“I tried to redeem the Google AI 12 month offer and it says this Chromebook is not part of that offer ? It clearly says on the website that this Chromebook comes with that offer. Are other people having this same issue ?”

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• I am having the same problem on a brand new sealed purchase, not open box.

  Answered by Anonymous 3 months ago

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• I am having the issue with a open box chromebook. Apparently the original owner claimed it. I'm not happy.

  Answered by TOJC 4 months ago

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• I am not sure why it did not work as this Chromebook is clearly eligible. Yolanda from the corporate office was able to send me a link to finally redeem this offer.

  Answered by JohnG 4 months ago

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