“Why doesn't the charging chord fit into the back? I bought it brand new.”

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• You probably got the wrong cord, id talk to support and see if you can get a new one.

  Answered by AshleyL 2 years ago

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• Try repositioning it.

  Answered by Supersmart 2 years ago

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• I am not sure it the white plug that plugs in fits in mine.

  Answered by DanaS 2 years ago

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