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  • QuestionWill this Anker Power Bank (20,000mAh, 30W) charge an macpro laptop?

    Asked by Steve.

    • Answer Yes, it can charge a MacBook Pro, but with a few things to keep in mind. The 30W output is enough to charge a MacBook Pro, especially the smaller models like the 13-inch versions, though it’ll charge a bit slower compared to the original charger. I’ve used it with my MacBook and it worked great for keeping it topped off on the go. It’s super handy for travel or when you don’t have access to an outlet. Just make sure you’re using a good USB-C to USB-C cable that supports power delivery.

      Answered by JoshuaD

  • QuestionDoes this work with 220 volts in Asian countries?

    Asked by syed.

    • Answer You can charge it using a USB C cord that you use charge your phone, regardless of the supply voltage.

      Answered by Daniel

  • QuestionHow many volt?

    Asked by Babou.

    • Answer Input voltage through the USb C port can be between 5VDC to 20VDC

      Answered by Daniel

  • QuestionHow many devices can be plugged in to charge at a time? It looks like two usb-c ports, can you charge two phones at a time? ?

    Asked by Photomom.

    • Answer Yes

      Answered by Daniel

  • QuestionHow do you add charge to the unit?

    Asked by TomM.

    • Answer Charge the battery pack using a wall charger and a USB C cable. Time charge will depend on charger capacity and it could take an entire day to fully charge

      Answered by Daniel

  • QuestionWhat does the green light mean on the display

    Asked by Jo.

    • Answer You pushed the button twice and are in trickle charging mode Manual says "Charge your earbuds or other low-power devices using trickle-charging mode"

      Answered by DavidW

  • QuestionCan this device be used with iPhone 12?

    Asked by Vanna.

    • Answer Yes with a usb cord

      Answered by SolomonS

  • Questioncan you charge the device and charge a phone at the same time?

    Asked by nina.

    • Answer No, this does not support pass-through charging. I just tested this by plugging my new PowerBank into my Anker PD charger using an Anker cable, which began charging of the power bank. I then used the short lanyard USB cable to plug into the second USB port and tried charging my iPhone 15 Pro; the phone did NOT charge or even recognized that it was plugged in. I then disconnected the PowerBank from the Anker PD charger, and the phone began charging; when I plugged the PowerBank back into the PD charger, the phone stopped charging. I did NOT test this with the USB-A port, and I do not know if this is a design characteristic that can be relied on safely. Since even Anker’s bot did not “know,” I would not trust this behavior to be intentional. Best bet is to stop charging the PowerBank when beginning to charge, or consider alternatives. My wife has a very nice Samsung battery pack which does pass-through charging and it has three USB-C outlets, all of which can be used to charge or discharge. Anker also makes several wall-wart style battery packs which can be used as chargers while plugged in.

      Answered by MortallyWounded