindle to another with out losing data

Asked 5 years ago by LarryT.

This question was asked about the related product: Amazon - All-New Fire HD 10 Tablet (64 GB) - White

• A:Answer Hello LarryT, unfortunately there's no way to guarantee that saved game data will transfer to a new device. Some games have cloud based save points, where signing in with your account will restore saved data, but others may save your game progress to the device. I would recommend seeing if your games allow you to sign into your account to save progress before switching devices. Any content that you'd purchased will be available for download to your new device upon signing into your Amazon account. Hope this helps!

  Answered 5 years ago by Amazon Devices Customer Support

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