Questions & Answers

Q: QuestionThe service dept would not grant me warranty because I used a new credit card. Is there any recourse for me?

Asked 4 years ago by bean.

• A:Answer Renew your plan

  Answered 4 years ago by KireonaT

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan you connect the 7 to hot spot so you can take it on road trips? Or even the 8

Asked 4 years ago by Missy17.

• A:Answer Yes, also recommend getting Netflix you can down movies while on WiFi or hotspot and watch them when your child device isn’t connected to the internet

  Answered 4 years ago by Love

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes the tablet come with a charger or does it have to be purchased separately?

Asked 4 years ago by ExclusiveMom.

• A:Answer Yes it comes with a charger

  Answered 4 years ago by DonnaVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionCan I have the Disney+ app on this tablet ? and will it work ?

Asked 4 years ago by Anonymous.

• A:Answer Yes and yes. Disney, Netflix, YouTube, they’re all downloadable and work just fine.

  Answered 4 years ago by LilyVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionIf I’m an Amazon prime member do I have to pay for the apps that come with it and the parental control?

Asked 4 years ago by Avel.

• A:Answer I didn't have to pay for anything on apps or parental controls. It's only been a few days of him having it so not sure if it comes later. There is alot of options on apps and he hasn't had any issues downloading any as well.

  Answered 4 years ago by KillerMellowD

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan you tube be downloaded to the device

Asked 4 years ago by Anonymous.

• A:Answer I was never able too.

  Answered 4 years ago by SunnyVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionThe Fire HD 8 Kids Edition 10th generation - *' Tablet comes with 2 years manufacture warranty. Am I correct that purchasing 2 years of Geek Squad will extend coverage on this device for a total of 4 years?

Asked 4 years ago by Grandma.

• A:Answer Yes, that is usually the case the extended warranties pick up after the manufacturer warranty is exhausted.

  Answered 4 years ago by Mickey171

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat type of headphones is compatible with the Amazon eight kids edition

Asked 4 years ago by Stef.

• A:Answer Hello You can use standard head phones and plug into the tablet, or you can use Bluetooth wire free headphones. Hope that helps.

  Answered 4 years ago by Amazon Devices Customer Support

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionDoes this tablet come with the case already?

Asked 4 years ago by Lidiceg.

• A:Answer Yes

  Answered 4 years ago by Dani

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat is the difference between a kids fire tablet and a regular fire tablet?

Asked 4 years ago by Bean.

This question was asked about the related product: Amazon - Fire 8 Kids - 8" Tablet – ages 3-7 - 32GB - Purple

• A:Answer This one has separate profiles. When on the parental profile it is just like any other tablet. On the child's profile it only has age appropriate things for the child....games. books, coloring, videos, movies. My granddaughter watches a lot of youtube. I was able to download YouTube on the parental profile, then add it to the child's profile. Hope this helps.

  Answered 4 years ago by LedtapelightsVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan internet games be loaded &/or played on these tablets? For example; my son is currently obsessed with the game "Among Us" - would we be able to play such a game on this tablet? Would it store on the tablet or in the memory if we did?

Asked 4 years ago by Pzed.

• A:Answer Hi there, There is an internet browser on the tablet, but Among us requires certain specs from the device, and unfortunately that specific game is not available.

  Answered 4 years ago by Amazon Devices Customer Support

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionSo can you download Roblox on the kid’s version?

Asked 4 years ago by Meghan.

• A:Answer Hello Meghan, yes, As long as you give access to that app in the parent portal. Hope that helps.

  Answered 4 years ago by Amazon Devices Customer Support

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes it have speakers, can you connect speakers or do you have to use eaphones? Thank you, Gloria

Asked 4 years ago by Anonymous.

• A:Answer The tablet does have speakers built in and a headphone jack to connect headphones for more private listening. You can also connect any bluetooth speaker or headphones to it as well.

  Answered 4 years ago by Amazon Devices Customer Support

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat age is this for

Asked 4 years ago by Terrik.

• A:Answer my 3 year old and 6 year old love it

  Answered 4 years ago by momoftwo

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan you download YouTube?

Asked 4 years ago by Liz.

• A:Answer Hello, As long as you give permission for that site or app, then yes, you can. Hope that helps.

  Answered 4 years ago by Amazon Devices Customer Support

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionCan you used Youtube kids and regular YouTube on this tablet

Asked 4 years ago by Nick.

• A:Answer Hi Nick, You Tube is available via app or web browser and You Tube Kids is available via Web Browser. As long as you give permission in the Parent Portal when setting up the permissions, you will be able to use them. Hope that helps.

  Answered 4 years ago by Amazon Devices Customer Support

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: Questioncan you watch YouTube

Asked 4 years ago by Anonymous.

• A:Answer Yes

  Answered 4 years ago by distantblissVerified Purchase

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionWhat ages are for this Fire

Asked 4 years ago by Anonymous.

• A:Answer Hello, This tablet is great for Pre-K through Grade School. When you set up you can choose the parental controls you would like, and give access to the things that you would like. You can also use this as a regular tablet without restrictions with a parent account. Hope that info helps.

  Answered 4 years ago by Amazon Devices Customer Support

  Helpful (0)Unhelpful (0)ReportAnswer this question

Q: QuestionHow is the sound quality on this tablet? I have bought other brands and their volume is very low, can hardly hear.

Asked 4 years ago by Hello.

• A:Answer I think the volume on this is above par. Its plenty loud and have on multiple occasions told my child to turn it down. Hope this helps.

  Answered 4 years ago by KillerMellowD

  Helpful (0)Unhelpful (0)ReportAnswer this questionShow more answers (1)