Questions & Answers

Q: QuestionDo any of these devices offer a back up power option with a power outage?

Asked 2 years ago by Dimple.

• A:Answer There is no power backup if there is a power outage. It has to remained plugged in for use.

  Answered 2 years ago by Lita6242

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Q: QuestionI am in the prompt to verify my device, by entering a code after visiting amazon.com. Where, however, do I enter the code into amazon.com website?

Asked 2 years ago by Anonymous.

• A:Answer Controls and downloads are done on your central Alexa Ap which controls all of your Alexa devices

  Answered 2 years ago by BrandelP

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Q: QuestionWhat are actual dimensions of screen (WxH)

Asked 2 years ago by Anonymous.

• A:Answer W 4 14/16 x 2 1/2

  Answered 2 years ago by user695724

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Q: QuestionIs it possible to just have this display an update a Google Calendar? I am looking to just have something on display to keep school activities organized and displayed on a constant online Google calendar as I update it.

Asked 2 years ago by Spencer.

• A:Answer It will. Echo 5 has updated to alexa + you can get your calendar on here. Ask Alexa.

  Answered 6 months ago by BillyPVerified Purchase

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Q: QuestionCan I download music apps on it?

Asked 2 years ago by Anonymous.

• A:Answer Yes I have Pandora and Spotify on mine You connect them to the device through your central Alexa Ap

  Answered 2 years ago by BrandelP

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Q: QuestionCan I turn on the FM radio when I am away from the device? My dad is in the hospital so if I leave it there with him am I able to control it from home?

Asked 2 years ago by Andy.

• A:Answer Link it to your Alexa app. Call Amazon customer service for help if you need toz

  Answered 1 year ago by susanVerified Purchase

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Q: QuestionCan you connect headphones 🎧 to the unit?

Asked 2 years ago by Tony.

• A:Answer Hi, Tony! Yes you can connect compatible headphones to the Echo Show 5. To connect compatible headphones on the Echo Show 5 go to settings by pulling down on the screen and then into Bluetooth and connect to the corresponding device you are trying to sync. When you are pairing make sure your headphones are in Bluetooth pairing mode. I hope this helps, have a great day!

  Answered 2 years ago by Amazon Devices Customer Support

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Q: QuestionCan I video call someone that has echo show 8

Asked 2 years ago by Dada.

• A:Answer yes

  Answered 2 years ago by MerpleVerified Purchase

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Q: QuestionDoes this Alexa play alive music free m the fm radio? If not which Alexa does?

Asked 2 years ago by Jay.

• A:Answer Yes it does.

  Answered 2 years ago by KimLoveVerified Purchase

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Q: QuestionWhat Alexa plays live music from the radio?

Asked 2 years ago by Jay.

• A:Answer Hi Jay! Any of the Echo devices (with or without a screen) can play life music from the radio. I've used iHeartRadio's Alexa Skill in the past and had no issues whatsoever, I just ask Alexa to play the radio station by it's call sign (for example WASU for my old college radio station) and she plays it via iHeartRadio. Hope that helps, have a great rest of your day!

  Answered 2 years ago by Amazon Devices Customer Support

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Q: QuestionDose this work with ring doorbell and camera

Asked 2 years ago by Ring.

• A:Answer Yes it does, whenever I get a motion, it will announce and show a brief video. Love it

  Answered 2 years ago by FritobanditoVerified Purchase

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Q: QuestionCan I use echo 5 3rd Gen with eufy smart things zigbee ecobee or make video call?

Asked 2 years ago by newtech.

This question was asked about the related product: Amazon - Echo Show 5 (newest model), Smart display with Alexa+, 2x the bass and clearer sound - Cloud Blue

• A:Answer Yes

  Answered 2 years ago by Dazzled21

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Q: QuestionWill my SONOS wireless speakers and my Thermostat work with the Echo Show 5 (3rd Generation) 5.5 inch Smart Display with Alexa?

Asked 2 years ago by Dck.

• A:Answer Hi Dck! As long as your Thermostat has an Alexa skill you should have no issues getting everything to work together, because SONOS definitely works! To add a skill to Alexa: 1. Open the Alexa app on your smart device. 2. Select More and then Skills & Games. 3. Search for the brand name of the device (like SONOS for your speakers) and select it. 4. Log in with your account information. 5. Go to Devices and select the '+' symbol, Alexa should discover your connected devices automatically. From here, you can actually choose your SONOS speaker as the preferred speaker for the Echo Show 5. That will mean that you can ask Alexa to play music and she'll automatically use the chosen SONOS device instead of the regular speakers on the Echo Show 5. I hope that helps, have a great rest of your day!

  Answered 2 years ago by Amazon Devices Customer Support

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Q: QuestionJust received my echo show 5, I have an older one and the 10. I can not get it to connect to my internet. My internet shows up but will connect. Any ideas or help? I've changed internet settings and still no luck. Never had issues with my other ones...

Asked 2 years ago by Anonymous.

This question was asked about the related product: Amazon - Echo Show 5 (newest model), Smart display with Alexa+, 2x the bass and clearer sound - Cloud Blue

• A:Answer On my home router, I have access control enabled meaning I only allow know devices to connect. I have to explicitly add any new devices to my router. Is it possible that you have access control enabled? Just a thought . . .

  Answered 2 years ago by Dave

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Q: QuestionDoes this work with Blink cameras and Blink doorbell Camera?

Asked 2 years ago by Mike.

• A:Answer Using the Blink SmartHome Alexa skill, you can monitor and control your Blink system with hands-free voice commands through compatible Alexa-enabled products. All you need to do is enable the Blink SmartHome skill in the Alexa app! Note: You must link your Blink and Alexa accounts in the Blink app before you can enable the Blink SmartHome skill.

  Answered 2 years ago by MerpleVerified Purchase

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Q: Questionwhy doesn't my echo have netflix?

Asked 2 years ago by Kenzie.

• A:Answer They removed support on the 3rd gen. The second gen still works with it though. Also a heads up - you CAN’T use Netflix through the silk browser either. You can open the site and login - but nothing plays when clicking anything. I’m about to return my 3rd gen and get a used 2nd gen exactly for this reason.

  Answered 1 year ago by Anonymous

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