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Hello! Thank you for your question about the Echo Show 5. The Echo Show 5 does not support direct emergency service calling (911) on its own. However, when bundled with Alexa Emergency Assist, you can say "Alexa, call for help" to connect with a trained Urgent Response agent 24/7 who can request dispatch of emergency services on your behalf and pass critical information from your profile to first responders. This service avoids wait times and automatically notifies up to 25 designated emergency contacts when a call starts and ends. The standard Echo Show 5 without Emergency Assist allows you to make calls, drop-ins, and announcements to one designated emergency contact. Alexa Emergency Assist requires a subscription and provides enhanced emergency response capabilities including pre-saved critical information like allergies, gate codes, or pets in the home that can be shared with first responders. If you have other questions about the Echo Show 5's calling features or emergency capabilities, I recommend contacting Amazon Customer Support at 1-888-280-4331 (available 24/7) for additional assistance. Have a great day!
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