A:AnswerYou need a wi fi connection to watch streaming of any kind on this pad. I usually turn on the HOTSPOT from my phone to enable the children to watch when traveling.
A:AnswerYou can’t download specific YouTube videos and save them to the device. There are videos you can download, but can’t download videos from YouTube to be saved on the tablet.
A:AnswerContact Amazon. They will replace it. Follow the instructions at the link at the bottom here:
https://www.bestbuy.com/site/help-topics/amazon-warranty/pcmcat1482251170475.c?id=pcmcat1482251170475
Here is another Amazon link:
https://www.amazon.com/gp/help/customer/contact-us?initialIssue=asin-order