“Hi! Had to restore ipad to factory default. Now setting up this used ipad 2, need apple activation code. That doesn't look like anything I've ever seen before and doesn't match my apple id. Can you help with this?”
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You will probably have to take it back to Best Buy and they will give you a new one. This happened to me as well when I bought a MacBook that was previously used. I tried fixing it with apple, but after a week of back and forth they told me it was impossible for them to remove the old user cloud from the device and that BB would give me a new one.
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