Questions & Answers

Q: QuestionCan I lock the screen when my child is using the device?

Asked 5 years ago by c1246.

• A:Answer Hello, Unfortunately, this is not a capability at this time.

  Answered 5 years ago by Amazon Devices Customer Support

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Q: QuestionIs the 1 yr amazon included

Asked 5 years ago by Ash.

• A:Answer All you have to do is sign into your Amazon account on the device and it automatically adds the free 1 year kids content subscription to your account.

  Answered 5 years ago by SAileyVerified Purchase

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Q: QuestionCan u download roblox

Asked 5 years ago by Justin.

• A:Answer Hello, Yes, as long as you give permissions since it is a kids tablet.

  Answered 5 years ago by Amazon Devices Customer Support

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Q: QuestionPlease, where is Amazon app store on kids tablet 7

Asked 5 years ago by Anonymous.

• A:Answer Hello, The app store is an icon on the home page. It is white square with "apps" and a yellow amazon smile logo. Below it, it says "appstore". This is on the tablet when you turn on and set up. Google play is not available on the tablet, so you will not need to download anything from there.

  Answered 5 years ago by Amazon Devices Customer Support

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Q: QuestionCan you download roblox on it??

Asked 5 years ago by Sonya.

• A:Answer Yes

  Answered 5 years ago by Opal

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Q: QuestionDoes this tablet take a sim card for internet?

Asked 5 years ago by Anonymous.

• A:Answer No sim card is needed for the internet. Just need Wi-Fi.

  Answered 5 years ago by MdubVerified Purchase

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Q: QuestionCan you use the tablet international?

Asked 5 years ago by Kenzy.

• A:Answer Yes

  Answered 4 years ago by CocoVerified Purchase

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Q: QuestionCan you load pictures on your phone to this tablet

Asked 5 years ago by Lizzy.

• A:Answer Hello Lizzy, you can send them via bluetooth, email or several messaging apps. Those have been the easiest ways that I have found to transfer photos from one device to another.

  Answered 5 years ago by Amazon Devices Customer Support

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Q: QuestionI purchased the 7 and the 8.. what kind of headphones does it take.l?

Asked 5 years ago by Anonymous.

• A:Answer Hi there! It will work with wireless headphones as well as any headphones that have the standard auxiliary plug. Hope this helps!

  Answered 5 years ago by Amazon Devices Customer Support

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Q: QuestionThis device have learning apps for autistic children?

Asked 5 years ago by Gina.

• A:Answer Hello, Gina! There are many learning apps available on the Fire 7 Kids Edition tablet! Have a great day!

  Answered 5 years ago by Amazon Devices Customer Support

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Q: QuestionDoes the Fire 7 Kids Edition require an adapter for the Micro SD card?

Asked 5 years ago by Ma.

• A:Answer Hello Ma, the micro SD card fits directly into the tablet with no adapter required.

  Answered 5 years ago by Amazon Devices Customer Support

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Q: QuestionCan I add this tablet to my AT&T account?

Asked 5 years ago by ChelB.

• A:Answer The Amazon Fire Tablets all use Wifi for internet. They do not support any cellular connectivity.

  Answered 5 years ago by Amazon Devices Customer Support

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Q: QuestionIf I download a game, and I don't have an SD card first?? Also how can I get the tablet to work when we drive a way??? TY

Asked 5 years ago by Sunshine2001.

• A:Answer Hello, Sunshine2001! You can download apps and games directly to the device, but you can add a micro SD card to the device to increase the storage. Some apps and games do not require WiFi, but others do. You could access the WiFi through a hot spot if you wish. I hope that helps!

  Answered 5 years ago by Amazon Devices Customer Support

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Q: QuestionDoes this have TikTok

Asked 5 years ago by Jersey.

This question was asked about the related product: Amazon - Fire 7 Kids - 7" Tablet - ages 3-7 - 16GB - Pink

• A:Answer Hello, Jerset! Tik Tok is available in the Amazon app store. Have a great day!

  Answered 5 years ago by Amazon Devices Customer Support

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Q: QuestionCan you use this tablet International like South America

Asked 5 years ago by Benito11.

• A:Answer Hello, Benito11! You should be able to use the device outside of the US, but some features may not be available. Anything you have downloaded to the device will be available to use (books, movies, etc). You will still need internet access for certain things. I hope that helps. Have a great day!

  Answered 5 years ago by Amazon Devices Customer Support

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Q: QuestionAre games, music, and movies already down loaded on tablet?

Asked 5 years ago by happy.

This question was asked about the related product: Amazon - Fire 7 Kids - 7" Tablet - ages 3-7 - 16GB - Pink

• A:Answer Hi there, When you set up the tablet, you pick the grade range that the child that will be playing with it is in, and it automatically preloads a bunch of kid friendly age appropriate content and apps. It will need to be connected to Wifi to do this, and you can always add more. Hope that helps.

  Answered 5 years ago by Amazon Devices Customer Support

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Q: QuestionDo I have to be connected to the WiFi to make a face to face call?

Asked 5 years ago by Tica.

• A:Answer Hello, Yes. You will need Wifi to do things like that, search the internet, send messages or go on Facebook or other social media platforms.

  Answered 5 years ago by Amazon Devices Customer Support

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Q: QuestionMy kid enjoys playing Pokemon Go with us. Does this tablet support it? Some kid's tablets don't.

Asked 5 years ago by PokemonGo.

• A:Answer Hi there, Unfortunately, Pokemon Go has not made the app available to the Amazon Platform yet.

  Answered 5 years ago by Amazon Devices Customer Support

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Q: QuestionAre we able to download pokemon go on this? We purchased this for my son specifically for pokemon go and I cannot figure out how. Any help is much appreciated.

Asked 5 years ago by JohnWayne.

• A:Answer Hi there, Unfortunately, Pokemon Go has not made the app available to the Amazon Platform yet.

  Answered 5 years ago by Amazon Devices Customer Support

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