“We have the echo dot and the blue light is on but it will not respond. We went thru the set up process and it responded to that.”

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• We had a similiar issue but realizec the sound was being routed through our bluetooth speaker which was asleep. once we disabled the auto sleep feature of our Bose Soundlink Mini ii, all was well.

  Answered by AngelOreo 8 years ago

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• Is the microhone on?

  Answered by Rellie 8 years ago

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• Try doing a factory rest also make sure you are with in range with your wi fi

  Answered by Boppa24 8 years ago

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• Go through the set up process again. This happened to me a few minutes after setting it up.

  Answered by FDiaz 8 years ago

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• Check to see if the dot has wifi

  Answered by Nine9ball 8 years ago

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