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  • QuestionHow many devices can be plugged in to charge at a time? It looks like two usb-c ports, can you charge two phones at a time? ?

    Asked by Photomom.

    • Answer Yes

      Answered by Daniel

  • QuestionHow do you add charge to the unit?

    Asked by TomM.

    • Answer Charge the battery pack using a wall charger and a USB C cable. Time charge will depend on charger capacity and it could take an entire day to fully charge

      Answered by Daniel

  • QuestionWhat does the green light mean on the display

    Asked by Jo.

    • Answer You pushed the button twice and are in trickle charging mode Manual says "Charge your earbuds or other low-power devices using trickle-charging mode"

      Answered by DavidW

  • QuestionCan this device be used with iPhone 12?

    Asked by Vanna.

    • Answer Yes with a usb cord

      Answered by SolomonS

  • Questioncan you charge the device and charge a phone at the same time?

    Asked by nina.

    • Answer No, this does not support pass-through charging. I just tested this by plugging my new PowerBank into my Anker PD charger using an Anker cable, which began charging of the power bank. I then used the short lanyard USB cable to plug into the second USB port and tried charging my iPhone 15 Pro; the phone did NOT charge or even recognized that it was plugged in. I then disconnected the PowerBank from the Anker PD charger, and the phone began charging; when I plugged the PowerBank back into the PD charger, the phone stopped charging. I did NOT test this with the USB-A port, and I do not know if this is a design characteristic that can be relied on safely. Since even Anker’s bot did not “know,” I would not trust this behavior to be intentional. Best bet is to stop charging the PowerBank when beginning to charge, or consider alternatives. My wife has a very nice Samsung battery pack which does pass-through charging and it has three USB-C outlets, all of which can be used to charge or discharge. Anker also makes several wall-wart style battery packs which can be used as chargers while plugged in.

      Answered by MortallyWounded