“If your remote doesn't work, but batteries are good and you have a picture Do I need a new remote, or whole new firestick setup ? Is there a way to reset the remote ??”

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• I had this problem and I called the Amazon folks. We had to switch the device from HDMI-1 to HDMI-2. Neither one of us could really understand why that worked, but I've since put all of my devices in the HDMI-2 port of my TVs. I recommend calling Amazon Support, that's their job.

  Answered by DaHoks 5 years ago

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• Yes

  Answered by Love41411978 5 years ago

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