Questions & Answers

Name: ASUS - ROG Zephyrus G14 14" Gaming Laptop - AMD Ryzen 9 - 16GB Memory - NVIDIA GeForce RTX 2060 Max-Q - 1TB SSD - Moonlight White
Brand: ASUS
SKU: 6403816
Price: 1147.99 USD
Rating: 4.5 (2686 reviews)

ASUS - ROG Zephyrus G14 14" Gaming Laptop - AMD Ryzen 9 - 16GB Memory - NVIDIA GeForce RTX 2060 Max-Q - 1TB SSD - Moonlight White

Model:: GA401IV-BR9N6; |
SKU:: 6403816

User rating, 4.5 out of 5 stars with 2686 reviews.

Highly rated by customers for:

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QuestionDoes this come with the LED lights on the back?
Asked 5 years ago by JoPeach.
- Answer If you're talking about the LED Matrix display on the back of the display then no this is not this model.
  Answered 5 years ago by Phoenix
  Answer this question
QuestionWill I be able to get warranty if I get it delivered in India by a friend?
Asked 5 years ago by Zod9.
- Answer No, unfortunately this model has a local warranty for the United States only.
  Answered 5 years ago by ASUS Answers
  Answer this question
QuestionIs there a black variant with the RTX 2060 Max-Q and the 120hz display? I am much more interested in the black color as opposed to the white one, since the keyboards backlight will be better, and it will not dirty as easily.
Asked 5 years ago by Anonymous.
- Answer No, the black model is only available in a cheaper variant or the aniMe matrix variant.
  Answered 5 years ago by kenk
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QuestionIs the keyboard backlight fixed with this batch of units?
Asked 5 years ago by fixu.
- Answer I received mine 4/21 keyboard backlight is just as poor as the reviews suggest.
  Answered 5 years ago by Anthony
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QuestionWhen will this be available again?
Asked 5 years ago by Emir.
- Answer It's up right now (2:20 PST Apr 27)
  Answered 5 years ago by BuyNow
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QuestionDoes ghosting occur when playing fast paced games on this laptop?
Asked 5 years ago by G14.
- Answer I noticed a little bit of ghosting
  Answered 5 years ago by Justin
  Answer this question
QuestionI have been looking for this laptop to be in stock and I have been checking everyday for more than a week, but it keeps saying coming soon. When can I finally get my hands on one?
Asked 5 years ago by Vito.
- Answer It is available right now! I saw it was available yesterday around 5:30pm Central time. Hurry!
  Answered 5 years ago by Jlkjr
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QuestionWould this laptop be able to run large music software, large video games, and studio recording? (Not all at the same time)
Asked 5 years ago by nodramamomma.
- Answer Yes, this laptop is extremely capable. For additional verification, please check the recommended system requirements for the software you intend to use.
  Answered 5 years ago by ASUS Answers
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QuestionDoes it have tpm chip?
Asked 5 years ago by Maggie.
- Answer No, this model does not have a TPM chip.
  Answered 5 years ago by ASUS Answers
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QuestionHey, just picked up my Asus G14 today. Looks awesome but how do I update all the drivers? It has over 15 drivers update and going to asus it says download extract and install. Is this the only way? There is no automatic driver install like on lenovo?
Asked 5 years ago by SuperAmazing.
- Answer The MyASUS app can help install most of the drivers, however I recommend verifying that all have been updated from the official list on the support website. https://www.asus.com/Laptops/ROG-Zephyrus-G14/HelpDesk_Download/
  Answered 5 years ago by ASUS Answers
  Answer this question
QuestionCan I order this laptop in the eclipse gray color, or preorder. I don't like the white color as much as the blackish color, and will 100% buy this laptop if I can get it in the other color!
Asked 5 years ago by IWantToBuyThisLaptop.
Answer This Question
QuestionWhen do they restock the laptop and is it updated at 12 am? Is there a way i can apply for a student discount or do they not offer that at best buy?
Asked 5 years ago by jmahabali.
- Answer It's up right now (2:20 PST Apr 27)
  Answered 5 years ago by Zephyrus
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QuestionI have many video projects that I'am looking to edit. Some will be fairly long videos 10-30mins. How well will this handle those projects? Also is there a difference between the ones sold here vs amazon?
Asked 5 years ago by Paintslinger.
- Answer This laptop would be excellent for video editing. For more information, please check out 3rd party reviews of this model for video editing performance.
  Answered 5 years ago by ASUS Answers
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QuestionCan I use this combination of AMD + Nvidia for machine learning (deep learning) ?
Asked 5 years ago by joey42.
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QuestionWill this be in stores?
Asked 5 years ago by Lam.
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QuestionDoes this one have the LED back.
Asked 5 years ago by Hydrx.
- Answer This is odd as the pictures of the unit shown here have the AniMe Matrix on it.
  Answered 5 years ago by CFH2018
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Question2 questions 1. Is it possible to have 40gb ram( a 32gb stick like the Samsung 3200 along with the onboard ram）and still maintain dual channel? 2. If I plug a Razer core with a rtx2080ti in it, will it be recognized without a thunderbolt?
Asked 5 years ago by yi.
- Answer This laptop supports a maximum of 32 GB of RAM total. Since it does not have Thunderbolt 3, it would not be compatible with that device.
  Answered 5 years ago by ASUS Answers
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QuestionAny word on when a 4800hs variant may become available?
Asked 5 years ago by Anonymous.
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QuestionWill the dark grey model be available? With QHD?
Asked 5 years ago by Carlos.
Answer This Question
Questionis this Item eligible for international shipping ?
Asked 5 years ago by Anonymous.
Answer This Question

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Questions & Answers

ASUS - ROG Zephyrus G14 14" Gaming Laptop - AMD Ryzen 9 - 16GB Memory - NVIDIA GeForce RTX 2060 Max-Q - 1TB SSD - Moonlight White

Q: QuestionDoes this come with the LED lights on the back?

Q: QuestionWill I be able to get warranty if I get it delivered in India by a friend?

Q: QuestionIs there a black variant with the RTX 2060 Max-Q and the 120hz display? I am much more interested in the black color as opposed to the white one, since the keyboards backlight will be better, and it will not dirty as easily.

Q: QuestionIs the keyboard backlight fixed with this batch of units?

Q: QuestionWhen will this be available again?

Q: QuestionDoes ghosting occur when playing fast paced games on this laptop?

Q: QuestionI have been looking for this laptop to be in stock and I have been checking everyday for more than a week, but it keeps saying coming soon. When can I finally get my hands on one?

Q: QuestionWould this laptop be able to run large music software, large video games, and studio recording? (Not all at the same time)

Q: QuestionDoes it have tpm chip?

Q: QuestionHey, just picked up my Asus G14 today. Looks awesome but how do I update all the drivers? It has over 15 drivers update and going to asus it says download extract and install. Is this the only way? There is no automatic driver install like on lenovo?

Q: QuestionCan I order this laptop in the eclipse gray color, or preorder. I don't like the white color as much as the blackish color, and will 100% buy this laptop if I can get it in the other color!

Q: QuestionWhen do they restock the laptop and is it updated at 12 am? Is there a way i can apply for a student discount or do they not offer that at best buy?

Q: QuestionI have many video projects that I'am looking to edit. Some will be fairly long videos 10-30mins. How well will this handle those projects? Also is there a difference between the ones sold here vs amazon?

Q: QuestionCan I use this combination of AMD + Nvidia for machine learning (deep learning) ?

Q: QuestionWill this be in stores?

Q: QuestionDoes this one have the LED back.

Q: Question2 questions 1. Is it possible to have 40gb ram( a 32gb stick like the Samsung 3200 along with the onboard ram）and still maintain dual channel? 2. If I plug a Razer core with a rtx2080ti in it, will it be recognized without a thunderbolt?

Q: QuestionAny word on when a 4800hs variant may become available?

Q: QuestionWill the dark grey model be available? With QHD?

Q: Questionis this Item eligible for international shipping ?

QuestionDoes this come with the LED lights on the back?

QuestionWill I be able to get warranty if I get it delivered in India by a friend?

QuestionIs there a black variant with the RTX 2060 Max-Q and the 120hz display? I am much more interested in the black color as opposed to the white one, since the keyboards backlight will be better, and it will not dirty as easily.

QuestionIs the keyboard backlight fixed with this batch of units?

QuestionWhen will this be available again?

QuestionDoes ghosting occur when playing fast paced games on this laptop?

QuestionI have been looking for this laptop to be in stock and I have been checking everyday for more than a week, but it keeps saying coming soon. When can I finally get my hands on one?

QuestionWould this laptop be able to run large music software, large video games, and studio recording? (Not all at the same time)

QuestionDoes it have tpm chip?

QuestionHey, just picked up my Asus G14 today. Looks awesome but how do I update all the drivers? It has over 15 drivers update and going to asus it says download extract and install. Is this the only way? There is no automatic driver install like on lenovo?

QuestionCan I order this laptop in the eclipse gray color, or preorder. I don't like the white color as much as the blackish color, and will 100% buy this laptop if I can get it in the other color!

QuestionWhen do they restock the laptop and is it updated at 12 am? Is there a way i can apply for a student discount or do they not offer that at best buy?

QuestionI have many video projects that I'am looking to edit. Some will be fairly long videos 10-30mins. How well will this handle those projects? Also is there a difference between the ones sold here vs amazon?

QuestionCan I use this combination of AMD + Nvidia for machine learning (deep learning) ?

QuestionWill this be in stores?

QuestionDoes this one have the LED back.

Question2 questions 1. Is it possible to have 40gb ram( a 32gb stick like the Samsung 3200 along with the onboard ram）and still maintain dual channel? 2. If I plug a Razer core with a rtx2080ti in it, will it be recognized without a thunderbolt?

QuestionAny word on when a 4800hs variant may become available?

QuestionWill the dark grey model be available? With QHD?

Questionis this Item eligible for international shipping ?